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Birmingham Community Healthcare NHS Foundation Trust
About
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Band 4 Child Protection Coordinator
Accepting applications until: 27-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 27-Nov-2024 23:59
Key details
Location
- Site
- Allens Croft Childrens Centre
- Address
- Allens Croft Road
- Town
- Birmingham
- Postcode
- B14 6RP
- Major / Minor Region
- Birmingham & The Black Country
Contract type & working pattern
- Contract
- 6 months (Fixed Term Contract)
- Hours
- Full time
Salary
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Administration
Job overview
An opportunity has arisen for a Secretary/Coordinator to join our team within the Community Paediatric Service of the Children and Families Division, on a 6-month Fixed Term basis. This is primarily a Coordinator role to oversee the administrative function for citywide Child Protection Medicals.
The post will based at Allens Croft Children’s Centre. The work pattern will be Monday to Friday 9am – 5pm.
This interesting and varied role requires the ability to work well on your own initiative whilst being committed to teamwork.
You will responsible for the provision of a comprehensive administrative service to the Safeguarding Lead Consultant Community Paediatrician. Alongside supporting the Doctors in Training and Medical Secretaries who help the service provision for Child Protection Medicals.
For general enquiries relating to this post please contact:-
Kelly Jones, Admin Team Leader via email: [email protected]
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Advert
To provide an efficient and comprehensive administration service to the Named Doctor for Safeguarding Children and Young People. Including supporting the delivery and function for the Community Paediatric Service provision of Child Protection Medicals.
To work collaboratively with and oversee other medical secretarial colleagues to ensure Child Medicals are carried out and Reports are produced and distributed within acceptable and agreed timescales.
The post holder will carry out duties in such a way as to make a direct and positive contribution to the organisation of the work. Providing day to day support to the Named Doctor. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality is maintained at all times.
Duties will include organising and minute taking at meetings, handling telephone calls, liaising closely with Doctors and Administrative colleagues and monitoring correspondence around Child Protection Medicals. The typing of confidential, complex and often sensitive clinical reports is also an integral part of the role.
You will have the ability to work under pressure, prioritise your workload to meet deadlines and to deal with confidential and sensitive issues in a professional manner.
Working for our organisation
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you
Detailed job description and main responsibilities
- Provide administrative support to the Named Doctor for Safeguarding Children and Young People, Consultant Community Paediatricians and the team of Doctors in Training that carry out Child Protection Medicals. This requires a sound knowledge of medical terminology. To include typing of all correspondence and reports using Microsoft packages such as Word and PowerPoint, if requested.
- Receive telephone calls and act as the point of reference for Social Workers, Parents/Carers, Health Visitors, School Nurses, General Practitioners, Police and the Education Department and other service users, liaising with the Consultants and other doctors as necessary.
- Receive telephone calls from Social Care colleagues, Central Booking Service and liaising with Doctors in Training and Consultants to organise and oversee the agreed Child Protection Medical booking process as per CP SOP.
- When required type Child Protection Reports for the Consultant and medical team, using digital dictation, forwarding requests for investigations, (e.g. EEG, X-Rays, blood tests), filing results and correspondence.
- To oversee production and collect data on CP Reports sent to to Social Care Services/Police Statements on children seen for Child Protection Medicals, liaising with solicitors and Guardian ad Litem, as requested. Some letters or reports may be of a sensitive and sometimes upsetting nature due to their content
- To deal with sensitive and sometimes complex enquiries from Social Workers and The Trust Safeguarding Team to exercise tact and give suitable non clinical support in the absence of the Named Doctor for Safeguarding Children and Young People.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
- • 5 or more GCSE/O levels which must include English and Maths at Level C or above or ‘A’ Level/BTEC Diploma/ NVQ3 Business Administration/Customer Service plus relevant experience.
- • Advanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL
Desirable criteria
- • Significant previous medical secretary experience in a clinical setting. • Experience of working within a team. • Experience of using an audio transcription system, preferably digital dictation.
Skills
Essential criteria
- • Knowledge of Microsoft and database software packages • A knowledge of Medical Terminology
- • Ability to take notes at meetings • Strong organisational skills with the ability to multi-task • Self-motivated and able to prioritise own workload • Excellent communication skills to relate to both staff and service users
personal qualities
Essential criteria
- • Tact, empathy, efficiency, good organisational and communication skills, team worker, adaptable, flexible and self-motivated • Excellent telephone manner • Must be able to observe confidentiality at all times
other
Essential criteria
- • To act responsibly and professionally at all times • Ability to travel between bases as required.
Further details / informal visits contact
- Name
- Dawn Clougher
- Job title
- Service Support Manager
- Email address
- [email protected]
- Telephone number
- 07715 811730
- Additional information
Dawn Clougher available Tues/Wed 8am to 6pm on 07715 811730
OR
Kelly Jones, Admin Team Leader via email: [email protected]
Monday to Friday.
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