Trac proudly powers the recruitment for
University Hospitals of Leicester NHS Trust

About
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Contact
- Address
- University Hospitals of Leicester
- G58/G59 Block A Penn Lloyd Building
- County Hall
- Leicester
- Leicestershire
- LE3 8RA
Quality Lead (System Emergency Care & Discharge Improvement)
Closed for applications on: 19-Aug-2024 00:02
Vacancy status: Closed
Closed for applications on: 19-Aug-2024 00:02
Key details
Location
- Site
- University Hospitals of Leicester
- Town
- Leicester
- Postcode
- LE1 5WW
- Major / Minor Region
- Leicestershire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 7)
Specialty
- Main area
- Corporate Nursing
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.
But they shouldn’t replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success, because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Job overview
We are looking for an enthusiastic and experienced individual who is seeking an exciting opportunity to develop their career, manage a portfolio of operational change and improvement across multiple specialty services to achieve improved quality outcomes and experience for patients.
You will be instrumental in leading operational process improvement to deliver excellent patient care, while supporting our staff to work as effectively as possible. we need to reduce variation in our ways of working to ensure we have consistent, high quality services that provide caring at it's best.
This role will work closely with our service line leads and clinicians to identify, map, plan and deliver improvements to service pathways and processes in a range of areas, and to share successes across clinical services.
** secondment opportunity is also available**
Advert
The role of the Quality Improvement Lead will be to manage and support the development and delivery of a portfolio of change and improvement projects across the Trust in relation to System Emergency Care & Discharge.
This will include managing specific work streams and oversee projects to achieve the intended benefits set out in the specific project briefs. The Quality Improvement Lead is responsible for the day-to-day management of a project; start up, maintaining, supporting, facilitating, monitoring progress, closing, and evaluating the work streams.
By supporting the programme, the Quality Improvement Lead will work with the Heads of Nursing System and Emergency care and Discharge Improvement to identify, plan, monitor and support areas of work that support the delivery of the projects.
The Quality Improvement Lead will be required to bring together staff from all areas of the organisation to support the delivery of projects in relation to ‘flow in’, ‘flow through’ and ‘flow out’ of the Trust.
The post holder will be responsible for developing and monitoring detailed action plans working alongside Clinical Management Group (CMG)Senior teams
Working for our organisation
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
Detailed job description and main responsibilities
Key result areas
Leadership:
- To support with the specified work stream in the delivery of project
- To support the specified work streams ensuring effective communication and effective staff engagement in the development of ideas and projects that deliver improvement.
- Build strong influential relationships with staff at all levels involved in the work stream.
- Act as a leader for change ensuring that all activities and plans are effective and fresh, and in line with the latest thinking.
Planning. Development and Delivery
- Bring leadership and provide support to the Trust wide work streams which will help deliver the overall Reconfiguration Programme through the development of: Operational Policies, Design Briefs, transitional plans operational commissioning of facilities and post project
- Support the delivery of the work programme, ensuring projects are organised, managed, and reported within the PMO Project Management Process. Ensure a focus on objectives which deliver the highest standards of efficiency with no adverse impact on quality.
- Ensure a consistent approach and process for the management of projects that underpin the work stream, utilising the agreed PMO process for Project Management.
- Develop relevant project management documentation to scope, develop, implement, monitor, and evaluate projects.
- Identify interdependencies with other work streams / projects and manage accordingly, ensuring a holistic approach to
- Co-ordinate and Chair project meetings – co-ordinating meetings, agendas, leading the format of the meeting whilst also contributing and assisting in the implementation of key work
- Utilise a range of service improvement tools to underpin and progress the work stream.
- Apply creativity and innovation techniques to the projects including learning from other hospitals and from non-healthcare
- Ensure that evidence-based practice is fully and effectively deployed in all project work.
- Support the development of relevant policies and guidance within areas of responsibility.
- Throughout delivery monitor progress and work with stakeholders to ensure actions are completed on time and in budget, escalating any issues and offer solutions to potential risks and
- To provide regular feedback and update on reports, issues, and risks.
- Review project success, identifying lessons learned and next steps to deliver further value to the
Communication:
- The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders to enable the successful planning, implementation, and delivery of projects in which they are either leading or
- Ensure that appropriate clinical input/advice is secured to facilitate adoption of best
- Identify, involve, and incorporate the views and needs of patients, the public, NHS staff and stakeholders and ensure their voices are evident in all stages of projects within the work stream area as
- Liaise with other local NHS and social care providers, maximising co-operation and joint working across the system where
- Provide and receive sensitive, complex, and potentially contentious
- Use persuasive negotiating, empathetic and reassurance
- Be able to demonstrate model leadership skills and behaviours as an example of best practice.
Staff Development
- Support the development of skills and abilities of the core team and colleagues and ensure links with other teams, to encourage knowledge sharing and learning about cost improvement and innovation.
- Maintain an understanding of, and contribute to, best practice nationally and internationally to support the strategic development and improvement of the Trusts services.
General
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.
You will be required to maintain compliance with all statutory and mandatory training requirements.
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.
Person specification
Commitment to Trust Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust's Values
Training & Qualifications
Essential criteria
- Degree or equivalent experience in a related subject
- General working knowledge of NHS Processes
- Project Management skills
- Post Graduate Qualification or equivalent experience
Desirable criteria
- Formal training in Service Improvement
- Clinical Qualification - Current or lapsed
Experience
Essential criteria
- Significant experience of project management skills
- Process Redesign and Service Improvement tools and techniques
- Experience of leading and delivering significant programmes of change
- Proven track record of achieving challenging targets
Communication and relationship skills
Essential criteria
- Excellent communication skills
- Excellent written and oral communication
- Dealing with highly complex and sensitive data
- Ability to build successful teams
- Able to work collaboratively with partner organisations
- Highly developed motivational, influencing and negotiating skills with proven experience of success
- Ability to present highly complex data in a way which is understandable to mixed groups of staff
- Ability to manage conflict
Analytical and Judgement skills
Essential criteria
- As a lead specialist within a programme of work, be able to apply analytical and critical reasoning skills to analyse highly complex facts including financial and clinical data and situations requiring interpretation and comparison of a range of options
Desirable criteria
- Strategic thinker
Equality, Diversity and Inclusion
Essential criteria
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Further details / informal visits contact
- Name
- Kate Hepton or Gill Staton
- Job title
- HoNs System Emergency Care
- Email address
- [email protected]
- Telephone number
- 07977582140
- Additional information
Gill Staton - Head of Nursing for Discharge Improvements
[email protected] 07921545497
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.