Trac proudly powers the recruitment for
NHS England

About
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
Contact
- Address
- Wellington House
- 133-155 Waterloo Road
- London
- SE1 8UG
- Contact Number
- 0300 330 1369
Programme Support Administrator (Primary Care)
Closed for applications on: 17-Oct-2024 00:02
Vacancy status: Closed
Closed for applications on: 17-Oct-2024 00:02
Key details
Location
- Site
- Manchester Piccadilly Place or Liverpool Regatta Place
- Address
- London Road or Summers Road
- Town
- Manchester or Liverpool
- Postcode
- M1 3BN
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Fixed term: 12 months (Maternity Cover Until 01 September 2025)
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Administration
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job overview
An opportunity has arisen for a full-time Programme Support Administrator in the NW School of General Practice/Primary Care, the largest of its kind in the country. GP Training is experiencing a fast-paced period of expansion and transformation, and this is a busy and varied role which underpins the support of our GP Doctors in Training, the development of our Educator community, and the retention of fully-qualified GPs and other primary care professionals across the North West (Lancashire & South Cumbria, Cheshire & Merseyside, and Greater Manchester).
The GP School/Primary Care Programme Team holds a national staff recognition award “for always being a vibrant community of talent and flexibility; they showed extra resilience, patience, and innovation to ensure the quality of the work delivered by the school has remained excellent”. We are therefore looking for a team player, as the willingness to support other members of our forward-thinking and friendly team is vital.
If you are motivated, driven, and hardworking with a ‘can-do’ attitude, an eye for detail and fantastic organisation skills, this could be an ideal opportunity for you.
Advert
The post-holder will provide effective and efficient administrative support to the School of General Practice/Primary Care across a number of areas, including:
- Organising and facilitating events and courses for GP Educators and Doctors in Training (Face to Face and virtual) and keeping digital course resources up to date
- Updating the GP trainer database and the GMC Connect system
- Supporting Annual Review of Competency Progression (ARCP) panels and rotations for Doctors in Training
- Providing secretariat support for meetings encompassing diary management, agenda collation, taking minutes and oversight of action logs where applicable
- Supporting key workstreams within General Practice and Primary Care
- Being a key point of contact within NHS England for external stakeholders, including learners, trainers and external organisations
- Supporting a busy shared inbox
- Helping to ensure that the education delivered to all Doctors in Training is of a consistently high quality
- Working with a wide range of internal and external colleagues to support the work of the School
- Ensuring consistent, accurate and high-quality information exchange and communication
- Leading on specific projects or events as requested
- Assisting with general enquiries, via email and over the phone
Working for our organisation
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
This is a full-time role (37.5 hours per week) which is fixed term from October 2024 to September 2025 to cover maternity leave.
Your formal office base can be either Piccadilly Place in Manchester or Regatta Place in Liverpool, however you may be required to travel across the North West region to support courses and events. We anticipate that you will spend 2 days per week in the office, and work remotely for the remainder.
Please see the attached Job Description for further details on the role, responsibilities and person specification.
Secondments
Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
In order to comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, all individuals employed or contracted by NHS England are now required to undergo a Baseline Personnel Security Standards check.
All existing post-holders within NHS England will be required to complete the check as part of the wider roll out plan.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369. You can view our Privacy Notice here.
NHS England
Person specification
Experience
Essential criteria
- Significant experience of working in an administrative or support role
- Experience of arranging/facilitating formal meetings and events, including minuting
- Experience in communications and stakeholder management
- Experience of working to tight deadlines and managing multiple priorities
- Ability to travel across the North West to support GP courses and events as required
Desirable criteria
- Experience of working in a training and education environment within the NHS
- Experience of collating complex information from several database sources and presenting it in a simplified manner
Qualifications
Essential criteria
- Proven skills either through qualification (e.g. A Level or NVQ Level Three in Business Administration) or substantial experience in office administration or similar
Desirable criteria
- Evidence of continuing professional development
Skills and Knowledge
Essential criteria
- Comprehensive knowledge and demonstrable experience of Microsoft Office Applications including Word, PowerPoint and Excel
- Ability to work without supervision and meet deadlines
- Evidence of strong organisational skills/capabilities
Desirable criteria
- Knowledge of virtual meeting technology
- Knowledge and understanding of the NHS training pathways for GPs
- Knowledge and experience of trainee and/or educator systems such as GMC Connect, TIS and Fishbase
Documents
- Job description (PDF, 320.6KB)
- Occupational Functional Requirements Form (PDF, 69.8KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
- Redundancy Clawback (PDF, 16.7KB)
Further details / informal visits contact
- Name
- Asmaa Yehia
- Job title
- Programme Support Coordinator
- Email address
- [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.