Business Support and Information Officer

Job overview

An exciting opportunity has arisen for an enthusiastic business and support information officer to join the community directorate, delivering an effective service supporting managers and staff across the directorate.

          The post holder would be expected to work closely with the Community Services Directorate senior management team and provide high quality project, service, initiative and administrative support including information and analysis of service specific data to support service delivery

           The post holder is a key member of the team whose overarching goal is to enable, promote and support effective use of data, information, knowledge and technology to improve, inform and support portfolio of projects, services and initiatives.

There would be an expectation to be able to work across the community sites, working closely and building relationships with all of the community teams.

• Interview Date: 26 July 2024

• 37 hours 30 minutes/week

• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

Advert

The main duties of the role role would include having the ability  to collate, analyse and present accurate data in a meaningful format, whilst using analytical skills to identify issues /problems with data quality or changes in activity. to be able to develop and produce performance reports to set timescales.

       There will be an expectation that the post holder will have the ability to supervise co-ordinate the workload of Community Information Officers

       Experience of participating in group meetings to achieve a set outcome would be beneficial 

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Working knowledge of operating within organisational policies.

·       Working knowledge of information/project analysis and the ability to update and maintain project information systems.

·        Knowledge of NHS reporting requirements Experience of working within an NHS information environment

·        Experience in using various SystmOne Modules.

·        Ability to collate, analyse and present accurate data in a meaningful format

·        Ability to use analytical skills to identify issues/problems with data quality or changes in activity

·        Ability to develop and produce performance reports to set timescales.

·        Ability to supervise co-ordinate the workload of Community Information Officers