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NHS Northamptonshire Integrated Care Board
About
NHS Northamptonshire Integrated Care Board (ICB) was established in July 2022 (prior to this the ICB was a Clinical Commissioning Group).
At the heart of health decision making will be our Integrated Care Board (ICB), delivering our shared strategic priorities within the NHS and connecting to partnerships across Northamptonshire Integrated Care System.
Patient Safety Manager
Closed for applications on: 13-Sept-2024 00:00
Vacancy status: Closed
Closed for applications on: 13-Sept-2024 00:00
Key details
Location
- Site
- Northamptonshire ICB Haylock House
- Address
- kettering Parkway
- Town
- kettering
- Postcode
- NN15 6EY
- Major / Minor Region
- Northamptonshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Grade
- NHS AfC: Band 6
Specialty
- Main area
- Patient Safety
Our vision for the future of Northamptonshire’s health and care services is for a positive lifetime of health, wellbeing and care in our community.
Our mission in working together, the reason we do what we do, is to empower positive futures. Wherever we work and whatever our role we all want people in Northamptonshire to be able to choose well, stay well, live well.
Each day our values will help to guide our decisions and what is most important to us:
- Our patients and our local population come first
- We work together in an open and accountable way
- We trust, challenge and support each other
- We do what we say we will do.
Job overview
The Patient Safety Manager will play a key role in the Quality team to monitor general quality and service delivery, patient safety and safeguarding regulations for service providers commissioned by Northamptonshire ICB, and proactively support service development.
This role will be focused on providing Quality assurance in line with the National Quality Board Standards where patient safety remains central to service delivery. This role will focus on the safety of services across Northamptonshire which may include Acute Provider Trusts, Nursing and Residential Homes, Independent Providers and Primary care.
Advert
As Patient Safety Manager, you will:
- Support the Patient Safety Specialist and Quality Assurance and Improvement Lead to develop and monitor the patient safety agenda on behalf of Northamptonshire ICB. by:
- Management and monitoring of PSII investigations.
- Collation of patient safety data including LFPSE.
- Development and implementation of a monitoring framework for measuring and reporting on the quality of patient safety within commissioned services.
- Act as the central point of contact, reporting all PSII to the SHA on behalf of independent providers.
- Monitor the reporting and progress of ongoing PSII investigations and action plan implementation for commissioned services, including individual practitioners.
- Ensuring timely reporting in line with National guidance through LFPSE.
- Develop, maintain, and implement a monitoring framework and system of review for PSIIs.
- Work with members of the team to ensure that cluster policies are maintained in line with National policy and guidance.
- Support the Patient Safety Specialist and Quality Assurance and Improvement Lead in the provision of PSIRF training.
- Prepare regular monitoring and data reports in conjunction with other members of the team as required for use within the department, NHS Milton Keynes & Northamptonshire and for other services.
- Identify themes, trends, including analysis for learning.
Working for our organisation
Following the introduction of Integrated Care Systems (ICS) (July 2022), there has been a change in the way that the NHS commission, plan and monitor health and care services (NHS England, 2023). More emphasis is now placed on partnership, collaboration, and integration of teams to improve services and meet the needs of the English population as set out in the Health and Social Care Act, (2022). Statutory responsibility for quality and safety is a key role for the Integrated Care Board (ICB) Chief Nursing Officer which is delivered through the Nursing and Quality team.
Detailed job description and main responsibilities
- Use clinical knowledge and experience to review evidence submitted by providers in respect of compliance with quality schedule in the NHS contract.
- Support the production of provider assurance report to the System Quality Governance Meeting & Quality Committee with support from the Quality Team Leader.
- Plan and organise ‘‘learning events’ with relevant providers and external agencies to share learning.
- Maintain awareness of CQC standards and significant publications particularly in relation to Single Assessment Framework.
- Support service providers and whole systems to debrief and reflect on episodes of care and put into place improvement plans, to be delivered, establishing a culture of teamwork and cooperation and a climate of support that still holds people to account.
- Develop and maintain good working relationships with key stakeholders including care sector managers.
- Maintain effective key relationships with colleagues both internal and external to ICB.
- Carry out all duties to the highest possible standard. To receive regular management supervision, annual appraisal, and a personal development plan from the Patient Safety Specialist and Quality Assurance and Improvement Lead Head of Quality Improvement.
- Act as a leader for change management, service improvement and quality assurance; supporting Registered Managers to demonstrate high quality care through the measurement of outcomes and peoples experience.
- Undertake data collection and review the information received to ensure that it is complete, liaising with service managers as appropriate.
- Line management of staff as agreed with the Head of Quality Director of Nursing
- Work with other members of the team to ensure there are appropriate systems in place for the monitoring of commissioned services.
- Manage and take responsibility for a broad portfolio of patient safety projects.
- Act as a resource to staff providing advice on all aspects of patient safety.
- Work with stakeholders to review and identify gaps in knowledge with regards to patient safety to enhance knowledge and understanding.
- Support the Quality & Safety Team in the investigation of PSIIS Is as necessary including attending visits, arranging meetings, taking minutes, report collation etc.
Applicant requirements
Person specification
qualification and education
Essential criteria
- • Registered Health Care Professional/ Nurse/ Midwife/AHP (Essential)
- • First level degree (desirable - health-related subject)qualification and education
- • Post graduate qualification
Experience
Essential criteria
- • NHS experience or equivalent, including in depth understanding and application of Patient Safety issues.
- • Experience of dealing with highly complex, sensitive, and difficult situations.
- • Experience of supporting teams and individuals to review their practice and facilitate change or evidence of willingness to develop this experience.
Personal Qualities
Essential criteria
- • Dealing with a variety of stake holders
- • Good training skills and ability to present information orally to groups in meetings and educational events.
- • Excellent communication and presentation skills – both written and verbal.
- • Computer literacy, including advanced use of Excel and/or Access database
- • Ability to prioritise and self-manage
Your skills and abilities
Essential criteria
- • Effective interpersonal skills in order to persuade, influence and negotiate in order to overcome barriers
- • Enthusiastic, able to contribute to discussion, maintain best practice and achieve tasks
- • Motivated to achieve objectives
- • Sensitive to the needs of others
Desirable criteria
- • Effective skills with IT utilising programmes to deliver a range of presentations
Documents
Further details / informal visits contact
- Name
- Leeanna Woodrow
- Job title
- PSS and Quality Assurance & Improvement Lead
- Email address
- [email protected]
- Telephone number
- 07976626944
- Additional information
Available between 9-4. if there is no answer please leave a message and i will get back to you.
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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