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Central and North West London NHS Foundation Trust
About
Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.
As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk
(source: Central and North West London NHS Foundation NHS Trust website)
Administrator/Tobacco Dependence Advisor
Closed for applications on: 4-Jul-2024 00:01
Vacancy status: Closed
Closed for applications on: 4-Jul-2024 00:01
Key details
Location
- Site
- Addictions Recovery Community Hillingdon (Arch)
- Address
- 64 High Street
- Town
- Uxbridge
- Postcode
- UB8 1JP
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- 18 months (This is initially fixed term - with the potential to extend -dependent on continued funding beyond this time .)
- Hours
- Full time - 37.5 hours per week (This post is a split post - Administrator for 3 days a week and the opportunity to train as a Tobacco Dependence Advisor for two days a week.)
Salary
- Salary
- £29,460 - £31,909 per annum inclusive of Outer HCAS Pro Rata (pro rata if P/T)
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Addiction
- Interview date
- 24/07/2024
Job overview
Hillingdon Stop Smoking service (HSSS) is committed to providing accessible, evidenced based services that treat tobacco dependence, effectively helping smokers to stop smoking, reduce smoking health harms and inequality and ensure residents stay healthy, giving children the best start in life.
The NHS Long Term Plan (LTP) is preparing to make a new contribution to making England a ‘Smoke free society’, by 2030 and sets out the Parliamentary Group on Smoking and Health with several recommendations for the Tobacco Control Plan. In addition, the National Institute for Health and Care Excellence (NCE) Guidance NG209 also sets out what is required of stop smoking interventions including the provision of behavioural and licensed products such as nicotine replacement therapy (NRT) and prescribed stop smoking medications available for our residents.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Advert
Hillingdon Stop Smoking Services are offered in a range of settings and via a range of partnerships arrangements to deliver a target level of quitters. The post is a split role with 3 days of administration duties and two days of a Tobacco Dependence Advisor.
The primary role will be to provide all aspects of administrative support towards the operational delivery of services, ensuring the smooth operation of a range of support processes, including the clinic booking and scheduling processes, reporting, and invoicing and stock management of NRT and promotional literature.
The role is central to the effective operation of the team and will require high levels of organisation, communication skills, IT literacy and a positive approach to customer service.
The post holder will also have the opportunity to be part of the Tobacco Advisor Team. Level 2 Smoking Cessation training will be provided (if not already trained) with 2 days of the week devoted to contribute to supporting people within the borough, who want to stop smoking or using tobacco. This will contribute to the reduction of smoking rates thus improve the health of the local population, reduce smoking related ill health, disability and preventable death and reduce health inequalities.
The service will be operational Monday to Friday, 9.00am- 5.00pm with flexible late evening clinics for those who may be employed or cannot make daytime appointments.
Working for our organisation
The Addictions Directorate with CNWL Foundation Trust is a large, well-established provider which offers a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London. Our Drug and Alcohol services include community services, and the National Gambling Service and a Club Drug Clinic. In addition, we provide smoking cessation services in Hillingdon and Camden & Islington.
Our substance misuse services are dedicated to helping reduce the harm caused by smoking cessation; helping people overcome their dependency and helping clients and their families rebuild their lives and enable recovery. We are committed to working in partnership with other providers and service users in local systems of treatment and recovery.
CNWL is committed to providing high quality, evidence-based treatment options and is a learning organisation which promotes staff competence and training and values clinical governance, audit and research. We are linked with Imperial College, University of London, University College London and numerous other local universities and are committed to evaluating our services and developing new and innovative approaches.
Detailed job description and main responsibilities
MAIN DUTIES AND RESPONSIBILITIES:
Support the project by organising and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results, deadlines and informing line manager.
· Contact referrals and ensure they are processed within 48 hours.
· Contribute to team effort by accomplishing related results as needed.
· To complete monthly pharmacy payment reports. (PharmOutcomes).
· Referral and other reports requested by manager.
· Take minutes at team meetings and CNWL Stop Smoking Services CQPM & Tobacco Task Force Group Forums.
· Support the Stop Smoking Service Manager/Team in the delivery of the Stop Smoking Service, (covering Tiers 1, 2 and 3), in Hillingdon.
Assist with the implementation and promotion of the service pathways in the local community, together with key stakeholders and partners. Deliver evidence-based Tier 2 and 3 service to help smokers to quit smoking. Co-ordinate the recruitment and training of Stop Smoking Advisors and sessional staff.
Ensure that printed materials providing information and advice on how to quit smoking is also made available to residents, including those who do not speak English as a first language.
Co-ordinate ongoing support, guidance, and training for GPs and community pharmacies who deliver stop smoking services in Hillingdon through a separate Locally Commissioned Service (LCS) arrangement.
· To use agreed and established Outcome Monitoring Tools and any other relevant quality measures.
· To ensure the highest quality of service is delivered by following local and national quality and performance standards, guidance, protocols, procedures and practice guidelines.
· To ensuring that all work is performed in accordance with Trust policies and procedures, including the Serious Incident policy.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
EDUCATION AND QUALIFICATIONS
Essential criteria
- • A good level of general education to include O Level or GCSE standard for English and Maths or equivalent.
Desirable criteria
- • Level 2 Smoking Cessation Training
PREVIOUS EXPERIENCE Paid/unpaid relevant to job
Essential criteria
- • Previous office/ administrative experience.
- • Substantial years’ experience of working in an NHS setting
- • Experience of national database submissions – NHS Addictions
- • Good standard of written and oral communication.
Desirable criteria
- • Experience of working in addictions services
SKILLS, KNOWLEDGE, ABILITIES
Essential criteria
- • Ability to develop and maintain high standards of accuracy and attention to detail.
- • Ability to be work flexibly within this setting,
- • Ability to develop a therapeutic rapport with SUs
- • Ability to prioritise and plan workload to meet deadlines and competing demands.
ATTITUDES AND PERSONAL CHARACTERISTICS
Essential criteria
- • Willingness to develop own skills and knowledge in Smoking cessation services- including level 2 Smoking Cessation Training.(if not already qualified )
- • Compassion for Service Users experiencing addiction and associated physical and psychological health problems.
- • Ability to maintain quality in own work.
- • Flexible attitude to work.
- • Able to work autonomously and within a team.
Further details / informal visits contact
- Name
- Sue Murphy
- Job title
- Sector Manager
- Email address
- [email protected]
- Telephone number
- 07754765318
- Additional information
Please do not hesitate to contact me on the above number/email if you would like to discuss or arrange a visit .
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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