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Tees, Esk and Wear Valleys NHS Trust
About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Prison Mental Health Team Admin Manager/PA
Accepting applications until: 01-Aug-2024 23:59
Vacancy status: Open
Accepting applications until: 01-Aug-2024 23:59
Key details
Location
- Site
- HMP Hull
- Address
- Hedon Road
- Town
- Hull
- Postcode
- HU9 5LS
- Major / Minor Region
- Durham
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 5)
Specialty
- Main area
- Prison Mental Health Team
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
We have an exciting opportunity for a motivated and dedicated Administration Manager/PA to join the integrated mental health teams in HMP Hull and HMP Humber Prisons in Hull. The successful candidate will be operationally responsible for the management of administrative staff based in Hull (HMP Hull and HMP Humber) and York (HMP Full Sutton, HMP Millsike and Liaison and Diversion).
The role will report directly to the Business Manager as part of the management team, providing day to day operational support to Service Managers and Clinical Leads, communicating with staff at all levels and representing the administrative service at senior management meetings on a regular basis. We require the post holder to not only gain an understanding of each service's needs, targets and service user group, but also how administrative staff can support clinical teams to provide service users with the outstanding care they deserve.
The successful candidate will also provide a comprehensive, efficient and effective personal assistant support to two Service Managers and have strong organisational, prioritisation and planning skills.
This is a demanding and busy role and the successful candidate is required to be able to demonstrate the Trust values and standards of behaviour expected by the organisation and must meet the responsibilities of the job description and person specification.
Advert
The successful candidate will work collaboratively with the collective management team to design, manage and monitor the development of the admin service/function, ensuring processes are modernised to continuously improve quality, productivity and efficiency of clinical services. They will be responsible for ensuring their teams deliver an effective and efficient service to patients and service users including, clinicians, nurses and other key staff groups.
Our administration services are wide and varied and we are looking for someone who has proven management and leadership expertise as the role involves a high degree of sensitivity and confidentiality, utilisation of negotiation and communication skills, demonstration of empathy, understanding, compassion, and the ability to deal with any challenging situations that may arise. On a day to day basis the successful candidate will be reactive, responsive and flexible to the needs of the teams within the service and the administrative staff who work with them. Candidates must have experience of managing a team, dealing with sickness absence and sickness meetings, co-ordinating annual leave, minuting meetings, staff supervisions and appraisals.
The successful candidate will also be responsible for managing systems including being a Super User for SystmOne, performance monitoring and data quality.
Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Flexible working options are available, please contact Samantha O’Leary ([email protected]) to discuss.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Newly Qualified Nurses
All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]
TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Qualifications
Essential criteria
- Good standard of education to GCE O’Level or minimum GCSE equivalent.
- Recognised Information Technology qualification to include word processing/database e.g. City and Guild Diploma.
- NVQ 4 or Equivalent experience.
Desirable criteria
- Clinical Audit and Effectiveness Training.
- Capacity and Demand Training and Analysis.
- Investigation Skills Training.
- Completion of Supervision/Management Course.
Experience
Essential criteria
- Experience of implementing new systems.
- Management experience and experience in delivering training.
- Multi-agency working.
- Experience of project management.
- Experience of budget management and monitoring expenditure.
Desirable criteria
- Experience of managing HR tasks.
Skills
Essential criteria
- Excellent performance management skills. Ability to monitor and reconcile reports from all systems to ensure effective performance management.
- Excellent training and management skills.
- Excellent typing and word processing skills, ability to type accurately and efficiently at 50+ wpm.
- Demonstrate ability and knowledge to utilise various software packages to include Microsoft Office Applications.
- Ability to implement and manage change.
- Excellent interpersonal and organisational skills.
- Good verbal and written communication skills.
- Analytical and report writing skills.
- Decision making skills.
- Ability to network widely and form effective partnerships.
- Managing budgets.
Desirable criteria
- Extensive operational knowledge of CPA procedures and Trust wide systems.
- Excellent operational knowledge of Social Care procedures/systems.
Personal
Essential criteria
- Ability work under pressure and meet deadlines.
- Flexible approach.
- Ability to prioritise work.
- Able to deal with sensitive and confidential information.
- The ability to travel independently in accordance with Trust policy.
Further details / informal visits contact
- Name
- Samantha O'Leary
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 07771994894
- Additional information
Please contact Samantha O'Leary to discuss the position in more detail.
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