Mae Trac yn falch o bweru recriwtio ar gyfer
Birmingham Community Healthcare NHS Foundation Trust
Gwybodaeth
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Mae newidiadau mewngofnodi ar ddod
O fis Gorffennaf 2025, bydd proses Dilysu Aml-Ffactor (MFA) yn cael ei chyflwyno i'r wefan hon. Bydd hyn yn ychwanegu cam ychwanegol at y broses mewngofnodi: bydd gofyn i chi fewnbynnu Cod Mynediad Untro (OTP) wrth i chi fewngofnodi i leihau twyll a sicrhau diogelwch. Gweler ein tudalen crynodeb yma am ragor o fanylion.
Band 3 Support Administrator
Closed for applications on:
Statws y swydd wag: Closed
Closed for applications on:
Manylion allweddol
Lleoliad
- Gwefan
- Birmingham Dental Hospital
- Cyfeiriad
- 5 Mill Pool Way, Edgbaston, Birmingham
- Tref
- Birmingham
- Cod post
- B5 7EG
- Major / Minor Region
- Birmingham a'r Ardal Ddu
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
Cyflog
- Cyflog
- £24,071 - £25,674 Per annum
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (Band 3)
Arbenigedd
- Prif leoliad
- administration
- Dyddiad y cyfweliad
- 29/10/2024
Trosolwg o'r swydd
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Please note that unfortunately we cannot offer sponsorship for this role
The post holder will provide a high level, competent, comprehensive administrative support to the Divisional Triumvirate and/or Divisional Senior Management Team (SMT) as required.
The post holder will work as part of the administrative team to meet overall service priorities and targets. This will require close liaison with clinical and support staff across the Division, other clinical leadership teams, patient services, and service users.
To provide cross cover within the General Management and Nursing Administration Teams at times of short staffing levels to ensure the smooth delivery of services within the Division.
Advert
- Provide support for written and telephone enquiries on behalf of General Management and/or Nursing Administration Team.
- Working closely with the Personal Assistant to prioritise workload and highlight any urgent requests to ensure deadlines and key performance indicators are achieved.
- To support the service during periods of short staffing levels by working with the Personal Assistant and/or Group Office Manager to identify and complete priority tasks.
- Undertake general office duties, which will include answering the telephone; taking messages ensuring comprehensive information is captured as appropriate, photocopying, filing, scanning, faxing and associated duties in an efficient and timely manner.
- Assist in the collation of information for reports for example Divisional scorecard or incident reports for auditing as required.
- Provide support with arranging meetings, including booking venues, distributing agendas, notes/action logs, and other documentation.
- Input and retrieve data within various computer systems and/or databases ensuring data quality and accuracy of any information entered.
- Ordering stationery supplies, monitoring stock levels within agreed areas of responsibility and ensure that adequate stock controls are in place.
- Working as part of a wider team and sharing responsibility to contribute towards the smooth running of an administrative service across the Division.
Gweithio i'n sefydliad
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
- Provide support for written and telephone enquiries on behalf of General Management and/or Nursing Administration Team.
- Working closely with the Personal Assistant to prioritise workload and highlight any urgent requests to ensure deadlines and key performance indicators are achieved.
- To support the service during periods of short staffing levels by working with the Personal Assistant and/or Group Office Manager to identify and complete priority tasks.
- Undertake general office duties, which will include answering the telephone; taking messages ensuring comprehensive information is captured as appropriate, photocopying, filing, scanning, faxing and associated duties in an efficient and timely manner.
- Assist in the collation of information for reports for example Divisional scorecard or incident reports for auditing as required.
- Provide support with arranging meetings, including booking venues, distributing agendas, notes/action logs, and other documentation.
- Input and retrieve data within various computer systems and/or databases ensuring data quality and accuracy of any information entered.
- Ordering stationery supplies, monitoring stock levels within agreed areas of responsibility and ensure that adequate stock controls are in place.
- Working as part of a wider team and sharing responsibility to contribute towards the smooth running of an administrative service across the Division.
- Liaise with relevant Departments and/or suppliers regarding invoice queries and expenses.
- To provide a customer focused service and be able to communicate effectively and appropriately with staff at all levels.
- To use Microsoft Applications (e.g. Excel) for maintaining and managing records and folders within the administration team.
Additional Duties aligned to Nursing Administration Team
- Undertake administrative tasks/ duties on behalf of the School of Dental Nursing as and when required.
Additional Duties aligned to General Management Team
- Processing car parking passes and issuing emergency badges and dealing with prescription queries.
- Assisting with counting of cash, completion of income sheets and submitting these on weekly basis to the Trust ELFS System Administrator and arranging cash collections and delivery.
- Responsible for ensuring all requests for Access to Health Records are dealt with in an efficient and timely manner within the set timescales.
- Responsible for producing reports in relation to Access to Health Records requests, response times, and audit trails etc.
- Responsible for ensuring mechanisms are in place to retrieve records, copy records and to liaise with multi – disciplinary staff where the need arises regarding disclosure of information.
- Responsible for processing all associated documentation regarding appropriateness of requests, photocopying, consents, and identification checks ensuring that processes are consistent, transparent and legally compliant.
- Assist the administrative teams with the processing of both routine and urgent requests for notes that are stored off-site. This will also involve converting patient records and registrations to enable them to be migrated into the new Patient Administration System.
Gofynion yr ymgeisydd
Manyleb y person
Qualifications/Training
Meini prawf hanfodol
- Minimum of 3 GCSE’s or equivalent, to include English Language or equivalent
- Word Processing/Typing RSA 3 or equivalent
Experience
Meini prawf hanfodol
- Evidence of competence in word processing and audio transcription.
- Office experience including proven secretarial experience
- Evidence of competence in the use of IT software packages
- Ability to prioritise and organise own workload
- Able to relate to staff at all levels in an appropriately professional and organised manner and to have a high level of customer awareness
- Evidence of excellent communication skills, both verbal and written
Skills/Knowledge
Meini prawf hanfodol
- Excellent organisational / co-ordination / work prioritisation skills
- Demonstrate ability to respond appropriately to patients/relatives and professional staff enquiries
- Ability to work without supervision and to organise work pattern
- Adaptable and able to work as part of a team
Dogfennau
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Catherine Johnsoon
- Teitl y swydd
- PA/Office Manager
- Cyfeiriad ebost
- [email protected]
Ddim yn derbyn ceisiadau mwyach
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