Deputy Sister/Charge Nurse

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Professional

• Practice within the Nursing and Midwifery Council Code of Professional Conduct always.
• Develop the role by using evidence-based practice and continuously improve own knowledge, following PREP guidelines.
• Act as a role model and mentor for staff, always providing clinical guidance.

Clinical

• An expert clinical practitioner who can articulate best practice within their specialty
• An effective role model who emulates expert practice and professional standards
• A motivated, dynamic leader who supports the Ward sister in striving for improvements in care and practice
• Effectively maintains a clear view of the competence and skills of the team, ensuring that staff can deliver safe, effective care and a positive patient experience
• Able to articulate the education and training requirements of the team to support competence and professional development commissions
• Deputises for the Ward sister in their absence and is empowered to act
• Effectively uses all sources of data to inform practice development needs and seeks to lead and deliver sustainable change
•  Role models effective application of the nursing process, assessment, care prescription, evaluation, and documentation for patient centred care
• Emulate best practice in relation to Safeguarding, ensuring that they maintain and share their knowledge of Mental Capacity Act Assessment, Deprivation of Liberty, and Best Interests
• Demonstrates an awareness of the Trusts Quality Strategy including the Patient Safety Campaign and can articulate their role in delivery of these.
• Demonstrates a good understanding of and role models best practice standards
• To undertake and ensure that all nursing staff participates in the implementation and audit of standards of care as required.
• Effectively uses audit data, incidents, and patient experience feedback to inform how practice needs to change.
• Communicates the outcomes of audit with the team ensuring they understand their role in improving standards of care
• Work with the Ward sister to address poor performance/competence as per Trust policy
• Maintain ward boards to publish the outcomes of audits along with action plans and ensure that data is discussed at ward meetings to inform staff of any concerns and areas in need of improvement
• Provide accurate audit data to the Ward sister to be presented at performance management meetings/Quality Challenges
• Conduct patient experience interviews ensuring that prompt action is taken to address any issues/concerns raised. Ensure staff are aware of the types of issues raised and what the expected action is
• To be an active member of the Trust wide Practice Development Forum and promote innovative practice
• With the Ward Sister ensure that all issues relating to the implementation of patient quality and safety measures are addressed on the unit.
• Ensure that a good environment is provided for patients and high standards of infection, prevention and control are maintained. All staff must be made aware of their own individual responsibilities as regards patient quality and safety.
• Encourage team open-ness so that an evidence-based approach is utilised and applied to nursing care.
• To ensure that high standards of evidence-based individualised care are maintained within sphere of clinical responsibility, and to ensure that the Ward/Unit environment is striving towards excellence in customer experience/patient recovery
• Develop a questioning culture within the nursing team.
• To deliver a high standard of nursing care to patients undergoing elective and emergency procedures in the Cardiology Unit.
• To proactively lead and engage in the education and development of colleagues and self within the Cardiology setting.
• To undertake the Co-ordinator role for the invasive cardiology procedures and to facilitate effective patient flow of elective and emergency patients.
• To receive and care for patients (and their relatives) directly into the Cardiology Day Unit.
• To manage pre-assessment clinics for patients undergoing cardiac procedures.
• To support all patients and staff within the Cardiology speciality services
• Clinical leadership through effective monitoring and implementation of standards and evidence-based practice

Education

• Lead, motivate, develop, and retain own team, utilising mentorship, objective setting and appraisal, enabling educational and developmental needs of nursing staff are met.
• To develop and implement relevant patient pathways in conjunction with medical teams, nurse specialists and all cardiology areas. These pathways may support national and local CQUINS and targets.
• Ensure that the team are competent to deliver the roles within which they are employed using Trust wide competency standard approach and education programmes
• Maintains a database for recording and evidencing the competence and qualifications of staff to understand individual requirements
• Develops processes that supports the identification of individuals learning needs and identifies how this learning can be attained
• Actively engage in training needs analysis to support commissioning of education and work with colleagues to devise in house programmes to deliver training and education as necessary
• Actively engage in taught programmes including extended induction for nurses and healthcare assistants
• Ensure that staff attend training and that non-attendance, non-submission of assignments is effectively managed
•  Where staff are undertaking external education programmes ensure that they are effectively supported, attendance managed, and they apply their learning to practice; share their learning with others
• In association with the Practice Development Matron, facilitate and evidence that clinical supervision is in place in practice
• To take the lead on Serious Incident (SIRI) investigation outcomes and ensure key learning points are delivered and embedded across cardiology as needed. The post holder may be required to act as Investigating Officer on SIRI as required.
• To attend an annual appraisal with the Ward Sister and identify and utilise a Personal Development
• To ensure that the individual needs of the cardiology team are met using appraisal/personal development plans (KSF) To ensure and facilitate appropriate clinical skills according to the Scope of Professional Practice (NMC) and within the Trust policy.
• Act as a mentor and clinical supervisor and work alongside staff in practice to provide effective feedback on practice to inform learning

•  Support the development of Assistant Practitioners and ensure staff are cognisant of accountabilities and responsibilities when delegating to this staff group
• With the Ward Sister evidence that annual appraisal and mandatory training are compliant with Trust expectations
• With the Ward Sister ensure that mentors are supported in developing students
• With the Ward Sister ensure there is always an effective learning environment on the ward/unit.
• To work closely with the Clinical Placement Facilitator, to ensure that pre and post-registration students’ needs are met.

Managerial

• Support the Ward Sister in providing professional and managerial leadership to the ward area and function as an effective role model
• Support the Ward Sister in ensuring effective staffing through good governance around e-rostering
• Participate effectively in the department recruitment processes.
• Effectively implement the Trust ‘Nurse in Charge’ expectations, enhancing staff’s skills using the competencies provided.
• Support the Ward Sister in developing and establishing an appropriate system of work organisation within the clinical area (e.g. Key Nursing). Ensure that within this system, every patient has a named person who is responsible for streamlining their discharge (as per Trust policy).
• Develop the Ward/Unit team in relation to staff development and team building; ensuring that all staff receives regular performance reviews.
• Support the Ward Sister in developing staff capabilities in addressing complaints and developing staff’s communication skills to be able to deal with these effectively, thus reducing the number of formal complaints received.
• Demonstrate an understanding of the Nursing and Midwifery Strategy and support the Matron in delivering relevant aspects.
• To take steps to safeguard the health, safety, and welfare of all staff in the Ward/Unit. To comply with the Trust Health and Safety & Risk Management Policies, reporting any accidents, incidents, ‘near misses’ or hazards in accordance with the agreed procedures.
• To promote and demonstrate effective communication within the Directorate and hospital, representing the nursing team at appropriate meetings.
• To ensure that adverse incidents are competently investigated, and outcomes and actions are managed to improve patient safety and patient experience
• To support the matron to manage attendance and absence in accordance with Trust guidance