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University Hospital Southampton NHS Foundation Trust
About
For your NHS career, think UHS
As one of one of England's largest acute teaching trusts, University Hospital Southampton NHS Foundation Trust (UHS) can help you to achieve your career aspirations, whatever your discipline.
We're one of only a few trusts in the UK that have the ability to care for people before their birth through to the end of life, providing almost every specialism they could need along the way, 24/7. We employ more than 11,500 staff delivering services to over 1.9 million people within our specialist care groups, children’s hospital, and major trauma centre.
Because UHS is essentially a micro city, we can offer almost every job imaginable. Some require a medical background, such as nurses, allied health professionals (AHPs) and healthcare scientists, but there are also plumbers, electricians, porters, secretaries and catering experts, as well as finance, communications, HR and informatics specialists.
Whatever role you're interested in, we can offer fantastic training and development giving you the best possible opportunities to achieve the career you want.
Our values guide the work we do every day, they are:
Patients first
Patients and families will be at the heart of what we do and their experience within the hospital, and their perception of the Trust will be our measure of success.
Working together
Our clinical teams will provide services to patients and are crucial to our success. We have launched a leadership strategy that ensures our clinical management teams are engaged in the day-to-day management and governance of the Trust.
Always improving
Our reputation is research and development and our approach to education and training will continue to incorporate new ideas, technologies greater efficiencies in the service we provide.
Our careers website
If you'd like to find out more about UHS, the benefits we offer our employees, or if you are thinking of moving to the Hampshire area and would like some guidance, head to
https://careers.uhs.nhs.uk/Why-UHS/About-the-Trust/COVID-19-UPDATE.aspx
for more information.
Delivery Service Analyst - Business Analysis
Accepting applications until: 14-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 14-Nov-2024 23:59
Key details
Location
- Site
- University Hospital Southampton
- Address
- Tremona Road
- Town
- Southampton
- Postcode
- SO16 6YD
- Major / Minor Region
- Hampshire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (N/A)
Salary
- Salary
- £37,338 - £44,962 £37338 to £44962
- Salary period
- Yearly
- Grade
- (6)
Specialty
- Main area
- Informatics
- Interview date
- 25/11/2024
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Advert
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Working for our organisation
We’re thrilled to have an exciting opportunity to join the dynamic, supportive and friendly UHS Digital team as a Delivery Services Analyst specialising in Business Analysis. In this key role, you'll help shape the future of digital services within our Trust.
As part of our Digital Project Management Office (DPMO), you will plan and support the delivery of digital projects, collaborating with clinical, administrative, and technical teams to clearly define user needs and ensure our digital solutions meet these requirements. You’ll oversee business analysis efforts across the DPMO, upholding and enhancing our high standards and processes.
We’re seeking a proactive, detail-oriented professional with strong analytical skills to bridge the gap between technical and non-technical stakeholders. If you excel at defining user requirements, developing business processes, coordinating user acceptance testing, and are passionate about driving and advancing digital transformation, we’d love to hear from you!
Detailed job description and main responsibilities
The role holder will support the delivery of new digital services across UHS and will be responsible for:
• Business Modelling- Develop models of current (“as is”) and future (“to be”) processes across the hospital to support development of digital services. Analysing and formalising the business requirements in sufficient detail so that digital teams have a full understanding of the scope of requirements, enabling system design to be undertaken.
• User needs- Working across different departments within the hospital (clinical, administrative, technical and patients) to identify and develop user needs for digital services. Ensure that user needs shape the scope of digital projects at the feasibility / business case stage. These user needs will be in the form of user stories, functional and non-functional requirements feeding both internal development projects (user stories) and external system procurement projects (user / system requirements).
• Business process testing - Develop user acceptance testing cases to validate proposed digital solutions against future business processes and user needs. Coordinate cross functional user groups to support this user acceptance testing
For additional information, please refer to the job description and person specification.
Skills and Competencies
Essential criteria
• Experience in service improvement in healthcare
• Understanding of digital system testing and user validation testing (approach to testing, test scripts and documentation)
• Change management; helping staff transition from paper based to digital processes
• User Centred Design for developing new services
Person specification
Qualifications, knowledge, and experience
Essential criteria
- Degree or post-graduate degree, or equivalent work experience relevant to the post
- Evidence of further professional development
- Knowledge and experience of “discovery” phase for digital projects
- Knowledge and experience of business analysis techniques
- Mapping, development and recording of complex business processes
- Development of written digital / IT system specifications, including data structures and workflows
- Development of user stories to support Agile software development
- Developing and communicating new standards / working practices
Desirable criteria
- A credible knowledge of acute hospital processes, pathways, reporting and organisational structures
- Formal or informal business analysis (ISEB, CBAP or BCS) or project management (PRINCE2, AgilePM etc) training
- Experience of working to different project management approaches (PRINCE2, Agile, Scrum, MSP)
- Understanding of digital systems within an acute hospital context (Client server applications, relational databases, digital hardware in a clinical setting)
- Experience in service improvement in healthcare
- User Centred Design for developing new services
- Proficient at MS Visio, Jira suite and Verto
Further details / informal visits contact
- Name
- Karen Hunter
- Job title
- Lead Delivery Service Analyst
- Email address
- [email protected]
- Additional information
Additional Contact:
Helen Harrison, Lead Digital Project Manager, [email protected]
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