Trac proudly powers the recruitment for
Derbyshire Support Facilities Services
About
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 3,800 staff and good financial control, currently operating with a positive financial surplus and was recently rated “Good” by the CQC following their latest inspection in February 2017.
Chesterfield Royal Hospital is a busy and exciting acute Hospital which provides a full range of acute adult services, together with 24 hour accident and emergency care, specialist children’s services and a new state of the art cancer care centre. Uniquely Chesterfield Royal has a primary care division where we provide GP services to more than 30,000 patients in 5 locations across Chesterfield and North East Derbyshire.
We have a huge variety of patients, with their own unique needs. We are PROUD of the great CARE we give our patients and their families; if you are looking for an NHS Trust that is small enough to CARE and large enough to be exciting Chesterfield Royal Hospital is the place for you.
We are committed to working with our partners in health and social care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Follow us on Facebook and on Twitter: @hrcrhft @WellbeingCRH @royalhospital
Assistant Director – Service Delivery (EMAP DDC Programme)
Accepting applications until: 13-Nov-2024 08:00
Vacancy status: Open
Accepting applications until: 13-Nov-2024 08:00
Key details
Location
- Gwefan
- DSFS Holmewood Offices
- Cyfeiriad
- Enterprise Drive, Holmewood
- Tref
- Chesterfield
- Cod post
- S42 5UZ
- Major / Minor Region
- Derbyshire
Contract type & working pattern
- Contract
- Fixed term: 24 months (Full time)
- Oriau
- Full time - 37.5 hours per week
Salary
- Cyflog
- £78,000 - £98,000 Subject to Job Evaluation outcome - pro rata per annum
- Cyfnod cyflog
- Yearly
- Gradd
- (DSFS Grade G)
Specialty
- Prif leoliad
- Service Management
Trosolwg o'r swydd
The East Midlands Acute Providers Digital Design Collaborative (EMAP DDC)
The Digital Design Collaborative (DDC) is a group of NHS Acute Trusts in the East Midlands Region of England who have come together to strategically plan and collaborate on their collective digital transformation journey, with the ambition to strategically operate as one health care system.
The DDC vision is We will have the best EPR in the NHS for the benefit of our patients, staff and population. This will be achieved by:
- Prioritising safety in our journey to improving patient care ensuring highest standards of safety and wellbeing
- Adding value to the working lives of our staff and empowering them to deliver exceptional patient outcomes with ease and confidence
- Contribute to the creation of a healthcare landscape where excellence is the norm, innovation is embraced, and the benefits of the collaboration are fully realised
The DDC member organisations have embarked on a digital excellence journey to implement a nationally leading Electronic Patient Record (EPR) system that will transform the quality of care for their patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
DSFS is proud to be supporting the EMAP DDC in the delivery of its vision.
Advert
The Assistant Director of Service Delivery (EMAP DDC) will support the strategic and operational leadership of the EMAP DDC team, ensuring that high-quality services are consistently provided to meet and exceed client expectations. The role is integral to optimising processes, ensuring client satisfaction, and enhancing the efficiency and effectiveness of service delivery within the EMAP DDC organisations.
As the Assistant Director, you will oversee daily operations, manage service delivery teams, and collaborate closely with internal and external stakeholders to drive operational excellence. You will also play a pivotal role in implementing continuous improvement initiatives, driving key performance indicators (KPIs), and supporting organisational growth and transformation efforts.
Gweithio i'n sefydliad
Derbyshire Support and Facilities Services (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff in Facilities, Estates, Procurement, ICT, Patient Records, Switchboard, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive workforce by valuing and welcoming everyone’s abilities, uniqueness and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Person specification
Qualifications and Training
Meini prawf hanfodol
- Educated to master’s degree level in a relevant subject or equivalent level of experience working at a similar level in a specialist area.
- On-going self-led programme of Continuous Professional Development
Meini prawf dymunol
- Knowledge of service delivery and process improvement frameworks (e.g., Lean, Six Sigma).
- Managing Successful Programmes (MSP) Practitioner
- ITIL Practitioner
Experience
Meini prawf hanfodol
- Extensive experience (5+ years) in a senior service delivery or operations management role within a fast-paced, customer-focused environment.
- Proven track record of managing teams and implementing service delivery improvements that enhance efficiency, quality, and customer satisfaction.
- Proven and significant leadership experience.
- Significant management experience at senior level in a service delivery industry.
- Demonstrated ability to manage budgets and resources effectively, aligning operations with strategic business goals.
- Experience of identifying and delivering cost improvement plans / efficiency savings programmes.
- Experience of producing business cases for decision making.
- Experience of leading change and improvements in a changing environment.
Meini prawf dymunol
- Demonstrable responsibility for overseeing and delivering an enterprise level change and improvement Programme.
- Commercial expertise.
Skills & Knowledge
Meini prawf hanfodol
- Strong leadership abilities with experience in team management, coaching, and motivating teams to achieve performance targets.
- Ability to translate strategic goals into operational plans, aligning resources and processes to achieve objectives.
- Proactive approach to identifying and resolving operational challenges with innovative, sustainable solutions.
- Excellent analytical and data interpretation skills, with experience in tracking KPIs and using insights to drive operational improvements.
- Strong commitment to customer satisfaction, with the ability to understand and respond to client needs effectively.
- Experience of motivating and inspiring staff to work together to achieve a common objective.
- Ability to delegate effectively.
- Ability to work effectively between strategic and operational activities where required.
Meini prawf dymunol
- Practical experience of working with and at a board level in an assurance role.
- Detailed understanding of programme management methodologies.
Personal Attributes and Other Requirements Specific to the Role
Meini prawf hanfodol
- Excellent written and verbal communication skills, with the ability to influence and collaborate across various levels of the organisation.
- Dynamic personality and the ability to build trusted stakeholder relationships and wider support networks.
- Team player.
- Professional work approach.
- Car Owner with the ability to travel to DDC member sites across the EMAP network.
Further details / informal visits contact
- Enw
- Ian Hazel
- Teitl y swydd
- Director of ICT & Infrastructure
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01246 513360
Start your application
You must sign in to a Trac account before you can apply for this job.
Sign in
Create an account
Create your account and apply for your new job!