Warehouse Operative

Detailed job description and main responsibilities

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

KEY DUTIES AND RESPONSIBILITIES

Organisational

• Understand the management structure of the department and own role within the structure
• Attendance at local and corporate induction sessions and Organisational mandatory recall training
• Aware of Organisation policies and Departmental policies, including sickness absence reporting, requesting annual leave and health and safety.

Communication

• Communicate any event that may cause a service delivery failure or other issues/problems that may affect the department to line manager in the work area.
• Provide and receive information to and from work colleagues or users of the service, including direction of enquiries to the appropriate member of staff
• Prioritise and plan own workload within a given time period and communicate own work priorities within the team. Demonstrate flexibility in carrying out own work priorities within the team context
• Stock & Service issues reported to line manager in the work area

Technical & Special duties

• Ability to work with handheld scanners to receipt, pick, pack and despatch stock
• Ability to work with computerised warehouse management systems such as SAP etc

Staff Management

• Cooperate with trainers when learning new tasks and contribute to the basic training of others
• Maintain good work relations with all members of staff and promote effective teamwork recognising others skills and priorities.

Risk Management

• Work within the Warehouse & Blackfriars Hub Safety Policies and Code of Practice and maintain Health and Safety Standards in all locations ensuring less experienced staff also conform to the regulations. You must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), to ensure that agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.
• Maintain warehouse equipment in a safe clean working condition
• Maintain warehouse & hub working areas and workbenches ensuring they are clean and tidy
• Maintain awareness of hazards inherent in the warehouse/storage locations & laboratories and use adequate precautions at all times
• Identify problems affecting own area of work and respond in an appropriate time and manner problems referred to line manager where appropriate
• Report to the Health and Safety Officer deficiencies in the warehouse/storage locations & laboratories and/or any incident which involves injury or potential injury to staff and visitors.
• Maintain awareness of the local fire rules in the case of fire or suspected fire and report potential problems to the local Fire Marshall
• Attend Trust training for Health and Safety and Manual Handling

General

The post holder may be required to carry out other duties in line with the grading of the post.  The job description may be subject to change and, if so, this will take place in consultation with the post holder.

Confidentiality

The post holder must maintain the confidentiality of information about patients, staff and any other matters of a confidential nature including but not limited to commercially sensitive information.

Equality & Diversity

Synnovis is committed to achieving equality of opportunity for all staff and for those who access services. You must work in accordance with equal opportunity policies/procedures and promote the equality and diversity agenda of Synnovis.  

Health and Safety

Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), to ensure that agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees.

Smoking Policy

Synnovis is a healthcare organisation, and smoking is actively discouraged and is prohibited in the majority of our locations.  Employees are not permitted to smoke or use e-cigarettes anywhere within any location in which they work or when outside on official business unless designated specifically for smoking or vaping purposes.

Data Protection Act

Employees must not, without prior permission, disclose any information regarding patients or staff.  In circumstances where it is known that a member of staff has communicated such information to an unauthorised person, those staff will be liable to dismissal.  Moreover, the Data Protection Act (2018) also renders an individual liable to prosecution in the event of unauthorised disclosure of information.

PERFORMANCE CRITERIA

The performance of the post holder will be continually assessed for professional competence, and formally reviewed annually at Performance Review. Key elements of this process will be to establish evidence of continuing professional development and competence to practice as a Warehouse Operative & Storekeeper and contribution to the corporate objectives of the Synnovis organisation.