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Northampton General Hospital NHS Trust
About
We provide a full range of acute clinical services from Northampton General Hospital and Danetre Hospital in Daventry. We are a designated cancer centre and have recently invested in a number of additional specialist services, including in-patient renal services and interventional cardiology. All elective inpatients and emergency admissions are screened for MRSA. As part of our work to improve clinical outcomes we are taking part in a national patient safety programme and have invested in systems to capture patients views on the service we provide. We understand that sometimes a small change can make a big difference for patients.
Our whole focus is on improving the quality of care given to our patients. We see quality as encompassing the following elements:
Clinically effective services
Safe services
The best possible experience for patients
We also believe in involving others in what we do and celebrating success.
Digital Transformation & Innovation EPR Transformation Specialist
Closed for applications on: 13-Jul-2024 00:00
Vacancy status: Closed
Closed for applications on: 13-Jul-2024 00:00
Key details
Location
- Site
- Northampton General Hospital
- Address
- Cliftonville Road
- Town
- Northampton
- Postcode
- NN1 5BD
- Major / Minor Region
- Northamptonshire
Contract type & working pattern
- Contract
- 2 years (Fixed Term/Secondment Opportunity)
- Hours
- Full time
- Flexible working
Salary
- Salary
- £43,742 - £50,056 Per Annum - pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 7)
Specialty
- Main area
- Digital Transformation & Innovation
Job overview
Are you looking for your next challenge in digital?
We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The Electronic Patient Record (EPR) Transformation Specialist (fixed term, post holder) will play a pivotal role in the implementation of the Trust’s EPR, supporting the Transformation workstream to deliver transformational change within the organisation to achieve and realise the programme’s benefits. As part of a dynamic and agile team that is committed to our Vision ‘Dedicated to Excellence’, you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.
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The primary purpose of this role is to drive transformation improvements in ways of working to enable delivery in the most efficient, meaningful and effective way. This will involve using change management and continuous improvement techniques to support scoping and delivery of EPR modules, assess organisational readiness, and enable deployment and transition into Business as Usual.
The post holder must be experienced in leading change at the front-line, through collaboration and strong communication. Change management experience in a digital context is highly desirable.
Travel to the hospital site will be required.
Working for our organisation
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Detailed job description and main responsibilities
Transformation and Business Change
- To identify as the point of escalation for all transformation activities, to be communicated with the project manager
- To play a key role in the implementation of complex operational transformations and projects related to the implementation of Electronic Patient Record (EPR)
- Analyse the impact of new processes on clinical areas, working closely with identified EPR project managers in each area. This may include requirements for training, equipment or amendments to current job roles and responsibilities
- To work as part of the transformation team through all elements of change, including: mapping current ways of working; designing and agreeing new ways of working; planning and project management; stakeholder engagement; implementing change at the front-line
- Understand and mitigate complex issues that arise within the workstream
- Contribute to the successful delivery of all workstreams and support where required to ensure a successful EPR programme delivery
- Support the development and undertaking of operational readiness assessments. The post holder should also take responsibility for design and post implementation reviews and lessons learnt, and transition to business as usual (BAU)
- To respond to changing business requirements and use skills to support other areas of programme delivery as and when required
- Interpret national guidelines and policies and communicate and ensure alignment with project delivery
- Be responsible for their own projects or work streams within a project and to clarify the requirements. To work on such projects independently, or with support from colleagues
- Work collaboratively with teams across the organisation building effective working relationships to produce joint recommendations with colleagues on new ways of working, policies, strategic issues and new initiatives
- Manages project auditing and ensure lessons learned are recorded and enforced for best practice
Communication
- Communicate clearly, concisely and persuasively, verbally and in writing
- Communicate contentious and sensitive information appropriately
- Deliver highly complex presentations to various Trust level staff
- Communicate risks in escalation as required in an appropriate manner
- Persuade Board members to address best possible outcome
- Negotiate flexibly to ensure the best outcome for the patient and service staff
- Communicate effectively with staff at all levels, external service provider representatives, and peer NHS organisation representatives
- To ensure proactive and effective stakeholder engagement and communication across all levels of the organisation
- Manage difficult conversations with staff who may be distressed or emotional
Financial Management
- Produce written material and budgetary reports including for benefits realisation in conjunction with finance colleagues
- Is the budget holder for the EPR Transformation workstream in liaison with the EPR Project Manager
Professional/Personal Development
- The post holder will need to develop and maintain their own knowledge of developments and legislation relevant to the service area and ensure that each function reflects current professional guidance and standards.
