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NHS England

About
NHS England leads the NHS in England to deliver high quality care for all. We support NHS organisations to deliver better outcomes for our patients and communities, work to get the best possible value for taxpayers, and drive improvement across the NHS.
Through our seven regional teams, NHS England supports local integrated care systems, made up of public services that provide health and care – NHS organisations, primary care professionals, local councils, social care providers and the community, voluntary and social enterprise sector – to improve the health of the population, improve the quality of care, tackle inequalities and deliver care more efficiently.
Contact
- Address
- Wellington House
- 133-155 Waterloo Road
- London
- SE1 8UG
- Contact Number
- 0300 330 1369
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Public Health Contract Support Assistant
Closed for applications on: 1-Nov-2024 00:04
Vacancy status: Closed
Closed for applications on: 1-Nov-2024 00:04
Key details
Location
- Site
- Any NHSE office
- Address
- Southwest House
- Town
- Taunton
- Postcode
- TA1 2PX
- Major / Minor Region
- West Yorkshire
Contract type & working pattern
- Contract
- Permanent: 3 FTE roles attached to this advert
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Public Health
Our Organisation
The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.
Job overview
The post holder will work on a variety of aspects that support the work of the Public Health Commissioning Team in the South West by providing day-to-day administration, coordination and project management functions.
The post holder responsibilities will include providing support to senior managers and wider team members as appropriate, maintaining electronic filing systems and generic inboxes, collating data and reports, effectively using spreadsheets, undertaking data checking, facilitating meetings including collation of papers and actions, arranging appointments, coding invoices. An ability to effectively communicate, use Microsoft office products and the ability to organise and prioritise the workload to meet deadlines is essential.
Advert
The post holder will work on a variety of aspects that support the work of the Public Health Commissioning Team in the South West by providing day-to-day administration, coordination and project management functions.
The post holder responsibilities will include providing support to senior managers and wider team members as appropriate, maintaining electronic filing systems and generic inboxes, collating data and reports, effectively using spreadsheets, undertaking data checking, facilitating meetings including collation of papers and actions, arranging appointments, coding invoices. An ability to effectively communicate, use Microsoft office products and the ability to organise and prioritise the workload to meet deadlines is essential.
Working for our organisation
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
- Making the NHS a great place to work, where our people can make a difference and achieve their potential.
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
- Optimising the use of digital technology, research, and innovation
- Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website.
Detailed job description and main responsibilities
Provide secretarial/ and or administration support and advice to the teams and/or Sector to support several initiatives by:
• Taking telephone calls for others in the department when they are out and expected to use their initiative when dealing with phone calls and messages.
• Sorting and prioritising all incoming mail and e-mail, distributing as appropriate and managing generic inbox.
• Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Organising and planning events as directed, providing all necessary supporting in local materials.
• Supporting teams in project management and participating in department events.
• Required to input, monitor and check data produced and required for on-going programmes and projects.
• Working with all team members in the collection of information for performance reporting on relevant team projects.
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending invoices for payment. Responsible for ordering stationery and consumables for the department, ensuring they are kept securely.
• Running and collating reports which may include reports to the Board and senior management as required.
• Preparing meeting agendas, papers, taking high level minutes as necessary and distributing notes of meetings including typing up of group discussions and interviews as necessary.
• Supervises staff in day-to-day activities as directed, allocating and checking work as necessary.
• Working together with other support assistants across the organisation to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators’ general duties on the base.
• Providing guidance and advice on relevant policies and procedures
• Participate in Research and Development activities when required and as directed.
• Carrying out other appropriate delegated duties as required
- Operate within and provide enhancements to current management information, reporting to enhance decision making processes.
- • Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice
- Support the development, implementation, monitoring and evaluation of new information systems
- Responsible for the development and maintenance of databases required for regular reports.
Key Working Relationships
- Required to maintain constructive relationships with a broad range of stakeholders
- Participate in relevant internal and external working groups/projects, services, and initiatives which may be highly complex, sensitive, political, and contain contentious information with the aim of providing information and analytical advice to the teams
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.
Please note that we currently do not accept applications via recruitment agencies.
To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.
You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369. You can view our Privacy Notice here.
NHS England
Person specification
Qualifications
Essential criteria
- Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge and Experience
Essential criteria
- • Significant administrative/ secretarial experience including initiating and maintaining office systems - At least 2 years’ experience working in a support role. • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- • Intermediate knowledge of Microsoft programmes such as Outlook, Word, Excel, PowerPoint and Teams.
- • Proven ability to collate large amounts of data, enter into spreadsheets, order, present, analyse and summarise findings.
- • Understanding of project management and commissioning cycle within the NHS
Desirable criteria
- • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
- • Basic understanding of population-based screening and immunisation programmes
Skills and Capabilities
Essential criteria
- • Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
- • Proven ability to collate large amounts of data, enter into spreadsheets, order, present, analyse and summarise findings.
- • Ability to work with uncertainty in a fast paced and changing environment, adapting according to need, able to multi-task
Communication Skills
Essential criteria
- • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users
- • Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- • Ability to use online communication platforms such as Microsoft teams to conduct business.
Values and Behaviours
Essential criteria
- Commitment to and focused on quality, promotes high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Equality and Diversity
Essential criteria
- • Understanding of and commitment to equality of opportunity and good working relationships
Other
Essential criteria
- • An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
Documents
- Public Health Contract Support Assistant JD (PDF, 664.5KB)
- Occupational functional requirements form (PDF, 224.4KB)
- NHSE - Verification of ID and RTW Guide (PDF, 306.6KB)
- Guide to Completing Your Application (DOCX, 42.7KB)
- Note for Existing NHS Employees applying for Fixed Term vacancies (DOCX, 26.2KB)
- Redundancy Clawback (PDF, 16.7KB)
Further details / informal visits contact
- Name
- Ian Harding
- Job title
- Commissioning Manager
- Email address
- [email protected]
- Telephone number
- 07568431770
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.