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The Hillingdon Hospitals NHS Foundation Trust
About
"Compassionate Care, Safety and Quality at the heart of everything we do"
We provide acute and specialist services from Hillingdon Hospital and Mount Vernon Hospital. Our services include; accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. Our modern treatment centre at Mount Vernon offers routine inpatient services, diagnostics and outpatient clinics.
Our vision is: To put compassionate care, safety and quality at the heart of everything we do. We are clear that this can only be achieved by our staff, our most valuable asset. We are committed to making improvements which we will deliver through living our core values: Communication, Attitude, Responsibility, Equity and Safety - CARES. More information about our vision and values and how we build theses into our recruitment process can be found at https://www.thh.nhs.uk/about/values.php
We aim to continually improve our facilities and services and some recent improvements include: a new acute medical unit and endoscopy suite, a new specialist neuro-rehab unit, a refurbishment of our maternity unit, a new Macmillan cancer information centre as well as an award winning dementia-friendly ward for elderly people with complex health conditions.
Working with us
Our team at Hillingdon is made up of over 3000 dedicated and passionate staff who work together to deliver high levels of patient care. Our team includes medical staff, other health professionals, clinical support, corporate staff, facilities staff and volunteers to name but a few.
We value our staff and wherever possible offer flexible hours and a full range of benefits including on-site nursery facilities, child care vouchers, a cycle to work scheme, on-site restaurant with 20% discount for staff, health, fitness and shopping discounts as well as a wide range of training and career development opportunities. We are proud to say that our CQC inspection reflected the values of our caring staff and our staff survey results show that our staff look forward to coming to work here
The Hillingdon Hospitals NHS Foundation Trust is very proud of its diverse workforce: our differences is what makes our Trust unique. We are an employer of equal opportunities.
As part of our values, we are committed to improve our way of working to be more inclusive and equal. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Therefore, we welcome applicants from diverse backgrounds, so as to build an organisation that represents a variety of cultures, skills and traits ’
Patient flow coordinator
Accepting applications until: 22-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 22-Nov-2024 23:59
Key details
Location
- Site
- Hillingdon Hospital
- Town
- Hillingdon
- Postcode
- UB8 3NN
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (37.5)
Salary
- Salary
- £31,081 - £33,665 per annum including HCAA
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Discharge Team
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The Trust only accepts applications made through this site, please register when you click APPLY at the end of this advertisement. The Trust is able to offer hospital accommodation, pension scheme, on-site nursery (through third party provider), together with salary sacrifice schemes (including child care vouchers, ride to work) and a range of national and local staff discounts (subject to availability).
HSJ Best Places to Work 2015 Top 100
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Job overview
The Patient Flow Coordinator is a key part of the Integrated Discharge Team (IDT) working in a patient facing, ward based role.
They will work under the direction of the senior members of the IDT and in conjunction with the ward multi-disciplinary teams (MDT).
They will assist with planning and implementing patient discharge; as well as aiding general flow of patients through the hospital.
Please note that this vacancy may close early due to the amount of application the vacancy receive.
Advert
An exciting opportunity has arisen for Patient Flow Coordinator in the integrated discharge team working across both sites of Mount Vernon and Hillingdon Hospital.
This role will require a dynamic approach to discharge planning and processes that will ultimately improve the length of stay to the patient and will support safe and time discharges.
Are you a naturally caring person who loves to make a difference to others no matter how small that difference might be? Do you like getting things done? Are you known for being hard-working and reliable?
We want our patients to receive the best possible care from people for whom nothing is too much trouble. So if you recognise yourself in the description above and it excites you to think you could be one of our team caring for our patients on a daily basis, we would love to hear from you.
You will be a compassionate, enthusiastic and confident individual, who is able to provide (following training) the highest standard of patient care, under supervision. You will need to be able to prioritise work under pressure and have excellent communication skills; both written and verbal. You will need to be reliable, hardworking and trustworthy.
In return you will gain excellent clinical experience, education and development opportunities.
Working for our organisation
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,
community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals
provide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
- GCSE
- Good spoken english
Skills and abilities
Essential criteria
- Experience of using a PC
- Experience at problem solving
Disposition
Essential criteria
- Diplomatic, calm, flexible and possitive attitude
Further details / informal visits contact
- Name
- Jamie Morgan
- Job title
- Integrated discharge team manager
- Email address
- [email protected]
- Additional information
For further information please contact Jamie Morgan, Integrated Discharge Manager on 07775008884 [email protected]
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