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South London and Maudsley NHS Foundation Trust

About

South London and Maudsley NHS Foundation Trust’s work is based around 5 core commitments. We are looking for colleagues who share our passion for providing high quality and personalised support to our patients and service users.

Our commitments are:

To be caring, kind and polite
To be prompt and value your time
To take time and listen to you
To be honest and direct with you
To do what I say I'm going to do

As a Trust we are happy to talk flexible working.

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

Our aim is to be a leader in improving health and wellbeing - locally, nationally and globally.

Contact

Address: South London and Maudsley NHS Foundation Trust; Jeanette Wallace House; 6th Floor; 1 Edridge Road; Croydon; London; CR0 1FE

Find out more

Jobs Website

Open

Ref: 334-NCL-6736853-TA Vacancy ID: 6736853

Informatics Business Partner

Accepting applications until: 12-Nov-2024 23:59

Vacancy status: Open

Accepting applications until: 12-Nov-2024 23:59

Location

Gwefan: Jeanette Wallace House
Cyfeiriad: 1 Edridge Road
Tref: Croydon
Cod post: CR0 1FE
Major / Minor Region: London

Contract type & working pattern

Contract: Permanent: n/a
Oriau: Full time - 37.5 hours per week (n/a)

Salary

Cyflog: £59,490 - £66,239 per annum inclusive of HCAS
Cyfnod cyflog: Yearly
Gradd: (Band 8a)

Specialty

Prif leoliad: Digital Services

Dyddiad y cyfweliad: 02/12/2024

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Assist senior managers and key stakeholders in defining and prioritising requests for reports and dashboards
Provide analytical expertise to a Clinical Delivery Service (CDS) including reporting, analysis, insight for development and delivery of CDS plans, triangulation of activity with workforce, finance, performance, and quality information.
Support the delivery of the data strategy and data quality strategy of the services responsible for the Trust
Ensure business requirements / user stories are captured and understood and are aligned with the trust strategy
Utilise a variety of techniques to understand, document and confirm business requirements.
Responsible for the technical definition of all information requests ensuring alignment to national strategies, regulatory requirements and local Trust requirements.
Translate complex aims and needs into clear and manageable plans and determine resource requirements to support product development and maintenance
Ensure that requirements and definitions for reports and dashboards are understood by the Informatics delivery team
Monitor progress of delivery of reports and dashboards and provide regular updates and communication to the requestor.
Ensure confidentiality, integrity and availability of business information throughout the product development processes
Continuously improve approaches to IT requirements gathering, analysis and business modelling, including educating, coaching and developing the skills of colleagues to improve quality of service
Ensure all reports and dashboards are built to an appropriate level of quality and meet assurance criteria
Facilitate, monitor and feedback user acceptance testing of reports and dashboards
Ensure and provide evidence that all outputs and products produced are fully assured and sustainable.
Attend business meetings and provide a high standard of communication to various stakeholder, including Service Directors.
Maintain detailed knowledge of relevant NHS guidance, information strategy, compliance framework and policies.
Assist in identifying any improvements to systems and processes within the SLP.
Effectively communication and build strong relationships to ensure timely delivery.
Demonstrate and evidence quality assurance processes
Any ad hoc duties related to the above, commensurate with the banding of the post and current capacity.

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
Ensuring that all our services and all staff understand and support our commitment
We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

That all applications for this post will need to be made online
That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
That should you not have heard from us within three weeks from the closing date your application has not successful
That priority consideration for applications may be given to at-risk NHS employees
That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’

Person specification

Qualifications

Meini prawf hanfodol

Educated to Degree level or equivalent experience
Evidence of professional/managerial development

Meini prawf dymunol

Higher post-graduate education in a relevant subject
Relevant Professional qualifications

Knowledge / Experience

Meini prawf hanfodol

Relevant experience in supporting users with knowledge of NHS data reporting, data quality, performance management and Service Improvement
Highly developed specialist reporting knowledge underpinned by theory and experience
Understanding of NHS Information Governance and regulatory needs
Experience of solution design & development life cycle involving BI technologies and Frameworks
Experience of managing outputs and doing Quality Assurance when working with external teams and vendors
Advanced use of excel
Knowledge of how to query Power BI data sets, tabular OLAP cubes, and/or SQL data warehouse

Meini prawf dymunol

Knowledge of performance and contract management systems within mental healthcare organisations
Understand quality improvement concepts such as Statistical Process Control
Prince 2, Agile or other Project Management methodologies
Experience of delivering data visualisation programmes.
Use of ITIL in a work environment
Knowledge of mental health services

Skills - Communications

Meini prawf hanfodol

Ability to translate complex technical systems/solutions into language the business can understand
Excellent written, verbal and presentation skills
Ability to specify and document requirements and user need
Excellent written, verbal, and other media communications /Presentation skills
The facilitation of a customer focused culture within a team
Negotiation, influencing and persuading skills

Skills - Analytical + Judgement

Meini prawf hanfodol

A logical & analytical approach to problem solving and detail oriented
Understand and assimilate complex facts or situations, requiring analysis, interpretation, comparison relating to clinical, financial and other complex information
Experience of undertaking demand and capacity modelling and forecast modelling
To analyse and apply user information to problem solving
Decisions on a range of complex/highly complex issues where there may be more than one course of action; interprets national guidance; expert in field

Skills - Planning and Organisation

Meini prawf hanfodol

Evidence of change management practices
Ability to organise and prioritise their workload, and be able to work under pressure
Pro-active and self-motivated in completing work to a high standard in conjunction with other staff
Develops a range of plans/long term strategic plans for the development of analysis and reporting across the Trust
Sharp attention to detail and commitment to high quality outputs.

Skills - Management/Leadership

Meini prawf hanfodol

To manage staff across multiple processes in a matrix management style, and use effective means of training large numbers of staff in new methods in relation to performance / data quality issues
Line management responsibility as required for junior analysts.
Excellent team skills and ability to work with members of own and other teams and departments at all levels of the organisation