Trac proudly powers the recruitment for
Royal Free London Pharmacy
About
Royal Free London Pharmacy is a wholly owned subsidiary of Royal Free London NHS Foundation Trust and works in partnership with the trust to create and maintain environments that support and promote good clinical outcomes, enhance the patient experience and enable staff to deliver world class care.
The Royal Free London NHS Foundation Trust is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
Contact
- Address
- The Royal Free London NHS Foundation Trust
- Royal Free Hospital
- Pond Street
- London
- NW3 2QG
- Contact Number
- 020 3758 2000
Find out more
JobsOutpatient Pharmacy Technician
Closed for applications on: 13-Jul-2024 00:01
Vacancy status: Closed
Closed for applications on: 13-Jul-2024 00:01
Key details
Location
- Site
- Chase Farm Hospital
- Town
- Enfield
- Postcode
- EN2 8JL
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £29,460 - £31,909 per annum inclusive of HCAS
- Salary period
- Yearly
- Grade
- (RFL Group Terms and Conditions Grade D)
Specialty
- Main area
- Outpatient Pharmacy Technician
Royal Free London Pharmacy is a wholly owned subsidiary of Royal Free London NHS Foundation Trust and works in partnership with the trust to create and maintain environments that support and promote good clinical outcomes, enhance the patient experience and enable staff to deliver world class care.
The Royal Free London NHS Foundation Trust is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
The Trusts mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Click on the logo below to see the video of the Royal Free London NHS Foundation Trust values
Job overview
You must be, or about to be, a technician with NVQ3 level training .
Applications are welcome from all sectors of pharmacy practice, including community, primary care, industry and academia however hospital experience is desirable. All eligible candidates will be offered ACPT course.
This is a full time post and is not subject to NHS AFC terms and conditions. Informal enquiries about the post are very welcome.
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Engender a “customer first” culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.
Ensure that strong relationships are built with our customers in order to understand their needs to deliver customer satisfaction.
To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary sectors.
Support the Pharmacist to conduct regular customer and stakeholder surveys to measure satisfaction.
Work with the Pharmacist on implementing customer service improvement plans in conjunction with the pharmacy team.
To assist in dealing with customer complaints promptly and efficiently in line with the company complaints procedure.
To provide advice on leading a healthy lifestyle.
To work under the supervision of pharmacist and respond to symptoms described by customers and recommend suitable products and provide advice on their correct use including sale of over-the-counter (OTC) and Pharmacy only medicines. To deliver a high quality and comprehensive medicines counselling service to patients on all aspects of their pharmaceutical care including specialist and unlicensed drugs. To overcome communication barriers through the use of interpreters or other forms of communication.
Working for our organisation
Royal Free London Pharmacy is a wholly owned subsidiary of Royal Free London NHS Foundation Trust and works in partnership with the trust to provide World Class standards of pharmaceutical care to all of our patients. The Pharmacy Department is a busy but friendly, progressive and expanding unit, which is dedicated to supporting and promoting good clinical outcomes, enhance the patient experience and enable staff to deliver world class care.
The Royal Free London NHS Foundation Trust is one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
The Trusts mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
We are looking for dynamic, enthusiastic and forward thinking candidate with experience in pharmacy to join the Royal Free London Pharmacy family. You will need to be organised and well-motivated and have excellent communication and people skills, as well as the ability to adapt quickly to new situations.
Detailed job description and main responsibilities
Prepare labels using the pharmacy computer system and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
Organise the timely supply of out of stock medication to patients, prioritise and delegate to other pharmacy team members when necessary.
Communicate any delays in supply to the appropriate person.
Counsel patients on the use of their dispensed medications, offering advice and answering any queries.
To provide information and advice to nursing and medical staff on all aspects of drug usage and availability.
Receive deliveries from suppliers and manufacturers.
Check delivery accuracy against paperwork.
Query discrepancies and damaged stock with supplier/senior staff.
Securely store stock into the allocated areas ensuring rotation of stock.
Ensure stock is accurate and perform daily stock counts.
Query stock discrepancies with a senior staff member.
Manage slow moving, expiring/expired or over stock holding
To follow established procedures and maintain all relevant records according to departmental and legal requirements.
Order stock from supplies and manufacturers in accordance with the ordering procedures
To dispense clinical trials, private patient prescriptions and controlled drugs.
To be accountable for own professional actions.
To perform other relevant duties as requested by the senior pharmacy members.
To participate in the Weekend and Bank Holiday service rosters.
To assist the senior technicians in the outpatients dispensary.
Ensuring the hospital formulary is adhered to and to provide advice and offer solutions when non formulary/unlicensed drugs are prescribed.
To provide information and advice to nursing and medical staff on all aspects of drug usage and availability.
To follow established procedures and maintain all relevant records according to departmental and legal requirements.
Important Information – Please read before submitting your application.
-
Covid-19 Vaccination Requirement
The Government has formally announced it is pausing the regulations requiring specific healthcare sector roles to be fully vaccinated (1st & 2nd dose) against COVID-19, subject to government consultation.
Please be aware that should this post be identified as in scope for the regulations after the consultation and Parliamentary process, you will be required to provide your vaccination status or proof of medical exemption.
- Applicant communication for all stages will be via our preferred 3rd party recruitment system and not via NHS Jobs.
- Failure to supply correct email addresses for referees will cause delays, we do not accept private domain emails (Hotmail/Gmail/ etc. for referees)
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust on behalf of Royal Free London Pharmacy will undertake a DBS (Formerly CRB) clearance where the job description and person specification requires the employee to undertake regulated activities, (Regulated Activity Definitions). The Trust fully complies with the Disclosure and Barring Service Codes of practice
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust on behalf of Royal Free London Pharmacy transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Royal Free World Class Values
Essential criteria
- Demonstrable ability to meet the Trust Values
Qualifications
Essential criteria
- Registered with GPhC
- NVQ Level 3 and BTEC in Pharmaceutical Sciences or equivalent
Desirable criteria
- ACPT
Experience
Essential criteria
- Pharmacy experience, including dispensing, OTC sales and patient counselling
Desirable criteria
- Supervision of PTPTs in dispensary
- Experience in stock management
- Experience of working in an NHS environment
Skills
Essential criteria
- Computer literate
- Good written English
- Good communications skills
Desirable criteria
- Demonstration of management and leadership skills through experience
Documents
- Job Description (PDF, 225.5KB)
- Person Specification (PDF, 102.8KB)
- Functional Requirements (PDF, 100.7KB)
- PSL payscale (PDF, 423.6KB)
- RFL Group Terms and Conditions for wholly owned subsidiaries (PDF, 421.4KB)
- Staff Handbook for Staff employed by Royal Free London Property Services and / or Royal Free London Dispensary Services V.4 (PDF, 559.1KB)
- Terms and conditions - 03Oct22 (PDF, 174.2KB)
Further details / informal visits contact
- Name
- Abigail Sarfo
- Job title
- Chief Technician
- Email address
- [email protected]
- Telephone number
- 020 7794 0500
- Additional information
If you have problems applying, contact
- Address
- Recruitment Support
- Open Monday to Friday
- 08:30 am to 17:30pm
- Telephone
- 01629 702338
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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