Client Support Officer

Why work for Provide Wellbeing Ltd

Provide Wellbeing Ltd is an organisation that exists to bridge the gap between private healthcare and the NHS.  

At Provide Wellbeing Ltd, we provide both NHS and self-pay healthcare services. Our self-pay route is there to fill a gap where people are unable to access NHS services as they are not eligible, they want to choose to be seen rather than waiting, or they live in areas where certain services aren’t provided by the NHS.

We want all of our customers to be able to say they felt cared for as an individual, and they felt truly listened to and respected.

Provide Wellbeing Ltd are committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

If we require you to hold UK professional clinical registration to undertake your role, Provide Wellbeing Ltd will pay for your registration during the first year of your employment. 

FURTHER INFORMATION:

How will we contact you?

• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account.  Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide Wellbeing, we regret that we will only be able to contact those applicants who are shortlisted for interview.  Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.
• If you wish to contact the HR Services Team, please do this via [email protected]
• If you wish to contact the Recruiting Manager about the vacancy/role or feedback, their details are provided in the advert.

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide Wellbeing Ltd reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

COVID-19 Vaccination

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud 

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability 

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].

Successful Applicant:

You will be required to bring all your documentation to your interview to the recruiting manager and again at your pre-employment appointment to Human Resources Department.

The information that you provide will be treated confidentially.  If you fail to provide all of the information, Provide Wellbeing Ltd may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.