Complex Care Support Worker

Job overview

Do you have a passion for working with children and young adults?

Do you have an NVQ Level 3 in a related subject / nursery nurse qualification or similar?

Our Community Complex Care Team offers holistic patient and family centred care within the home, school and a variety of community settings, and we are looking for compassionate individuals to join our friendly team!

We are looking for Complex Care Support Workers to join our team to help us to support our families.  The needs of our client group varies widely, from needing support with their breathing to managing challenging seizure activity and everything in between!  We do cover a 24 hour period so there is an expectation that you would be able to work days and nights and the shift times are individual to each package of care.  The whole of your shift will be spent with one client, so you will get the opportunity to really make a difference.

We are a large, expanding team covering the whole of Staffordshire, with office bases in Stafford, Stoke-on-Trent & Lichfield.   We operate in a Hub system, which is, based on geographical location.  This allows us to ensure a supportive, small team feel across all hubs. We provide a 24/7 nurse on call service, ensuring a constant point of contact where support can be accessed.

During interview you will be able discuss which geographical location you would be able to cover.

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• To work in patient’s homes or other designated settings to deliver high quality care to patients with complex physical health care needs, including but not limited to management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration.

• To assess patient care needs on a daily basis, implementing and evaluating care plans produced by qualified nurses with patients and their families.

• To assess care plans, risk assessments and contingencies, in conjunction with the qualified nurses, on a regular basis to ensure consistency and reflect up to date care needs.

• To ensure the delivery and quality of care given complies with local and Trust agreed policies and procedures and is of the highest standard.

• To assist patient in achieving their potential to live independently as per care plan.

Working for our organisation

By joining Team MPFT, you will be helping  your communities and in return for this, we will support you by; 

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.