Clerical Officer

Trosolwg o'r swydd

Post  (3 positions) 20 hour  rolling 8 week rota,  hours to meet need of service from 16.00-22.00

All to  inc bank holidays  and weekends

Please note  shifts are from 16.00 hours

This is an exciting opportunity to work for the Emergency Department based at the Royal Victoria Infirmary. 

We are looking for  enthusiastic, motivated and reliable staff to join our very busy team.  You will be required to provide administrative support within the main Emergency Department, and Minor Injury Unit.  Excellent inter-personal and organisational skills are essential as you will be first point of contact for patients, staff and visitors.

Duties include patient registration via the units electronic systems, admission of patients via hospital system filing, photocopying, telephone enquiries, making of clinic appointments, processing of daily documentation, as well as face to face enquires from the general public, patients, visitors and staff. 

• Interview Date Monday, 07 October 2024
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

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Duties include patient registration via the units electronic systems, admission of patients via hospital system filing, photocopying, telephone enquiries, making of clinic appointments, processing of daily documentation, as well as face to face enquires from the general public, patients, visitors and staff. 

Applicants must be able to demonstrate excellent communication, organisational and processing skills.  You will be required to work within a large multi-disciplinary team and be capable of undertaking a demanding workload.  You should be familiar and confident with Microsoft office packages, and experience of working within the NHS would be advantageous.  Knowledge of e-Record would be desirable.  Full training will be given.

Gweithio i'n sefydliad

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.