Trac proudly powers the recruitment for
Oxford Health NHS Foundation Trust

About
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.
Contact
- Address
- Trust Headquarters
- Warneford Hospital
- Warneford Lane
- Headington
- Oxford
- Oxfordshire
- OX3 7JX
- Contact Number
- 01865 901000
Team Administrator - Aylesbury
Closed for applications on: 19-Oct-2024 00:00
Vacancy status: Closed
Closed for applications on: 19-Oct-2024 00:00
Key details
Location
- Site
- Whiteleaf Centre
- Town
- Aylesbury
- Postcode
- HP20 1EG
- Major / Minor Region
- Oxfordshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £26,530 - £29,114 per annum | pro rata
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Psychological Therapies
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Job overview
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
Our administrators are a vital part of our team and, without them, we couldn’t provide high quality care to the large number of clients across the county.
If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.
If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!
Advert
The role will require you to take responsibility for the administration and provision of a secretarial service to the ADHD & ASD team, to include receipt and sending of mail, typing, filing, photocopying, events and meeting arrangement and distribution of information to staff.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Detailed job description and main responsibilities
Please see the key responsibilities for the role below
Administer a clinic-based system for both psychological assessment and treatment vacancies.
Act as referrals secretary in routine contact with service users and relatives, GPs and other referrers over administrative matters, ensuring at all times that clinically acceptable professional boundaries are maintained.
Ensure clinicians’ diary details, meetings and appointments are entered appropriately, to ensure that arrangements are changed in cases of emergency or clinician sickness.
Sensitively handle and accurately record confidential telephone calls, complaints, contact with patients, carers and staff, complex referral queries, to signpost and redirect queries as appropriate.
Support the office manager in initiating and maintaining a contractual records and filing system in response to demands.
Maintain accurate and timely database and electronic filing records, liaising with different parts of the service as necessary, and generating reports as required.
Assist in the organisation, collection and preparation of information for routine audit and training purposes.
Please review the attached job description and person specification for a full overview of the role responsibilities.
- All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
- Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
Applicant requirements
Person specification
Knowledge
Essential criteria
- Excellent working knowledge of Microsoft programs, particularly Excel, Word and Outlook
Desirable criteria
- Recognised secretarial qualification (RSA level 2) or equivalent
- Working knowledge of CareNotes or similar patient database
Qualifications
Essential criteria
- GCSE English and Maths (minimum Grade C or equivalent
Desirable criteria
- Recognised secretarial qualification (eg RSA or equivalent)
Experience
Essential criteria
- Administration or secretarial experience in an NHS setting
- Experience of working with confidential documents
Desirable criteria
- Other admin or secretarial experience
personal qualtities
Essential criteria
- Excellent communication and organisational skills
- Ability to prioritise workload and use own initiative
- Ability to work effectively in a busy environment
Further details / informal visits contact
- Name
- Jacqueline Henley
- Job title
- Admin and Performance Manager
- Email address
- [email protected]
- Telephone number
- 07734 540826
- Additional information
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.