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Oxford Health NHS Foundation Trust

About
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.
Contact
- Address
- Trust Headquarters
- Warneford Hospital
- Warneford Lane
- Headington
- Oxford
- Oxfordshire
- OX3 7JX
- Contact Number
- 01865 901000
Administrator
Closed for applications on: 22-Jun-2024 00:00
Vacancy status: Closed
Closed for applications on: 22-Jun-2024 00:00
Key details
Location
- Site
- Universal Services
- Address
- South Parade
- Town
- Oxford
- Postcode
- OX2 7JN
- Major / Minor Region
- Oxfordshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full time/Part time. Monday to Friday excluding Bank Holidays)
Salary
- Salary
- £22,816 - £24,336 pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Administrative Services
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you a great administrator with excellent IT skills?
Do you enjoy talking to and supporting people over the telephone?
To be successful in this role you will need to be competent in the use of Word, Excel and other Microsoft packages. Have a good telephone manner and great office management skills Have a team player mindset but also be able to work independently and demonstrate initiative.
The role will require you to accurately input data and maintain database information systems. This includes collating information from partner services and organisations. You will be the main point of contact for the administration of appointments within the 0-19 CYP Public Health Service for parent/carers and young people, in Oxfordshire.
Advert
As an Administrator (0-19 CYP Public Health Services) you will work as part of the Single Point of access (SPA). When appropriate hold a Chat Health Licence to provide administrative support to the practitioners working on the platform.
You will provide efficient administrative support to the 0-19 CYP Public Health Service for the children, young people, and families, supporting the implementation of the 0-19 Healthy Child Programme (HCP).
Accurately inputting data and maintaining database information systems.
You will be the main point of contact for the administration of appointments within the 0-19 CYP Public Health Service for parents/carers and young people in Oxfordshire.
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
The role will provide comprehensive and timely Administrative support to the CYP0-19 service.
Accurately inputting, correcting and closing patient information on Electronic Health Records using relevant clinical databases and Microsoft Office packages. Prioritising workload to meet the needs of staff and clients in a timely manner. Establish and maintain clinicians diaries, making appointments, resolving diary conflict ,scheduling and rearranging diary entries. Respond to phone calls and emails ,communicating politely and effectively with clients, healthcare staff and others ,courteously and responsively. Adhere to Trust policies and be aware of responsibilities in regards to confidentiality when using emails, IT and social media.
For a full overview of the role responsibilities please review the Job Description and Person Specification attached.
- All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
- Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
Applicant requirements
Person specification
Qualifications
Essential criteria
- GSCE pass in Maths & English NVQ2 in business administration or equivalent or office/administration experience
- NVQ2 in business administration or equivalent or office/administration experience
Desirable criteria
- ECDL (European Computer Driving License) or equivalent experience
Knowledge & Skills
Essential criteria
- Competent in using various Microsoft applications.
- Previous experience in an administrative role
- Interpersonal skills, face to face and telephone
- Ability to accurately maintain records and electronic filing systems.
- Able to plan own workload and prioritise work of several managers following local policy
- Aptitude to take and transcribe minutes.
Desirable criteria
- Previous NHS experience
Personal Qualities
Essential criteria
- Understands and adheres to the need for confidentiality.
- Good communication skills written and verbal
- Flexible towards needs of team and service with a willingness to adapt to necessary change
Further details / informal visits contact
- Name
- Sandra Wollner
- Job title
- SPA Team Lead
- Email address
- [email protected]
- Telephone number
- 07833048634
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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