Ward Clerk

Trosolwg o'r swydd

The Respiratory Support Unit at the Newcastle Upon Tyne Hospital Trust is looking to recruit a part time Ward Clerk to work predominantly Thursday and Friday each week. The Respiratory Support Unit provides acute respiratory care to a range of patients including respiratory and general medicine. 

A Ward Clerk is often the first person both visitors and patients can encounter therefore we are looking for organised, efficient and progressive individuals who have previous customer care / receptionist experience and are able to demonstrate good communication and interpersonal skills.

The successful post holder will provide and maintain an efficient and effective administration service to the ward team and contribute to the delivery of a consistently high standard of patient care as part of the multidisciplinary team.

• Interview Date: 14 November 2024

• 37 hours 30 minutes/week

• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

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• Will provide a comprehensive clerical service to the Ward Sister/ Charge Nurse and multi-disciplinary team.
• Will need to demonstrate excellent communication skill to facilitate seamless patient flow by liaising with other wards and departments within the Trust; also external bodies such as Ambulance Service and other care providers. 
• Will carry out delegated, repetitive, routine and familiar tasks.
• Will plan and prioritise own and delegated work tasks and activities.
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• May be required to provide training to Ward staff about own role.
• To deal with telephone enquiries from a range of patients, staff, wards and departments ensuring messages are accurately relayed where appropriate.

Gweithio i'n sefydliad

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•         Freeman Hospital

•         Royal Victoria Infirmary (RVI)

•         Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

•         Newcastle Dental Hospital

•         Newcastle Fertility Centre

•         Northern Centre for Cancer Care, North Cumbria

•         Northern Genetics Service

•         Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust