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West Hertfordshire Teaching Hospitals NHS Trust
About
West Hertfordshire Teaching Hospitals NHS Trust
West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in West Hertfordshire and the surrounding area. The trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire. As an employer of almost 6,000 people the trust is one of the biggest employers in the area and sees nearly a million patients each year.
Services are run over four sites: Watford General Hospital, St Albans City Hospital, Hemel Hempstead Hospital and an outpatients therapy unit at Abbots Langley. Watford General Hospital is at the heart of the Trust's acute emergency services - the core location for inpatient emergency care, and for all patients who need the specialist emergency facilities (such as intensive care) of a district general hospital. St Albans City Hospital is the Trust's elective care centre. It provides a wide range of elective care (both inpatient low risk surgery and day-case) and a wide range of outpatient and diagnostic services. Hemel Hempstead Hospital offers local healthcare facilities such as diagnostic services, including MRI and cold pathology, as well as an outpatient service and stroke rehabilitation beds.
Additional Information
There are good road and rail links to Watford via motorways, rail and underground. London is 20 minutes away by train and bus services run between Watford Junction and Watford General Hospital. The M25 is approximately 15 minutes due north and Heathrow lies to the west, approximately 25 minutes away. There are excellent recreation facilities within the locality, including leisure and activity parks, swimming pools, golf and tennis facilities, in addition to a shopping centre and theatre. The schools in South West Hertfordshire are excellent with a variety of primary and secondary schools, and sixth form colleges available.
Hemel Hempstead is close to London and served by the M1, M10 and M25 motorways. There is a rail link from London (Euston) to Hemel Hempstead which takes approximately 20 minutes.
St Albans is 20 minutes from London, close to the M25 and M1 and only 17 minutes by rail from London via Thameslink.
Band 4 - Breast Open Access Follow Up Clinical Support Worker
Closed for applications on: 6-Aug-2024 00:00
Vacancy status: Closed
Closed for applications on: 6-Aug-2024 00:00
Key details
Location
- Site
- St Albans City Hospital
- Town
- St Albans
- Postcode
- AL3 5PN
- Major / Minor Region
- Hertfordshire
Contract type & working pattern
- Contract
- 12 months (Fixed term)
- Hours
- Full time
- Flexible working
Salary
- Salary
- £26,405 - £28,976 pa inc. HCA
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Breast Unit
Job overview
The post holder will be the point of contact for all administrative issues relating to patients entering the Breast Open Access Follow Up programme (OAFU) following on from their treatment of Breast Cancer.
The post holder will work as part of the multidisciplinary team and will provide support in the proactive management of the Breast Cancer patient pathway for the duration of their follow up, ensuring the entire pathway is tracked and managed smoothly.
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To track and navigate patients through the breast open access follow up (OAFU) pathways. To undertake the registration of new patients to OAFU pathway where indicated. To ensure protocols are adhered to and follow ups/diagnostic tests are booked and tracked. To provide a comprehensive and efficient administrative service to the patients and clinical team members of the breast cancer pathway. The post will work closely with the clinical breast team and clinical nurse specialists, key stakeholders from other services and in liaison with other hospital as required.
Working for our organisation
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
The post holder will help identify capacity issues and escalate these to the service in a timely manner, respond to patient enquiries and work closely with the MDT and CNS teams to escalate patients on a surveillance pathway. This job will involve cross site working.
This is a Full time role.
Fixed Term for 12 months.
We are open to secondment for internal employees.
Applicant requirements
Person specification
Education and qualifications
Essential criteria
- Educated to Band 4, A level or BTEC / GNVQ level – or relevant job experience.
- Sufficient experience as an NHS Administrator
- Good IT literacy
Knowledge
Essential criteria
- Working knowledge of hospital computer systems (Cerner, Infoflex, CRIS)
Desirable criteria
- Working with Breast Cancer Patients.
Experience
Essential criteria
- Previous NHS administration
- Working in/or with cancer MDT team(s)
- Proven experience of working to deadlines and target
- Experience of communicating complex instructions with sensitivity to patients and relatives.
Desirable criteria
- Working in a changing environment
Documents
Further details / informal visits contact
- Name
- Nathalie Lewis
- Job title
- Macmillan Breast & Gynae CNS Team Lead
- Email address
- [email protected]
- Telephone number
- 01727 897562
If you have problems applying, contact
- Address
- Watford General Hospital
- Vicarage Road
- Watford
- Hertfordshire
- WD18 0HB
- Telephone
- 01442 365234
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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