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University College London Hospitals NHS Foundation Trust

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Contact

Address
Trust Headquarters
250 Euston Road
London
NW1 2PG
Contact Number
0845 1555 000

Find out more

Jobs
Closed
Ref: 309-UCLH-5374 Vacancy ID: 6762157

Social Work Assistant

Closed for applications on: 8-Nov-2024 00:01

Closed

Closed for applications on: 8-Nov-2024 00:01

Location

National Hospital for Neurology & Neurosurgery, UCLH
Queen Square
London
WC1N 3BG
London

Contract type & working pattern

Permanent
Full time - 37.5 hours per week

Salary

£29,485 - £31,088 per annum inclusive of HCAS
Yearly

(NHS AfC: Band 3)

Specialty

Rehabilitation

The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.

Job overview

Social Work Assistant  – Neuro Rehabilitation Unit (NRU)

National Hospital for Neurology and Neurosurgery (NHNN), University College London Hospitals NHS Foundation Trust. 

The National Hospital for Neurology and Neurosurgery (NHNN) is a world-renowned teaching hospital in central London, offering cutting-edge diagnosis, treatment, and care for patients with a wide variety of complex neurological conditions. As part of the prestigious University College London Hospitals NHS Foundation Trust, NHNN provides exceptional care and specialist services for patients from across the UK.

 

We are seeking an enthusiastic and dedicated Social Work Assistant, contributing to the Social Work service on the Neuro Rehabilitation Unit (NRU). The NRU is a specialist Level 1 rehabilitation unit, providing comprehensive care and neurological rehabilitation for patients with conditions such as stroke, acquired brain injuries, long-term neurological conditions, and spinal injuries. 

As a key member of the multidisciplinary team, the successful candidate will work closely with the Senior Social Work Practitioner. This role is integral to supporting patients, families, and the wider care team in navigating social care needs within a high-intensity rehab setting. This post is funded by University College London Hospitals NHS Foundation Trust.

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The Social Work Assistant will play a vital role in supporting the social work service, patients, and their families within the Neuro Rehabilitation Unit. Under the guidance of the Senior Social Work Practitioner, the assistant will be actively involved throughout the patient journey, contributing to the admission, assessment, care planning, and discharge processes. This role also requires hands-on assistance with administrative tasks, such as helping patients' complete welfare benefit applications, making necessary telephone calls on their behalf, and occasionally accompanying them to external appointments.
 
In addition to direct patient support, the Social Work Assistant will liaise with various external agencies, ensuring seamless communication while maintaining strict patient confidentiality at all times. The role will also involve data entry into electronic patient systems and participation in unit-wide projects, contributing to the continuous improvement of services.
 
UCLH is committed to the ongoing development of its staff, offering regular supervision and training opportunities. The successful candidate will be encouraged to take an active role in identifying their own learning and development needs, ensuring they are well-supported in their professional growth.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

 We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

Come and be a part of the best NHS trust in England to work for, according to our staff* 

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust 

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.  

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust. 

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. 

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Knowledge and Qualifications

Essential criteria
  • Educational level to GCSE Level or equivalent (including English)
Desirable criteria
  • NVQ Level 3 Health and Social Care (Adults)/CAB Training or Equivalent

Experience

Desirable criteria
  • Working with people who have been affected by disability or serious illness
  • Knowledge of consequence of neuro-disability
  • Working in a health or social care settling

Skills and Abilities

Essential criteria
  • Ability to demonstrate have worked effectively in a team environment
  • Demonstrate ability to work to an agreed plan with responsible senior social work practitioner
  • Ability to use a computer including word processing, email and electronic patient database
  • Basic awareness and application of employment/housing/immigration issues and relevant health and social care legislation.
  • Basic knowledge and application or welfare rights
Desirable criteria
  • Demonstrate an ability to manage a caseload effectively
  • Ability to main accurate and up to date documentation with regards to confidentially

Values

Essential criteria
  • Demonstrate ability to meet Trust Values of safety, kindness, teamwork and improving

Communication

Essential criteria
  • Ability to undertake assessments of need
  • Ability to provide and exchange information with patients, relative and carers requiring tact, reassurance and persuasion skills
  • Demonstrate ability to work with people in emotionally distressing situations

Personal and People Development

Essential criteria
  • Ability to develop within the role

Responsibilities towards promoting Equality Diversity and Inclusion

Essential criteria
  • All posts to include Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties (line managers to elaborate depending on the level of the post and to assess this essential criterion at interview)

Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by:

Essential criteria
  • Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.
  • Completing all required training and education (both via e-learning and face to face) on infection prevention and control.
  • Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal
  • Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.

Documents

Further details / informal visits contact

Name
Lisa Klautke
Job title
Senior Social worker
Email address
[email protected]
Additional information

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted
accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425

London Healthy workplace
No smoking policy
London Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage Foundation
Positive about disabled people
Disability confident employer
Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

No longer accepting applications

Sorry, this vacancy is no longer accepting applications.

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