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NELFT NHS Foundation Trust
About
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex and Kent.
We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Healthcare Support Worker - Urgent Treatment Centre
Accepting applications until: 07-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 07-Nov-2024 23:59
Key details
Location
- Site
- Urgent Care Centre, Whipps Cross
- Address
- Whipps Cross Road
- Town
- Leytonstone
- Postcode
- E11 1NR
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5 hours per week)
Salary
- Salary
- £26,530 - £29,114 pa (plus HCAS)
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- HealthCare Support Worker
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
The Urgent Treatment Centre, Whipps Cross has an exciting opportunity for a Band 4 HealthCare support worker to provide care and to assist clinicians treating within the Urgent Treatment Centre and streaming patients to appropriate care.
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The progressive role will allow the post holder to be part of a dynamically diverse team in the hub of East London providing a high standard of care
Working for our organisation
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement – London
This post also attracts payment for High Cost Area Supplement of 15% of the
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Core Competancies
Essential criteria
- Numeracy and Literacy Skills
- Communication Skills
- Ability to Work under pressure
- Ability to Show empathy and compassion when helping others
- Teamworking skills
- Ability to follow instructions
- Customer service skills
- Understanding of confidentiality
- Understanding of importance of EDI principles and working with a diverse population
Other
Essential criteria
- Demonstrates a genuine passion for working for NELFT
- Has a good understanding of NELFT services and local population health needs
Qualifications
Essential criteria
- Candidate must have the relevant qualifications, working with the public
Desirable criteria
- Level 3 or equivalent qualification in Health and Social Care
- Completion of Care Certificate
Experience
Essential criteria
- Working in a healthcare setting or have lived experience
Further details / informal visits contact
- Name
- Saleh Ahmed
- Job title
- Interim Service Lead - Urgent Treatment Centre
- Email address
- [email protected]
- Telephone number
- 0208539552
- Additional information
ext.4009
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