Facilities Operational Manager

Job overview

This is an exciting opportunity to join North Manchester General Hospital's (NMGH) growing Estates and Facilities team. NMGH is part of Manchester Foundation Trust and the Facilities staff employed provide an integral service to the smooth running of the hospital. We are looking for someone to help us to continue to deliver excellent support services to the hospital.

The Facilities Manager has responsibility for the quality and compliance of all Facilities Management services at NMGH which include Catering, Portering and Linen and Domestics. They will be responsible for delivering high quality services in a cost-effective manner, monitoring service provision and ensuring a prompt and effective response to any service failures. They will be responsible for ensuring a high-quality environment is maintained for patients, staff and visitors and for participating in external assessments such as PLACE. They will be responsible for liaising with service users and other NHS, Advisory and related organisations to establish best practice solutions and develop these to inform and support continuous service improvement models.

Our Directorate scores above the organisational average on all nine pillars of the staff survey: we are compassionate and inclusive, we are recognised and rewarded, we have a voice that counts , we are safe and healthy, we are always learning, we work flexibly, we are a team, we engage with staff and we have high morale.

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To be responsible for the effective delivery of Facilities Management (FM) services at North Manchester General Hospital. To provide the day to day management and objective setting for the Facilities Management Team and to ensure that all Trust Policies are adhered to (e.g. KSF, Mandatory Training, etc).

To lead the development, implementation and management of Facilities Management service monitoring systems to facilitate continuous improvement, producing databases to evaluate and demonstrate compliance with the Trusts policies and procedures.

Ensure that the provision of the FM service complies with all current and future legislation, Health and Safety and NHS requirements. Translate complex information and present to all levels of Trust staff, including Senior Managers and Directors as appropriate.  Authorised signatory and budget holder, to ensure full compliance with Trust Standing Financial Instructions.

Responsible for compiling and developing budgets and budgetary reporting for all the FM services. Reviewing expenditure against pay and non-pay budgets and taking corrective action where necessary.  Line Manager for the North Manchester General Hospital based Catering Manager, Portering Manager, Security Manager, Domestics Manager and Linen and Laundry Lead.  Responsible for ensuring all Trust Human Resource Policies and Procedures are applied and adhered to.

Responsible for the allocation and prioritising of duties for the Team.

Working for our organisation

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

 At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.