- The post holder will take responsibility for his or her own professional development, identifying training and educational needs and agreeing ways of addressing these with the EPR Programme Manager
At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.
We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).
We celebrate staff achievements and value the importance of working as one big team. That’s why we talk about Team NGH. It’s all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Apply today and join the largest family in Northamptonshire.
Our Excellence Values:
- Compassion
- Respect
- Integrity
- Courageous
- Accountable
To apply for this post, scroll down to the bottom of this page and select “apply online now”.
In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.
Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.
For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.
Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills
Essential criteria
- Ability to coach, motivate and mobilise others
- Ability to work well from a predominantly computer-based environment with use of VDU
- Ability to independently structure, analyse and synthesise findings. Able to defend own perspective and support it with facts
- Ability to assess and influence effective decision-making under pressure in complex situations
- Excellent verbal and written communication skills including the ability to communicate effectively with professionals at all levels
- Sound decision making and judgement skills
- Comprehensive and significant evidence of programme and project management experience and delivery of benefits
- Highly skilled in suite of Microsoft Office programmes, particularly powerpoint and excel. Evidence of proficiency in these programmes will be required at interview
- Capacity to identify problems in order of importance and develop actions to address these including the ability to influence colleagues within the organisation
- Proven track record of effectively managing and working as a part of a team as well as the ability to work autonomously
- Excellent organisational skills and ability to manage a large complex workload whilst delivering to tight deadlines
Desirable criteria
- Methodical approach to problem solving
Knowledge and Experience
Essential criteria
- Relevant and demonstrative experience in an operational management or business change role
- Knowledge and understanding of Improvement methodology including change management and workforce and service (i.e. clinical) pathway redesign
- Experience and knowledge of project management
- Proven experience of delivering positive change in ways of working, either through transformation projects or through day-to-day frontline operational experience
- In depth knowledge and experience of clinical change management, facilitation and service improvement tools and methods and their application to projects
- Proven experience presenting information to a wide range of audiences with the ability to explain complex data to non-technical audiences
- Proven experience presenting information to a wide range of audiences with the ability to present complex and contentious information in sometimes challenging circumstances and the ability to explain complex data to non-technical audiences
- Proven significant experience of writing and ability to produce first class and high quality comprehensive business reports and written communications demonstrating analytical skills and ability to present complex information in a clear and concise manner, highlighting and interpreting key themes and trends
Desirable criteria
- Change management in the context or an EPR system implementation or upgrade
- Experience in managing projects and leading others to accomplish difficult goals
- Understanding of EPR implementation, the benefits this provides to a Trust, in addition to a wider knowledge of Digital healthcare
Educations, Training and Qualifications
Essential criteria
- Educated to degree level or equivalent level of education, training or experience
- Evidence of continuous professional development or further study to postgraduate degree level or equivalent
Desirable criteria
- Practitioner level qualification of a recognised Project or Change Management methodology (e.g. PRINCE2, LEAN)
Key Competencies/Personal Qualities and Attributes
Essential criteria
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Well-developed emotional intelligence
- Effective leadership qualities
- Integrity and personal credibility
- Strives for excellence
- Ability to be flexible and respond to the needs of the organisation
- Self-motivated and able to motivate others to achieve a high level of performance
- Ability to work with minimal or no supervision
- Ability to work under pressure and meet deadlines where there are competing demands
- Proactive and Solution focused
- Emotionally resilient
- Politically astute
- Ability to concentrate for extended periods to enable effective planning of complex Digital programmes or projects
- Ability to travel to the Northampton Hospital site and to other sites across the Group
Further details / informal visits contact
- Name
- Paula Dunnan
- Job title
- Head of Digital Transformation & Innovation
- Email address
- [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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