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Leeds and York Partnership NHS Foundation Trust

About

Leeds and York Partnership NHS Foundation Trust provides specialist mental health and learning disability services to the people of Leeds and across the Yorkshire and Humber region.

Service users are at the heart of our organisation. We constantly strive to provide the best possible care and support, working closely with related organisations to provide effective, accessible and modern mental health and learning disability services.

Working in partnership with our local communities, our core purpose is to improve the mental health and well being of the people who use our services.

Our Trust was awarded NHS foundation trust status on 1 August 2007. On 1 February 2012 our Trust became known as Leeds and York Partnership NHS Foundation Trust.

As a Foundation Trust we are accountable to the people we serve. Our Board of Directors is made up of executive and non-executive directors and is led by a Chair that is a non-executive director.

From 1 October 2015 our Trust has provided specialist mental health and learning disability services to people within Leeds and specialist services in York.

Our purpose

Our purpose is ‘improving health, improving lives’ and this is supported by our vision, values and behaviours.

The Trust is on a journey to embed collective and distributed leadership as close to services and service users as possible, so everyone is working towards shared goals, decision making and working collaboratively.

Contact

Address: Trust Headquarters; St Mary’s House, Main House; St Mary’s Road; Leeds; West Yorkshire; LS7 3JX
Contact Number: 0113 85 55000

Find out more

Jobs Website

Closed

Ref: 173-21024-FOR-C Vacancy ID: 6588831

Support Services Administrator (Reception)

Closed for applications on: 6-Sept-2024 00:00

Vacancy status: Closed

Closed for applications on: 6-Sept-2024 00:00

Location

Site: Clifton House
Address: Bluebeck Drive
Town: York
Postcode: YO30 5RA
Major / Minor Region: West Yorkshire

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week

Salary

Salary: £22,383 pa
Salary period: Yearly
Grade: (2)

Specialty

Main area: Administration

All references should be directed through the Employers HR Department wherever possible to comply with NHS Check Standards. Please ensure that a HR address/email is provided for each referee named.

Detailed job description and main responsibilities

The job holder will be required to meet NHS standards for confidentiality and information sharing.

The job holder will take accurate messages and will provide a customer focussed reception service as required.

The job holder will have daily telephone and face to face contact with staff, visitors, service users and regular contact with other departments within the Trust.

The job holder will be expected to make decisions within the boundaries of this role and with guidance from the line manager

To participate in the Trust’s Personal Development Plan and Performance Review process and be responsible for own personal development, including attendance at relevant training courses

The job holder will provide a meet and greet service to the service users, carers and visitors

Where new systems are to be implemented the job holder will be expected to contribute and facilitate the implementation in a positive way including having the ability to articulate concerns and issues in a positive light.

Works with indirect supervision and is guided by procedures, guidance by others, interprets policy and strategy

Applications are welcomed from candidates who wish to apply for a position on the basis of a smarter (Hybrid) or flexible working arrangement – please contact the Recruitment Team if you have any queries regarding this in terms of your initial application.

Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.

Please note that from 1^st July 2018, all new employees are required to subscribe to the DBS Update Service, DBS checks for volunteers remain free of charge.

LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.

Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response.

LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.

As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.

We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.

Please note that the Trust reserves the right to close the vacancy before the closing date if a sufficient number of applications are received. It is in the candidates best interest to apply as soon as possible.

In view of Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.

In submitting an application form, you authorise Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.

In submitting an application for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.

If you have not received any further communication from us within four weeks you are asked to assume that your application has been unsuccessful. If you should have any queries regarding progress with your application form please contact us.

Please note: The Trust does not offer reimbursement of interview expenses.