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NHS England
About
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
Senior Communications and Engagement Manager - South East
Closed for applications on: 19-Sept-2024 00:01
Vacancy status: Closed
Closed for applications on: 19-Sept-2024 00:01
Key details
Location
- Site
- Wellington House
- Town
- Southampton/Horley/Reading/London
- Postcode
- SE1 8UG
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £53,755 - £60,504 per annum (exclusive of London Weighting)
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 8a)
Specialty
- Main area
- Communications - South East
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.
Job overview
A rare opportunity has arisen for someone with an eye for a good story and great judgement to join the Communications and Engagement Team in the South East working as part of the region and wider Public Accountability, Communications and Engagement team.
You would be a highly motivated communications professional and work as part of a small, hard-working team to take a lead on providing support and advice on media and reputation management as well as building strong relationships with colleagues at national, regional, system and provider levels.
You will be a trusted source of advice and guidance on all communications issues, but also have a keen sense of what will make the news and be able to tell a compelling story of where and how the NHS is delivering high quality care and driving down waiting lists.
While you will be the media led in this role and will participate in the on-call rota, you will be expected to be flexible and turn your hand to other communications and engagement tasks as required.
Advert
The Post Holder will be a key member of the regional team, delivering high quality engagement and communications services for NHS England.
The Post Holder will be responsible for:
· Providing expert engagement and communications advice and practical support to the region on all aspects of their business
· Producing a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences
· Developing engagement and communications for specific projects/campaigns and managing their effective implementation
· As part of the regional engagement and communications team you will support colleagues and work across the region and the NHS England national media, briefings and FOI teams to gather information and intelligence to ensure effective region-wide and national responses to the media and other stakeholders
· Managing local media inquiries and campaigns
· Maintaining excellent contacts and relationships with a wide range of internal and external stakeholders
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Detailed job description and main responsibilities
The work of the regional team can be divided into broad categories:
1. Strategic communications
Regional engagement and communications teams are responsible for leading the development and implementation of the region’s engagement and communications strategy, working with the national Public Accountability, Engagement and Communications Function, regional director and senior team to agree the priorities to inform the strategy.
2. System leadership, development and relationship management
Regional teams lead engagement and communications for the seven regions, maintaining effective working relationships with Directors of Engagement and Communications and Execs/ leaders across the region. Teams work closely with systems and providers creating learning opportunities and sharing best practice and insight.
3. Engagement and communications to support effective running of the region and fulfil statutory responsibilities
Regional engagement and communications teams work across the region’s statutory and formal responsibilities, including engagement and communications needs for commissioning and assurance responsibilities.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Person specification
Qualifications
Essential criteria
- Training or significant work based experience in project management or supporting change management
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge and experience
Essential criteria
- Experience of working in a fast-paced environment, delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Experience of managing complex media enquiries and stakeholder issues in a communications role.
- Experience of providing a high-quality communications service during a crisis/major incident.
- Good understanding of varied communication channels, their impact, limitations, risks and opportunities, and good experience in their use.
Desirable criteria
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
Skills, Capabilities & Attributes
Essential criteria
- Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
- Excellent ability to spot the “story” in the detail of policy, whether that be one of opportunity or risk.
- Recognise when business or communications activity is likely to create risk and consult with senior colleagues, contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
Documents
- Job Description (PDF, 648.3KB)
- Occupational Functional Requirements Form (PDF, 67.8KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
- Redundancy Clawback (PDF, 16.7KB)
Further details / informal visits contact
- Name
- Donna Hull
- Job title
- Deputy Head of Communications and Engagement
- Email address
- [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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