Trac proudly powers the recruitment for
Cambridgeshire Community Services NHS Trust

About
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff - who for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Contact
- Address
- Units 7/8
- Meadow Park
- St Ives
- Cambridgeshire
- PE27 4LG
- Contact Number
- 0300 555 6655
Malinko & System Support Administrator
Closed for applications on: 19-Jul-2024 00:02
Vacancy status: Closed
Closed for applications on: 19-Jul-2024 00:02
Key details
Location
- Site
- The Poynt
- Address
- Units 2-3 The Poynt, Poynters Road
- Town
- Luton
- Postcode
- LU4 0LA
- Major / Minor Region
- Cambridgeshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time
- Flexible working
Salary
- Salary
- £22,816 - £24,336 per annum, pro-rata
- Salary period
- Yearly
- Grade
- (Band 3)
Specialty
- Main area
- Community Services
- Interview date
- 24/07/2024
Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.
We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.
Job overview
An exciting opportunity has arisen for an experienced and highly motivated person to work within the integrated district nursing team in Luton Adult Community Health Services as an Administrator.
The post holder will support the integrated district nursing team with the timely, efficient and effective delivery of the caseload management working specifically using our dedicated IT system, Malinko (auto scheduling). Malinko intelligently e-schedules caseloads, matching clinical skills with patient needs, so you can focus on what’s important: safely providing clinical services to the community.
This role will also include supporting the service with a range of administrative initiatives and functions. This is not a clinical post, but requires sensitivity and confidentiality at all times as they will be supporting the planned and unplanned referrals for the Service.
The post holder will require excellent planning and organizational skills. Excellent communication and stakeholder engagement skills are also a must.
(Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised).
Advert
The post holder will support District Nursing caseload demand, working specifically using dedicated IT system, Malinko. This role will also include supporting the service with a range of administrative initiatives and functions. This is not a clinical post, but requires sensitivity and confidentiality at all times as they will be supporting the planned and unplanned referrals for the Service.
The post holder will be a key member of the District Nursing team and needs to be experienced and confident working alongside clinicians.
The post holder will be required to provide high quality administrative support. They will need to work on their own initiative and manage their own workload.
Working for our organisation
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Detailed job description and main responsibilities
Communicate promptly and effectively with service users and staff, utilising telephone, email, letters, face to face contact and SystmOne.
Support Clinicians with the administration and allocation of planned and unplanned referrals to the Service using Malinko Software.
Work within a network of Trust services using malinko to share learning and good practice to maximise system benefits.
Supporting the integrated Nursing teams with the e-Roster / e-scheduling systems such as resetting passwords, loading new starter information, uploading and downloading reports.
To assist with managing change within the organisation, being a champion of the software and encouraging others to adapt to a new way of working to assist with all training and ensure that clinical staff appropriately use the system thereby helping the Trust to meet its financial targets.
Provide high quality, accurate, timely administration support to all Adult teams, plan education sessions, sourcing venues, allocating staff.
Liaise with a range of agencies to collate information for the Integrated Community Nursing Service to enable effective dissemination of information.
Using Integra and NHS Supply Chain to order resources and raise purchase orders as necessary.
Provides administration support to the Integrated Community Nursing Service and ensure appropriate action is taken with incoming communications.
Maintain and develop accurate electronic records.
Deal with telephone calls and messages in a timely and professional manner.
Participate in monthly team meetings, taking accurate and concise minutes, and contributing to service development.
Prioritise work load and resolve conflicting appointments using own judgement to prioritise as per pathways.
Support managing of electronic diaries for Nursing Teams.
Support plan and co-ordinate work load as needed.
Support Teams in ensuring required deadlines are met.
Develop and maintain accurate inputting to databases using advance keyboard skills.
Be able to type with accuracy and speed.
Filing, receiving and dismantling purchase orders.
Travel to other venues when required.
Provides general, non-medical advice to service users.
To provide accurate records and systems accessible to fellow team members.
Develop and maintain accurate inputting to SystmOne.
Maintain the storage and retrieval of information from manual and computerised database systems.
To design flyers/promotional posters and advertisements for publications and displays.
To be able to take accurate formal minutes.
Keep accurate electronic records of statistical information as required.
On April 1st 2025, the Boards of Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.
The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.
We will remain 2 separate employers until further notice and the specific role being advertised will be in employed by Cambridgeshire Community Services NHS Trust
Certificate of Sponsorship
For roles that are eligible for sponsorship, applications from job seekers who require Skilled Worker Visa to work in the UK are welcome, and will be considered alongside all other applications. You are strongly advised to visit Check if you need a UK Visa website (Opens in a new tab), and familiarise yourself with what is required which should assist you in your understanding of the process
From 6 April 2017, skilled worker applicants applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here. (Opens in a new tab)
UK Registration
For roles that require professional registration, applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new tab)
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Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.
In submitting an application, you authorise Cambridgeshire Community Services NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed.
ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!
Applicant requirements
Person specification
Qualifications and Training
Essential criteria
- NVQ level 2 or equivalent (or willing to work towards)
- Minimum 3 GCSEs or equivalent must include English & maths
Desirable criteria
- Proficient in Trust associated software.
Experience
Essential criteria
- In depth knowledge of working in an office environment.
- Understanding & awareness of Data Protection Act
- Demonstrable evidence of working in a busy, demanding environment.
- Working in a team
- Operational knowledge of the full Microsoft Office Package.
- Own work prioritisation
Desirable criteria
- Experience of using medical terminology
- Experience of working in multi-cultural environment
Knowledge and Skills
Essential criteria
- Good communication skills – written and verbal
- Able to use own initiative
- Ability to prioritise to ensure effective time management
- Ability to organise and maintain manual and computerised storage systems
- Basic numeracy skills
- Ability to cope with sensitive and emotional situations
- Proven ability to take and produce accurate minutes of meetings
- Ability to demonstrate a flexible approach to working
Desirable criteria
- Ability to use the advance level of Microsoft Office Packages
- SystmOne
Further details / informal visits contact
- Name
- Kim MIlligan
- Job title
- Operational Support Officer
- Email address
- [email protected]
- Telephone number
- 07790 847903
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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