TEMT Upskill Apprenticeship Programme

Detailed job description and main responsibilities

Clinical education and learning: The London Ambulance Service NHS Trust adopts a blended approach to clinical education and learning. This means applicants for clinical positions will complete learning and study in a variety of settings, ranging from the classroom to online whilst at home. By accepting an offer of employment with the LAS, you agree to having ongoing access to facilities and internet for digital learning programs.

Job Description:

Clinical: As directed by control services, respond as a crew to emergency calls and convey patients to treatment centres, hospitals or emergency departments as and when appropriate. This will involve using blue light driving skills as appropriate.

Manage own duties within clinical scope of practice including advanced assessment and delivery of emergency and medical treatment within UK Ambulance Services Clinical Practice Guidelines, operational requirements, Trust policies, protocols and procedures commensurate with this role.

Act at all times in the best interest of the patient. When working with a paramedic, in accordance with existing practice and HCPC requirements, the paramedic will maintain overall clinical responsibility for the patient. When working independently support and guidance will be available either on scene by a Paramedic, Clinical Team Manager, other LAS registered healthcare professional or remotely through the clinical hub or Clinical Assessment Centre.

Complete and maintain full, accurate, legible and contemporaneous clinical records for all patients, including patient observations, medical history, treatment provided, drug administration, the context or situation and eventual patient destination.

Based on the assessed needs of the patient where necessary administer prescription only medicines (POMS - Restricted Drugs) in line with the level of training received and Patient Group Directives (PGDs) available. Responsible for the use, movement and security of drug stocks required to fulfil the role. Where appropriate prepare and check drugs to be given by Paramedics, Doctors and other clinicians.

Ensure that at all times you make informed reasonable decisions about care delivery and/or options for alternative treatment/ appropriate care pathways including the referral of patients to other healthcare professionals for ongoing treatment and/or follow up. Only leaving patients on scene when indicated to do so by the Patient Referral Tool.

Communication: Maintain regular and appropriate communications with Control Services regarding updates and changes to personal and/or vehicle availability and movements.

Communicate effectively with patients, colleagues, the public and others in order to elicit information about the patient and their health problem/needs. Gain informed consent before a treatment or intervention is undertaken. Ensure that the communication of information between self, the patient and colleagues, including other health care professionals is accurate, timely, handled sensitively, clearly, pro-actively and in a manner mindful of safeguarding issues and patient confidentiality. Using ipad to access appropriate systems, for example, pathfinder, CMC and Datix, input, extract and evaluate information obtained.

To communicate highly sensitive and confidential health related information in distressing circumstances to the Patient and relatives where appropriate whilst promoting understanding of the presenting condition and providing advice and reassurance with empathy, professionalism, assertiveness and tact.

Adopt and adapt communications styles to meet the needs of the patient and/or carers, accessing interpreters in a timely manner where the patients’ needs require this. This should include situations where the first language is not English or sign language is required.

Operate all types of communications equipment provided in accordance with service procedures. 

Professionalism and Standards: Act at all times as an ambassador for the LAS by maintaining high standards of personal conduct reflecting service values.

Comply with the LAS Uniform and Work Wear policy. When in uniform whether on or off duty act in a manner which upholds the values of the LAS and maintains public confidence.

Act only within the limits of the knowledge, skills and experience of the role where necessary referring to others in order to ensure the patient receives optimum care.

Behave at all times with honesty and integrity making sure that public confidence is maintained.

Identify issues of confidence and/or competence to a member of the complex management team, in order to address issues which may affect performance and delivery of patient care in the workplace.

Report all issues which may be affecting personal capability and/or performance as soon as practicable in order that these can be managed and addressed.

Please refer to the Job Description & Person Specification attached to this advert for further information about the role.