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Derbyshire Support Facilities Services

About

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 3,800 staff and good financial control, currently operating with a positive financial surplus and was recently rated “Good” by the CQC following their latest inspection in February 2017.

Chesterfield Royal Hospital is a busy and exciting acute Hospital which provides a full range of acute adult services, together with 24 hour accident and emergency care, specialist children’s services and a new state of the art cancer care centre. Uniquely Chesterfield Royal has a primary care division where we provide GP services to more than 30,000 patients in 5 locations across Chesterfield and North East Derbyshire.

We have a huge variety of patients, with their own unique needs. We are PROUD of the great CARE we give our patients and their families; if you are looking for an NHS Trust that is small enough to CARE and large enough to be exciting Chesterfield Royal Hospital is the place for you.

We are committed to working with our partners in health and social care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Contact

Address: Chesterfield Royal Hospital; Calow; Chesterfield; Derbyshire; S44 5BL
Contact Number: 01246 513143

Find out more

Jobs Website

Closed

Ref: 166-DSFS-6759084 Vacancy ID: 6759084

Assistant Director – Service Delivery (EMAP DDC Programme)

Closed for applications on: 13-Nov-2024 08:00

Vacancy status: Closed

Closed for applications on: 13-Nov-2024 08:00

Location

Site: DSFS Holmewood Offices
Address: Enterprise Drive, Holmewood
Town: Chesterfield
Postcode: S42 5UZ
Major / Minor Region: Derbyshire

Contract type & working pattern

Contract: Fixed term: 24 months (Full time)
Hours: Full time - 37.5 hours per week

Salary

Salary: £78,000 - £98,000 Subject to Job Evaluation outcome - pro rata per annum
Salary period: Yearly
Grade: (DSFS Grade G)

Specialty

Main area: Service Management

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

COVID19 Vaccination

Derbyshire Support and Facilities Services (‘DSFS’) is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 / [email protected] and we will be happy to provide assistance.

Follow us on Facebook and on Twitter: @hrcrhft @WellbeingCRH @royalhospital

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Person specification

Qualifications and Training

Essential criteria

Educated to master’s degree level in a relevant subject or equivalent level of experience working at a similar level in a specialist area.
On-going self-led programme of Continuous Professional Development

Desirable criteria

Knowledge of service delivery and process improvement frameworks (e.g., Lean, Six Sigma).
Managing Successful Programmes (MSP) Practitioner
ITIL Practitioner

Experience

Essential criteria

Extensive experience (5+ years) in a senior service delivery or operations management role within a fast-paced, customer-focused environment.
Proven track record of managing teams and implementing service delivery improvements that enhance efficiency, quality, and customer satisfaction.
Proven and significant leadership experience.
Significant management experience at senior level in a service delivery industry.
Demonstrated ability to manage budgets and resources effectively, aligning operations with strategic business goals.
Experience of identifying and delivering cost improvement plans / efficiency savings programmes.
Experience of producing business cases for decision making.
Experience of leading change and improvements in a changing environment.

Desirable criteria

Demonstrable responsibility for overseeing and delivering an enterprise level change and improvement Programme.
Commercial expertise.

Skills & Knowledge

Essential criteria

Strong leadership abilities with experience in team management, coaching, and motivating teams to achieve performance targets.
Ability to translate strategic goals into operational plans, aligning resources and processes to achieve objectives.
Proactive approach to identifying and resolving operational challenges with innovative, sustainable solutions.
Excellent analytical and data interpretation skills, with experience in tracking KPIs and using insights to drive operational improvements.
Strong commitment to customer satisfaction, with the ability to understand and respond to client needs effectively.
Experience of motivating and inspiring staff to work together to achieve a common objective.
Ability to delegate effectively.
Ability to work effectively between strategic and operational activities where required.

Desirable criteria

Practical experience of working with and at a board level in an assurance role.
Detailed understanding of programme management methodologies.

Personal Attributes and Other Requirements Specific to the Role

Essential criteria

Excellent written and verbal communication skills, with the ability to influence and collaborate across various levels of the organisation.
Dynamic personality and the ability to build trusted stakeholder relationships and wider support networks.
Team player.
Professional work approach.
Car Owner with the ability to travel to DDC member sites across the EMAP network.