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Hywel Dda University Health Board
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About
Hywel Dda University Health Board provides healthcare services to a total population of around 372,320 throughout Carmarthenshire, Ceredigion and Pembrokeshire. It provides Acute, Primary, Community, Mental Health and Learning Disabilities services via General and Community Hospitals, Health Centres, GP's, Dentists, Pharmacists and Optometrists and other sites.
Service Delivery Manager (Managed Practices)
Closed for applications on: 8-Jul-2024 00:02
Vacancy status: Closed
Closed for applications on: 8-Jul-2024 00:02
Key details
Location
- Site
- Tenby Surgery
- Town
- Tenby
- Postcode
- SA70 8AG
- Major / Minor Region
- Carmarthenshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
Salary
- Salary
- £44,398 - £50,807 per annum, pro rata if part-time
- Salary period
- Yearly
- Grade
- (Band 7)
Specialty
- Main area
- Service Delivery Manager (Managed Practices)
- Interview date
- 18/07/2024
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
This is a key role in being responsible for ensuring the efficient, effective and sustainable delivery of General Medical Services to those patients that are registered with a Health Board Managed Practice, specifically overseeing the day to day management of the Practice. The post holder will need to be able to demonstrate a relevant track record in delivery of safe and effective patient care, team management and excellent organisational skills with an ambition to drive service change and modernisation that ensures that the Managed Practice is working to national and local policies as well as adhering to the terms and have a clear understanding of the Unified GMS contract that Practices across Wales are expected to deliver.
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The post holder will have a designated Managed Practice for which they have operational and managerial responsibility of the services they deliver and the day to day operational running of the establishment. They will also hold a lead area of expertise which will extend across all of the Health Board Managed Practices. Examples could be:
Contractual Requirements and Annual Return/toolkit Submissions
Finance, budgets and premises
Information and Clinical Governance
Enhanced Services Commissioning and Claiming
Human Resources and Recruitment
Concerns Handling
The post holder will have overall operational line-management responsibility of all the staff employed at their designated Practice and will have professional support in managing Clinical members of the team. The successful candidate will be accountable to the GMS Business Manager and Head of GMS in reporting staff compliance, payroll, escalation of patient concerns, practice reporting/claims and when requested be accountable for information or data that maybe requested from relevant Health Board Colleagues.
The successful candidate will be expected to work autonomously within their own remit and to seek guidance from other supportive departments within the organisation when the need arises.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 18/07/2024
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to Masters degree level, or equivalent level of knowledge gained through experience
- Continuous Professional Development
Desirable criteria
- ECDL
- Practice Manager Qualification
Experience
Essential criteria
- Extensive NHS Management experience
- Experience of working with primary care general medical practices
- Experience of budget setting and monitoring financial position
- Experience of providing and receiving highly complex, sensitive and contentious information
- Experience of developing and implementing strategic plans
- Experience of working in partnership with other organisations
- Experience of managing staff and team working
Desirable criteria
- Experienced NHS Business Manager
Language Skills
Desirable criteria
- Welsh Speaker (level 1)
Further details / informal visits contact
- Name
- Matt McGivern
- Job title
- Business Manager of GMS
- Email address
- [email protected]
- Additional information
Alternative contact:
Anna Swinfield - Head of GMS Sustainability.
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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