Trac proudly powers the recruitment for
United Lincolnshire Hospitals NHS Trust
![United Lincolnshire Hospitals NHS Trust logo](https://static.trac.jobs/employer-logos/438.png)
About
The United Lincolnshire Hospitals NHS Trust (ULHT) is one of the largest trusts in the country. Through four main hospitals we provide a comprehensive range of hospital-based medical, surgical, paediatric, obstetric and gynaecological services to the 700,000 people of Lincolnshire.
We provide a wide range of healthcare services delivered by 8,600 highly trained staff and volunteers. Our services cost over £400m each year to provide and we invest around £18m each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. In an average year, we treat more than 180,000 A&E patients, nearly half a million outpatients and almost 100,000 inpatients.
Service Manager - Speciality Medicine - Band 6
Accepting applications until: 17-Jul-2024 23:59
Vacancy status: Open
Accepting applications until: 17-Jul-2024 23:59
Key details
Location
- Site
- Trust-Wide
- Address
- Greetwell Road
- Town
- Lincoln
- Postcode
- LN2 5QY
- Major / Minor Region
- Lincolnshire
Contract type & working pattern
- Contract
- 12 months (Fixed Term)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Compressed hours
Salary
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Grade
- (Band 6)
Specialty
- Main area
- Speciality Medicine
We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.
We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.
Our values guide everything we do. They are:
- Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
- Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
- Excellence – Striving to be the best that we can be. Innovating and learning from others.
- Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
- Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.
If you believe in them too, then you are ready to join the ULHT team.
We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
So, what is in it for you?
- Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.
Types of flexibility could include:
- Part-time - less than 37.5 hours per week.
- Off-site/remote working - working from home or other sites for part or all the week.
- Compressed hours – usually full-time hours but over fewer days or shifts.
- Staggered hours – having different start and finish times.
- Set shift patterns – to allow for predictability
- NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
- Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
- Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.
In addition, there is more.
- Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
- Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
- Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
- Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
- Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
Job overview
An opportunity has arisen for a Service Manager in Specialty Medicine. Applications are invited from dynamic, enthusiastic and forward thinking individuals who are looking to showcase their potential.
You will assist in the delivery of service targets, streamlining administrative processes, line managing the Support Manager and ensuring the day to day operational running of the departments. You will work closely with Consultants and their medical teams, Nurses and administrative staff providing support to management colleagues and the Clinical Leads.
The successful applicants will be enthusiastic team players with excellent customer care and interpersonal skills with previous experience of managing teams and NHS experience.
Specialty Medicine manages the following services:
- Healthcare of the Older Person
- Gastroenterology
- Respiratory
- Neurology
- Rheumatology
- Dermatology
The Departments are very busy and work in a high pressure but a friendly environment. There are elective and emergency admissions on a daily basis and a wide range of targets to adhere to. This is a great opportunity for someone who is looking to gain experience in a wide range of services.
Advert
Working closely with the Clinical Service Manager and Clinical Lead, to implement plans to enhance productivity and efficiency, the core function of your role will be to assist the Clinical Service Manager and Clinical Lead in maintaining a high-quality service for patients.
Working for our organisation
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Detailed job description and main responsibilities
Key areas of focus for this role include, but are not limited to:
· Service performance against national targets
o 18-week RTT – support the service with delivery of the 18-week RTT target including overseeing the 18-week Patient Tracking List (PTL), flagging significant breaches, oversight of the longest waiting patients and monitoring performance,
o Cancer Standards – overseeing the Cancer Navigator workforce to ensure patients referred into the UGI Urgent Suspected Cancer (USC) service are progressed through their pathway in a timely manner, flagging issues and risk in the UGI USC service, improving and maintaining delivery against national cancer standards including Faster Diagnosis Standard and 62-day wait from referral to treatment.
· Operational service management
o Rota management - management of the clinical rota including out-of-hours on-calls, ward cover, clinics, etc. ensuring safe levels of staffing across the inpatient (medical ward/s) and outpatient service/s, trustwide.
o Monitoring demand and capacity of the service – outpatient clinic slots, referrals received into the service. etc.
o Overseeing delivery of core service functions such as referral grading, A&G service, administrative typing, complaints, PALs contacts, incidents.
· Workforce
o Direct line management of the Support Manager, Cancer Navigators, and other team members.
o Overseeing, with the Support Manager, the recruitment and management of the administrative teams ensuring compliance with Trust guidelines for overtime, core learning, annual appraisals and sickness absence management.
o Leave and sickness absence management for clinicians including registrar and junior doctor workforce in liaison with Acute Rota team.
o Overseeing the induction of juniors doctors who join the service/s on rotation as part of their training programme.
· Improvement
o Identifying blockers within the service preventing delivery of a high-quality service for patients.
o Working with the Clinical Service Manager and Clinical Lead to develop plans to remediate issues
Please see attached Job description and person specification for full details.
ULHT recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.
We are a People Promise exemplar site, for more information on the NHS People Promise - NHS England » Our NHS People Promise
As a responsible employer ULHT would encourage staff wishing to join the Trust to take up the COVID vaccination as this continues to remain the best line of defence against COVID19
Please note that we do not accept CVs.
Due to the high volume of applications we receive, ULHT reserves the right to close this advert prior to the closing date.
No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULHT where applicable. There is no requirement to reimburse ULHT for this cost.
We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.
You are:
- A Service Leaver
- A Veteran
- A Military Reserve
- A Cadet Force Adult Volunteer
- Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces
Applications from applicants who meet the current criteria for Tier 2 sponsorship to work in the UK (where both the role and candidate are deemed suitable for a Tier 2 visa) are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Person specification
Qualifications
Essential criteria
- Evidence of on-going professional development
- Educated to degree level with management experience
Desirable criteria
- Management qualification
Experience
Essential criteria
- Experience of successful operational management
- Proven track record in staff management
- Proven track record of service planning
- Experience of people management.
- Understands the NHS and an Acute Trust environment and the obstacles in achieving Trust priorities.
Desirable criteria
- Proven track record of delivering service improvement
- Experience of successful working with external agencies
- Experience of clinical governance
Knowledge and Skills
Essential criteria
- Possess interpersonal, analytical and problem-solving skills
- Ability to use information to effectively support the improvement of performance
- Demonstrates personal credibility and integrity at all times.
- Ability to build authentic business-based relationships with peers, managers, colleagues and the wider NHS community.
- Experience of making presentations, negotiation and influencing skills
- Ability to communicate effectively – both verbal and written and able to demonstrate good listening skills.
- Ability to convert agreed plan into key operational objectives and ensure that these are achieved
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
- Project management experience
- Able to demonstrate enthusiasm and commitment
- Ability to work under pressure, rapid pace, change and uncertainty. Demonstrates a flexible approach to working
- Demonstrates the ability to empower team members and leads by example
- Ability to engage with internal and external stakeholders, including clinical workforce.
- Ability to generate and share best practice and new ways of working in a professional and championing manner.
- Demonstrates confidence when providing advice and support to managers and staff.
- Awareness and Knowledge of the dignity in care agenda.
- Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable criteria
- Good understanding of Clinical Governance and related matters
Specific Requirements
Essential criteria
- Able to travel across sites (Lincoln & Pilgrim Hospital)
Further details / informal visits contact
- Name
- Kimmi Highfield
- Job title
- Clinical Services Manager - Speciality Medicine
- Email address
- [email protected]
- Additional information
Start your application
You must sign in to a Trac account before you can apply for this job.
Sign in
Create an account
Create your account and apply for your new job!