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University College London Hospitals NHS Foundation Trust

About

Contact

Address
Trust Headquarters
250 Euston Road
London
NW1 2PG
Contact Number
0845 1555 000

Find out more

Jobs
Closed
Ref: 309-UCLH-NAT-5501 Vacancy ID: 6753792

Healthcare Assistant - Respond Service

Closed for applications on: 2-Dec-2024 00:02

Closed

Closed for applications on: 2-Dec-2024 00:02

Location

UCLH
235 Euston Road
London
NW1 2BU
London

Contract type & working pattern

Permanent
26 hours per week (2 part-time roles available, 26hpw flexible)

Salary

£29,485 - £31,088 per annum inclusive of HCAS, pro-rata
Yearly

(NHS AfC: Band 3)

Specialty

Community Health Services

Job overview

At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.

2 part-time roles available, 26hpw flexible, negotiable during the interview. 

We have an exciting new opportunity to work in the Respond service, an integrated health service for people of all ages seeking asylum and refugees in London. Respond is a nurse lead, holistic healthcare assessment service that has been and will continue to be delivered in a variety of locations/ sites across London to best reach and meet the needs of this population. 

Respond has developed a comprehensive integrated assessment addressing the physical, mental, dental, sexual, safeguarding, and social needs of people seeking asylum and refugees. This includes medical intervention where indicated, treatment, complex care planning, onward referrals, health education and promotion

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The Respond healthcare assistant role will comprise of the following: 

1.    Supporting the delivery of high quality, holistic, trauma informed, inclusive care to this patient population. 

2.    Supporting the nursing and clinical team in identification and management of the specific health and wellbeing needs of this population. 

3.    Supporting access to mainstream health services through education, health promotion and empowerment of this population.

4.    Demonstrating flexibility and adaptability to meet the changing needs of this population as the service evolves.

The post holder will work alongside the nursing team to deliver care to people seeking asylum and refugees. They will have experience and be competent in venepuncture. The post holder will need to be able to work as part of a team, have good communication skills and be flexible and adaptable to the changing workload of a clinic environment.  

Ideally the post holder will have experience of working with inclusion health groups and working with both adults and children. 

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

The health care assistant works as part of the Respond team under the supervision of the nursing team. This includes participation in patient care as required, contributing to clinic organisation and improvement, supporting the nursing and clinical teams in the provision of a safe and caring environment, and supporting the flow and coordination of patients. 
They will have an awareness of the needs of this population and experience of working with children and young people is desirable.
For the role of healthcare assistant within the Respond service, there are two part time positions available (1.4 WTE, split between 2 posts).

The healthcare assistant is expected to work in UCLH and in the community, across London, as service requirements dictate. The Respond service is operational Monday to Friday during standard working hours (09.00-17.00) with flexibility as required.  

The Respond team is a small multi-disciplinary team that was set up in 2021. This project has progressed and changed rapidly with the changing needs of the service and is currently transitioning into a sustainable service. 

The team strives to provide inclusion health for people seeking asylum and refugees across London. 

This role provides opportunities to evolve and develop the healthcare assistant role in this service.  

Come and be a part of the best NHS trust in England to work for, according to our staff* 

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust 

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.  

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust. 

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. 

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Knowledge and Qualifications

Essential criteria
  • Vocational Level 3 in health or equivalent relevant experience / HSC Diploma level 3 Advanced / Higher apprenticeship

Experience

Essential criteria
  • Experience in carrying out assigned duties/assisting qualified staff after training
  • Working in a team
  • Working in a Health Care or related setting
  • Good standard of written and spoken English

Skills and Abilities

Essential criteria
  • Able to summon help in an emergency and report risk issues to manager
  • Ability to carry out administrative and clerical duties appropriate to the work area
  • Able to reports problems as they arise and solve them where possible
  • Able to alert trained staff of change in patient’s condition
  • Able to provide essential care for patients as directed
  • Able to record routine observations after training
  • Able to use designated medical devices after training
  • Able to carry out clinical procedures as required
  • Able to use a computer and able to input and retrieve data/information safely and correctly (EPIC)

Communication

Essential criteria
  • Demonstrates awareness of the importance of working in a multi-disciplinary team
  • Communicates effectively verbally, in writing and in electronic formats.
  • Communicates with patients and carers in an empathetic manner.
  • Demonstrates understanding of good practice in Customer Care
  • Able to follow instructions and complete assigned tasks
  • Able to support and reassure patients/carers in distress
  • Understands importance of maintaining confidentiality

Personal and People Development

Essential criteria
  • Reflective in practice
  • Able to pass on ideas to manager on service improvement
  • Demonstrates attention to detail, in preparation to carry out tasks
  • Able to maintain resources efficiently and effectively, demonstrates awareness of resource management issues within boundaries of role
  • Understands importance of health promotion
  • Willing to provide support to other clinical areas within the division

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria
  • Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
  • Respects the privacy and dignity of the individual.
  • Understands the implications of Equal Opportunities in practice

Specific Requirements

Essential criteria
  • Ability to work at various locations across London, as service dictates.
  • Phlebotomy and cannulation skills or willingness to undertake training.

Documents

Further details / informal visits contact

Name
Aileen Ni Chaoilt
Job title
Respond Lead Nurse
Email address
[email protected]
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Disability confident employer
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No longer accepting applications

Sorry, this vacancy is no longer accepting applications.

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