Trac proudly powers the recruitment for
Hywel Dda University Health Board
About
Hywel Dda University Health Board provides healthcare services to a total population of around 372,320 throughout Carmarthenshire, Ceredigion and Pembrokeshire. It provides Acute, Primary, Community, Mental Health and Learning Disabilities services via General and Community Hospitals, Health Centres, GP's, Dentists, Pharmacists and Optometrists and other sites.
Senior Communications Officer
Closed for applications on: 15-Jul-2024 00:02
Vacancy status: Closed
Closed for applications on: 15-Jul-2024 00:02
Key details
Location
- Site
- Carmarthenshire, Ceredigion or Pembrokeshire - Hybrid home and office working
- Town
- TBC
- Postcode
- SA31 3BB
- Major / Minor Region
- Carmarthenshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Grade
- (Band 6)
Specialty
- Main area
- Communications
- Interview date
- 23/07/2024
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We are looking for communication professionals who want to make a difference through their work and contribute to improved health and well-being for our communities.
Two Senior Communications Officer roles are available.
They will support us in our ambition to shift from a service focused on treating illness, to one focused on preventing ill health, or worsening of ill-health.
You will need to deliver proactive and integrated communication campaigns on a variety of health issues as part of these roles. You will also help manage challenging situations, where good communications is critical. This could range from managing the communications around a local public health risk to supporting with a change in how health services are provided.
We really want to hear from people who can evidence how their communication work has delivered positive outcomes, and have experience of supporting behaviour change.
If this sounds like you, please tell us in your job application how you meet the essential criteria. We would love to hear about your relevant experience and ideas.
Advert
The role requires an experienced communications professional who can provide leadership within the communications team and advise senior managers within the organisation on their approach to open, transparent, and honest communication, in line with our Duty of Candor.
You will use communications to influence behaviour change that benefits the health of our communities. You will need to provide our internal and external audiences with clear information and creative content, using integrated communication approaches and campaigns. This could include communication on improving health, accessing services, service change, or in a major incident, in line with our Warning and Informing duties.
You will need to be able to demonstrate experience of using varied mechanisms for dialogue with staff, patients, our communities, and stakeholders, and you will need to evaluate this to show outcomes and continuously learn and improve.
You will deliver a programme of content and communication which also recognises and celebrates staff and UHB achievements, which benefit the local population and wider health service.
You will provide a reactive service to respond effectively to what can be complex and sensitive enquiries from staff, journalists and social media users.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services; Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 23/07/24
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Welsh language skills are desirable
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to degree level in relevant field (public relations, communications, media or marketing) or equivalent qualification or experience of working at this level.
- Knowledge of communication approaches and delivery obtained through either postgraduate level education or professional CPD in relevant field, or evidenced experience working at this level.
- Specialist knowledge and experience of communication in fields of internal communications, media communications, or digital communications.
- Qualification or demonstrative knowledge of the legislation governing media, and slander/ libel laws for publishers. Understanding of Editor’s Code of Conduct and the Chartered Institute of Public Relation’s professional code of conduct and a willingness to act within accordance of them
- Demonstrable continued professional development.
Desirable criteria
- Certified member of Chartered Institute of Public Relations or Chartered Institute of Marketing.
- Working knowledge of media relationship systems and website content management system
- Understanding of Welsh legislation and WG delegated powers, particularly within health, and of political environment within Wales.
Experience
Essential criteria
- Previous experience of working in a communications team or evidence of leading communication campaigns across internal, external, and digital channels, including using social media, with a proven track record.
- • Practise or equivalent knowledge of using communications as an enabler of behavioural change.
- Experience of creating basic graphic design to help communicate messages.
- Experience in taking basic photos, video shooting and editing.
- Experience of line management of staff.
Desirable criteria
- Evidenced ability to work across professional and organisational boundaries in an atmosphere of change/ complex structures and partnership working.
- Experience of working with staff and journalists in a responsive role for the NHS or another large public sector organisation.
Skills and attributes
Essential criteria
- Strong communication and influencing skills – both written and oral – to communicate and engage positively with leading clinicians and professionals, wider staff, the public and other internal and external stakeholders.
- Ability to convey complex information accurately, clearly, and concisely, to wide range of audiences and tailored to their needs.
- Evidenced ability to meet deadlines and manage workload effectively.
- Ability to remain calm in charged emotional and challenging circumstances (e.g. public meetings with people potentially opposed to the organisation and/or our actions).
Desirable criteria
- Higher levels of skills in filming, graphic design, or marketing
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Further details / informal visits contact
- Name
- Yvonne Burson
- Job title
- Assistant Director Communications
- Email address
- [email protected]
- Telephone number
- 077791342960
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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