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Central and North West London NHS Foundation Trust
About
Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.
As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk
(source: Central and North West London NHS Foundation NHS Trust website)
Peer Support Worker
Accepting applications until: 07-Aug-2024 23:59
Vacancy status: Open
Accepting applications until: 07-Aug-2024 23:59
Key details
Location
- Site
- Addiction Recovery Community Hounslow, Montague Hall, Montague Road, Hounslow, TW3 1LD
- Address
- Montague Road
- Town
- Hounslow
- Postcode
- TW3 1LD
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Fixed term: 12 months (n/a)
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £29,460 - £31,909 pa inc HCAS
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Peer and lived experience workforce
Job overview
This is an excellent opportunity to be part of an established, dynamic and friendly service. We are seeking an enthusiastic and motivated individual who would be committed to working within a multi-disciplinary team (MDT) to support the recovery of individuals accessing ARC Hounslow.
As an integral and highly valued member of the multi-disciplinary team, the PSW will provide formalised peer support and practical assistance to service users in addictions services for them to regain control over their lives and their own unique recovery journey.
Through sharing the wisdom of own lived experience, the PSW will inspire hope and belief that recovery is possible in others. Within a relationship of mutuality, they facilitate and support information sharing to promote choice, self-determination and opportunities for the fulfilment of socially valued roles and connection to local communities.
The PSW will take a lead role in embedding recovery values within the service setting in which they work, alongside peer mentor support workers from other agencies in the Addictions field and act as an ambassador of recovery for the Addictions Directorate with external agencies and partner organisations.
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The PSW will promote their role, through the provision of information and a range of learning opportunities for the multidisciplinary teams and others across the Addictions Directorate.
As a core member of the multi-disciplinary team, the PSW will work with service users on a 1:1 and/or group basis. They will also have the opportunity to co-work with other colleagues.
The PSW will support the co-facilitation of Recovery College courses, some of which may include co-facilitation of Recovery Snapshots.
The PSW will develop partnership working within the local community as well as with 3rd Sector peer networks.
Working for our organisation
The Addictions Directorate with Central & North West London NHS Foundation Trust is a large, well-established provider which offers a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London. Our Drug and Alcohol services include 7 community services. We also run a National Gambling Service and a Club Drug Clinic.
Our substance misuse services are dedicated to helping reduce the harm caused by substance misuse dependency; helping people overcome their dependency on substances and helping clients and their families rebuild their lives and enable recovery. We are committed to working in partnership with other providers and service users in local systems of treatment and recovery.
The Addictions Recovery and Clinical Centre (ARC) provides the Prescribing and Recovery Day Programme (RDP) service for the London Borough of Hounslow within the Hounslow Partnership. The RDP provides a weekly, abstinence-based group therapy programme for clients with addiction problems. This evidence-based programme provides a variety of psychosocial interventions, both group and individual, in collaboration with a strong peer and service user presence on the team.
CNWL is committed to providing high-quality, evidence-based treatment options and is a learning organisation which promotes staff competence and training and values clinical governance, audit and research.
Detailed job description and main responsibilities
· To work as part of the multi-disciplinary team in order to deliver support to individuals in the RDP, ARC Hounslow and the Addictions directorate, and supporting the interventions used in these services.
· To use personal, experiential knowledge and to share lived experience, as appropriate to the peer role, in building safe, trusting relationships with named service users.
· To model/mentor a recovery process and demonstrate self-management skills and techniques, using own experience of recovery.
· To assume a ‘coaching’ role supporting service users in developing personal recovery plans; this can be delivered individually or in groups.
· To empower and enable each individual service user, in a non-directive, non-prescriptive way, to discover and make use of their own strengths and to build and strengthen positive connections with their peers, networks and wider communities.
· To skilfully use personal experience of recovery to help motivate service users.
· To provide opportunities for service users to direct their own recovery process.
· To support service users to identify and overcome fears within a relationship of empathy and trust.
· To act as a role model to service users to inspire hope, share life experiences and lessons learned as a person in recovery.
· To contribute to the assessment, planning, implementation and review of care with the multi-disciplinary team.
· To work together with the service user and where possible their carers/supporters in the drawing up of care plans, encouraging and motivating service users to take an active role in their own care plan.
· To assist individuals in managing their substance use on a day-to-day basis including providing support with activities of daily living such as care of self, budgeting, personal care, caring for their home and leisure activities.
· To assist in the development and implementation of educational and peer facilitated support groups and activities which complement the day, individual and community programmes.
· To accompany service users to appointments, therapeutic or social community-based activities as appropriate.
· To respect, acknowledge and support service users as they describe and make sense of their experiences.
· To hand over issues of risk, safety and safeguarding, having explained this first to the service user, following locally agreed procedures for risk and safety management.
· To signpost to various resources, opportunities and activities within the Trust and in communities to promote choice and informed decision making.
· To positively promote and support independent living for service users in the community by maintaining extensive knowledge and links with community resources and actively supporting service users to access them e.g. in relation to employment, community living and leisure.
· To respect and support the diversity of experiences and backgrounds that people bring to the peer support relationship, enabling service users to build connections and relationships, and access resources and strengths found in the range of communities with which they identify and belong.
· To accept and respect service users’ personal beliefs, uniqueness and identity.
· To support service users in seeking to connect/reconnect with family, friends, significant others and in learning how to improve or eliminate unhealthy relationships.
· To assist service users to maintain a connection with their life outside of services.
To support the team in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. See attached Staff Reward and Wellbeing Handbook detailing our benefits, discounts and wellbeing initiatives for staff.
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Education & Qualifications
Essential criteria
- Commitment to obtain underpinning knowledge through work based learning and mandatory training, (including accredited peer support worker training if not previously undertaken)
- Completion of accredited peer support training, or willingness to undertake Level 4 City University-accredited “Developing Expertise in Peer Support” course
Desirable criteria
- Accredited certificate in Life Coaching
- Completion of courses that are DANOS compliant
- Evidence of further training in relation to personal recovery principles
Other
Essential criteria
- A preparedness to work flexible hours through prior arrangement as the needs of the job dictate (e.g. some evenings and weekends)
PREVIOUS EXPERIENCE
Essential criteria
- Lived experience of substance misuse problems, with 12 months abstinence from dependent & problematic drug & alcohol use; including prescribed opiate substitutes
- Paid or unpaid peer support worker/working experience in the field of addictions
- Experience of having developed plans for managing own recovery
Desirable criteria
- Experience of running group
- Delivery of Recovery College courses
SKILLS, KNOWLEDGE, ABILITIES
Essential criteria
- Able to demonstrate understanding of intentional Peer Support
- Ability to demonstrate first person experiential knowledge of personal recovery
- Ability to demonstrate knowledge of personal recovery as it may relate to others
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Effective listening skills
- Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
- Ability to consult and deliver training to other teams as appropriate
Desirable criteria
- Basic Health and Safety awareness
- Moving and handling awareness
- Awareness of local services
- Knowledge of benefits/employment systems
- Ability to demonstrate a good understanding of substance misuse issues
Further details / informal visits contact
- Name
- Shiv Sharma
- Job title
- (RDP) Manager & Lead Group Facilitator
- Email address
- [email protected]
- Telephone number
- 07874 634395
- Additional information
Additional contact
Ben Parker (Advanced Lived Experience Practitioner) – Addictions Directorate
Mobile: 07517131710
Email: [email protected]
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