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Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
About
Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) officially attained Teaching Hospital status on 1st April 2020; this is the start of our ambition to achieve University Teaching Hospital status. Supported by Edge Hill University, the University of Bolton and the University of Central Lancashire, with approval from regulators NHS Improvement/England and the Department of Health and Social Care, from the 1st April 2020, the Trust will now be known as Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL).
Attaining Teaching Hospital status enables WWL to further enhance education and training capacity, grow research capability and improve the recruitment and retention of high quality staff across all professions. Ultimately, this will result in a positive impact on the quality of care and outcomes for patients.
Administrative Assistant/Receptionist
Accepting applications until: 14-Nov-2024 08:00
Vacancy status: Open
Accepting applications until: 14-Nov-2024 08:00
Key details
Location
- Site
- Boston House
- Address
- Frog Lane
- Town
- Wigan
- Postcode
- WN6 7LB
- Major / Minor Region
- Lancashire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
Salary
- Salary
- £23,615 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 2)
Specialty
- Main area
- Ophthalmology
Choose Well - Choose WWL
Job overview
An opportunity has arisen for an enthusiastic Administrative Assistant/Receptionist to join our friendly team in Ophthalmology at Boston House.
Wigan Eye Unit has 4 Consultant Ophthalmologists along with their medical and practitioner teams. It is a modern and well equipped dedicated eye unit. Wigan Eye Unit is open 6 days a week, with some evening clinics and covers more than one site. This post is 37.5 hours per week, Monday-Friday.
The post holder may be required to work occasional weekends.
Advert
The post holder will be part of a multi-disciplinary team providing an effective high quality Ophthalmology Service. The post holder will be responsible for booking and managing the various clinics including Urgent Referral Clinic, Macular Clinics and Orthoptic clinics within Ophthalmology.
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
- Support the functions of the reception desk and various clinics in Boston House. This will include booking patients into clinics, making appointments, ensuring calls and enquiries are dealt with in a timely and professional manner.
- Undertake clerical duties: data inputting, photocopying, fax/emailing, collation of various documents and prioritise activities effectively.
- Monitor and order adequate supplies of stationary as required by the ophthalmology department.
- Monitor the use of equipment and ensure any faults and breakdowns are reported to the appropriate department.
- Attend staff meetings
- Participate in the organisation of in house learning and development events/courses.
- To recognise that this job description is not exhaustive and the post holder must maintain a flexible approach towards assisting in the general smooth running of the ophthalmology department, especially in times of absence (ie annual and sickness leave)
- Act at all times in such a way as to promote the learning and development function and the WWL Trust Values in a positive manner.
- The post holder must at all times carry out his/her responsibilities with due regard to the Trust’s Equal Opportunities Policy.
- To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff and attend all relevant health and safety training.
- To ensure that all duties are carried out to the highest possible standard.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
- A Good General Education to GCSE Level Standard or Equivalent. (A-C grades) to include Maths and English.
Desirable criteria
- ECDL (or equivalent)
Experience
Essential criteria
- Experience/knowledge of admin duties, responsible and organised, dealing with the public, teamworking
Desirable criteria
- Experience working in a hospital setting
Skil
Essential criteria
- Effective time management and prioritization skills; Good interpersonal and communication skills; Able to demonstrate a positive attitude and caring demeanour; Ability to challenge unacceptable behaviour
Desirable criteria
- Experience using basic computer software
Knowledge
Essential criteria
- Knowledge of clerical systems
Desirable criteria
- Knowledge of NHS clerical systems
Additional
Essential criteria
- Flexible working times; Reliable; Ability to work as part of a team; Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Desirable criteria
- Ability to respond quickly to changing situations within the workplace.
Further details / informal visits contact
- Name
- Helen Corcoran
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01942 773299
- Additional information
Sally hodgkins
01942 822477
If you have problems applying, contact
- Address
- Suite 7 Buckingham Row
- Brick Kiln Lane
- Wigan
- WN1 1XX
- Telephone
- 07786529327
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