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Gloucestershire Health and Care NHS Foundation Trust
About
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
Team Administrator Maxwell 136 suite
Closed for applications on: 12-Jul-2024 00:01
Vacancy status: Closed
Closed for applications on: 12-Jul-2024 00:01
Key details
Location
- Site
- Pullman place, Pullman Court
- Address
- Great Western Road
- Town
- Gloucester
- Postcode
- GL1 3ND
- Major / Minor Region
- Gloucestershire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (weekdays)
Salary
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Grade
- (Band 3)
Specialty
- Main area
- Mental Health
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated as it will lessen your chances of success in securing an interview with us .
Job overview
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
This is an exciting and varied opportunity to join our Gloucester Crisis Team at Pullman Place Gloucester, as a Part Time Team Administrator for the Maxwell 136 Suite.
If you have a ‘can do’ attitude, and enjoy building good working relationships, we welcome your application.
The post holder must possess a competent working knowledge of all Microsoft Office packages.
Advert
The role will include ensuring that the Maxwell 136 Suite is fully stocked, clean and ready for any 136 admissions. Taking minutes at the team meeting, processing referrals and completing administration tasks for the Team Manager and Clinicians. On occasion typing up letters for the Crisis Consultant and making appointments for them and the Team. You will also be asked to support with some auditing and monitoring tasks for Team compliances.
You will be completing administration tasks on RiO, our patient computer system, as well as using other systems for example E-Roster, ESR and Centros Integra, training will be offered.
You will also handle calls coming in to the Crisis Team and take appropriate messages in order to relay to the Clinical Team and Consultant.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
· To be responsible for a number of office systems including ordering stationery, petty cash, payment of invoices and fax / photocopier control.
· To provide a full and comprehensive administration / secretarial service. This will include acting personally on behalf of the Manager and conducting / initiating discussions with staff and external persons.
· To use own initiative in prioritising workload to ensure deadlines are met. When appropriate, propose changes to working practices to maximise efficiency / effectiveness of role.
· To produce copy and / or audio typing of correspondence, reports, presentations and spreadsheets, ensuring all documents are accurate and produced to a high standard.
· To use Microsoft Office packages to produce reports, spreadsheets, presentations, emails to a high quality standard.
· To handle all correspondence, including opening, redirecting, distribution and drafting replies to all mail.
· At times be responsible, in the Manager’s absence, for opening, actioning and responding to emails and other correspondence
· To be responsible for day-to-day diary management, arranging and co-ordinating meetings and to resolve conflicting diary appointments
When joining us, as well as becoming part of a team that makes a difference, we also offer:
- Free car parking at many of our sites
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
- A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Social Workers, Allied Health Professionals and Return to Practice Practitioners.
- Generous NHS pension and enhanced pay when if you work unsocial hours
- Flexible, family friendly and agile working opportunities
- Recognition and long service awards
- Fast Track physiotherapy
- Our Wellbeing line
- Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
QUALIFICATIONS
Essential criteria
- GCSE level grade C education or equivalent Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience
- European Computer Driving Licence (ECDL) or equivalent
- Word Processing/Typing e.g. RSA II or equivalent
Desirable criteria
- NVQ Level 3 in administration or equivalent
- Minute taking
- Shorthand
LENGTH AND / OR NATURE OF EXPERIENCE
Essential criteria
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of using customer/patient information system
- Experience of accurate Data Inputting and Retrieval
- Experience of maintaining a comprehensive, logical computerised filing system
- Minute-taking
Desirable criteria
- Experience in information analysis and provision of statistical reports
- Touch typing
- Audio/digital typing
- Diary management
- Previous experience of working within the NHS
- Previous experience of working within mental health
Further details / informal visits contact
- Name
- Louise Grogan
- Job title
- Admin Service Manager
- Email address
- [email protected]
- Telephone number
- 07833237457
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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