Directory of Services (DoS) Coordinator

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JOB SUMMARY AND KEY RESPONSIBILITIES 

• Providing high quality coordination work to ensure actions of the team are completed and delivered against demanding deadlines and timescales;
• The post holder is a key member of the team whose overarching focus is on transformational delivery, they will enable, promote and support team to deliver;
• The post holder will support the day-to-day operational and strategic system management of the Derbyshire Directory of Services (DoS), ensuring that robust governance arrangements are in place;
• Supporting the operational management of the Derbyshire DoS working with the DoS Lead to ensure it is maintained and updated to accurately reflect commissioned services across Derbyshire;
• Working to the governance processes across Derbyshire and providing a point of contact for over border Commissioners and Provider;
• Working with and representing the DoS on workstreams.  Liaising with workstreams to provide high quality support, and ensuring all processes are in place and widely communicated;
• Communicating information by providing reports from the DoS to support commissioning intelligence on the appropriate use of services;
• Working with the DOS Lead to further develop the DoS to cover a wider range of services, including other Health and Social Care Services provided by partner organisations e.g., Third Sector, Local Authority that are integrated with NHS Pathway developments and local referral protocols to enable direct referrals from the 111 Service;
• A point of contact to ensure that key stakeholders are informed of the key developments of the DoS and strategic system changes;
• Informing Commissioning Leads of the developments of the DoS and any key strategic system changes;
• Undertaking other appropriate delegated duties as required;
• Working with Clinicians and Service Leads to maintain existing and create new service profiles to reflect new versions within DoS and NHS Pathways;
• Undertaking service profile updates with provider and/or commissioner requests for change;
• Participating and supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department;
• Represent Derbyshire on DoS User Groups and ensure that the local perspective is fully represented;
• Liaising with relevant Teams so that service changes being undertaken is not in isolation to 111/999 and considered early on and included in the DoS from the outset;
• Supporting the DoS Lead to continually promote the importance of DoS with other Teams within the ICB, in order to ensure that DoS can be planned in as part of any developments at an early stage;
• The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by the DoS Lead;
• The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.