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West Suffolk NHS Foundation Trust

About

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Contact

Address: Hardwick Lane; Bury St Edmunds; Suffolk; IP33 2QZ
Contact Number: 01284 713528

Find out more

Jobs Website

Vacancy status: Open

Ref: 179-6594433-C Vacancy ID: 6594433

Phlebotomy Supervisor

Accepting applications until: 28-Nov-2024 23:59

Vacancy status: Open

Accepting applications until: 28-Nov-2024 23:59

Key details

Location

Site: West Suffolk Hospital NHS Trust
Address: Hardwick Lane
Town: Bury St. Edmunds
Postcode: IP33 2QZ
Major / Minor Region: Suffolk

Contract type & working pattern

Contract

Permanent

Hours

Full time
Part time

37.5 hours per week (Part-time working is an option.)

Salary

Salary: £24,071 - £25,674 Per annum pro rata
Salary period: Yearly
Grade: (NHS AfC: Band 3)

Specialty

Main area: Phlebotomist

Job overview

If you are passionate about patient care and would like to work in a busy environment, then the role of Phlebotomy Supervisor may be for you. Our team of Phlebotomists take blood samples from inpatients at West Suffolk Hospital (WSH) and from outpatients at WSH, Newmarket Community Hospital, Mildenhall Health Centre and Sudbury Community Health Centre. The inpatient service is provided over a seven-day week, whilst for outpatients the service is weekdays plus Saturday mornings at WSH.

This is an exciting time with the opening of the Community Diagnostic Centre (CDC) at Newmarket Hospital set for later this year. The phlebotomy team are now recruiting to support the new service at the CDC which will be running seven days a week with the aim of bringing diagnostic testing closer to patients.

The successful candidates will need to have good problem-solving skills and be able to work under pressure. They will be required to supervise the day to day running of a team ensuring that staff are allocated to support the service in a timely manner. Additional tasks may need to be performed such as assisting the phlebotomy management team with recruitment and rosters, and in overall service delivery.

Good communication skills with the ability to communicate at all levels are essential to this role as is a comprehensive working knowledge of all phlebotomy procedures.

Part-time and fulltime positions are available.

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The successful candidate will need to be:

caring and passionate
well organised
self-motivated
a team player

And to uphold the organisation’s First Trust Values:

Fairness - We value fairness and treat each other appropriately and justly.
Inclusivity We are inclusive, appreciating the diversity and unique contribution everyone brings to the organisation.
Respect We respect and are kind to one another and to patients.
Safety We put safety first for patients and staff.
Teamwork We work and communicate as a team.

The post will involve working between sites to cover as and when required including the Newmarket Community Diagnostic Centre.

If you would like to help us, put patients first or for further information, please contact Shan Barnes, Phlebotomy Manager on 01284 712767

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Detailed job description and main responsibilities

Please see job description and person specification for full details.

To be part of the team responsible for the collection of blood samples by venepuncture or finger prick, from patients served by West Suffolk NHS Foundation Trust.
To represent the West Suffolk Hospital Pathology Department and assist the department in achieving its quality objectives including feeding back on the needs of users.
Communication with all patients of varying needs.
Accurate identification of patient and labelling of samples.
Requirement to perform phlebotomy duties at various locations to support the development of the phlebotomy service.
Maintains records in relation to activities carried out.
To cover the duties of other Phlebotomists on all sites, when on leave, or in the event of illness.
To deputise for the Phlebotomy Manager.
To work flexibly in respect of service needs which may include an extended working day and participation in the delivery of a 7 days per week service.
The work of the service brings staff into contact with human body fluids, tissues and hazardous chemicals. This may include blood, pus, urine, faeces, and respiratory secretions.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Education & Qualifications

Essential criteria

• GCSE’s (or equivalent) in Maths, English and Science
• Phlebotomy training course or equivalent
• Willing to work towards NVQ3 or equivalent knowledge

Desirable criteria

Basic IT qualification

Experience & Knowledge

Essential criteria

• Experience of taking blood.
• Experience of working in a hospital environment.
• Experience of team working.
• Experience of working under pressure.
• Experience of working/communicating with the general public.
• Knowledge of workplace Health and Safety and risks at work.
• Understands the importance of patient confidentiality.
• An awareness of the need to keep the clinical environment safe and clean.
• Knowledge of medical terminology.
• Knowledge of the Data Protection Act.

Desirable criteria

• Knowledge of Pathology IT systems.

Skills & Abilities

Essential criteria

• Excellent phlebotomy skills.
• Ability to train staff of any grade to perform phlebotomy.
• Excellent interpersonal skills with an ability to reassure patients and explain information as necessary.
• Ability to communicate with a range of different people including service users and members of the multidisciplinary team.
• The ability to mentor new and less experienced staff on a regular basis.
• Able to provide patients with an environment that supports privacy and dignity.
• Manual dexterity.

Desirable criteria

• Written communicati on skills.

Personal Qualities

Essential criteria

• A genuine interest in caring.
• Ability to work well within a team.
• Ability to work well alone using initiative and organisational skills.
• Ability to gain an awareness of laboratory health and safety issues and work responsibly according to Trust and departmental policies and procedures.
• Supports patient equality and diversity.
• Able to deal with challenging situations.
• Able to work flexibly regarding hours and duties.
• Able to work well within a busy and challenging environment.
• Emotionally robust to deal with exposure to unpleasant smells and bodily fluids.