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NHS England
About
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
Senior Quality & Patient Safety Manager
Closed for applications on: 13-Sept-2024 00:02
Vacancy status: Closed
Closed for applications on: 13-Sept-2024 00:02
Key details
Location
- Site
- Wellington House
- Town
- London
- Postcode
- SE1 8UG
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £62,215 - £72,293 pa (inclusive of London Weighting)
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 8b)
Specialty
- Main area
- Quality
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.
Job overview
Are you passionate about improving the quality of healthcare in London ? Do you want to work in a role that involves wide-ranging collaboration with NHS England colleagues, as well as healthcare partners across the system. An exciting opportunity to work in NHS England's London region Nursing and Quality Directorate will help you achieve that.
NHS England, Health Education England and NHS Digital came together in 2023 as a new single organisation. The NHS Long Term Plan focuses on delivering integrated care to patients at the local level and we can best support the NHS to deliver this as a single integrated organisation.
Our new operating model represents a strong shift to regional delivery supported by expert corporate teams. Local health systems are supported by our integrated regional teams who play a major leadership role in the geographies they manage.
This is a role within the London Region Nursing and Quality Directorate you will support the directorate to deliver on its quality and patient safety objectives for the region.
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The post holder will provide senior specialist patient safety advice and lead on safety related activities as well as playing a key role in providing clinical quality advice and support to the Heads of Quality, ensuring a seamless quality response for the areas that they oversee. They will also advise other staff in the London Region on safety issues and wider clinical quality issues. The post holder will be able to demonstrate significant knowledge and experience of patient safety and quality systems across the NHS and will have extensive knowledge of specialist areas.
Ability to work effectively with a wide range of people/organisations/groups and skilled in implementing change.
This role requires the post holder to be able to analyse and interpret complex quality information, both quantitative and qualitative, lead on the development of quality and safety reports for regular and ad hoc meetings and support improvement programmes at regional, ICB and provider level.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
The London Nursing and Quality Directorate lead on a wide range of programme areas, professional leadership and system quality governance. This role provides an opportunity to work in a dynamic team and support improving healthy lives for Londoners.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
Detailed job description and main responsibilities
You can find further details about the job, in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience we need, then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Applicant requirements
Person specification
Qualifications
Essential criteria
- Clinical registration with a professional body (NMC, HCPC, GMC or appropriate other) or significant experience of working at a senior level within a quality & patient safety environment.
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge & Experience
Essential criteria
- Significant knowledge and experience of patient safety systems and processes including quality assurance of patient safety management systems.
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent.
- Understand the background to and aims of current healthcare policy and appreciate the implications for quality and safety.
Desirable criteria
- Experience of managing clinical services and an understanding of the complexity of managing quality and safety in a clinical setting.
Skills & Capabilities
Essential criteria
- Ability to work effectively with a wide range of people/organisations/groups and skilled in implementing change
- Able to deliver key messages to a range of stakeholders both internal and external (including outside the NHS) including those at very senior level.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Abilities for financial and staff management.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Values & Behaviours
Essential criteria
- Commitment to and focused on quality, promotes high standards in all endeavours.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.
- Values diversity and difference, operates with integrity and openness.
- Self-awareness in teams of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
Documents
- Senior Quality & Patient Safety Manager JD (PDF, 640.5KB)
- Senior Quality & Patient Safety Manager Person Spec (PDF, 640.5KB)
- Functional Requirements Form (PDF, 75.3KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
- Redundancy Clawback (PDF, 16.7KB)
Further details / informal visits contact
- Name
- Sally Kingsland
- Job title
- Senior Clinical Quality Manager
- Email address
- [email protected]
- Telephone number
- 07771 705 715
- Additional information
Alternative contact:
Helen Keynes
Head of Quality
[email protected]
07714 778 788
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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