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University Hospitals Plymouth NHS Trust
About
Welcome to University Hospitals Plymouth NHS Trust
We are rated Outstanding for Caring… and that includes caring for our staff.
When you join our #1BigTeam of more than 10,000 staff and volunteers we are committed to helping you develop your career and enjoy a great life.
At University Hospitals Plymouth NHS Trust (UHP) we are the region’s Major Trauma Centre and we are responsible for providing care across the widest of spectrums: from within people’s homes and working with our voluntary sector partners in local communities, to offering the most specialist hospital care available in our regional centre: for example immunology, cardiothoracic surgery and kidney and bone marrow transplants. We care for 475,000 in our secondary care catchment population, with a wider peninsula population of almost 2,000,000 people who can access our specialist services.
Delivering our services through a number of key sites across Plymouth and the surrounding area:
- Mount Gould Hospital - We have 30 beds for general rehabilitation plus 15 beds for stroke rehabilitation patients and a discharge assessment unit with 10 beds available and a further 30 to follow.
- South Hams Community Hospital - We have 15 beds here and began managing the site in 2021.
- Tavistock Hospital - We have 13 beds here and began managing the site in 2021.
Urgent Treatment Centre and Minor Injuries Unites
We run an Urgent Treatment Centre at the Cumberland Centre in Devonport, central Plymouth and minor injury units in Tavistock and Kingsbridge. - Child Development Centre - Developmental services for young children are provided at the Child Development Centre, Scott Business Park.
- The Plymouth Dialysis Unit - Patients needing treatment for renal failure are cared for in state-of-the-art, purpose-built facilities in Estover.
- Radiology Academy - The Plymouth Radiology Academy is the only purpose-built Radiology Academy in the world and provides an inspirational environment in which to learn radiology.
We are a teaching hospital in partnership with the University of Plymouth and working with Plymouth Marjon University. As host to the Joint Hospital Group South West (JHG(SW)) in a city with a strong military tradition, we have a tri-service staff of nearly 200 military doctors, nurses and allied health professionals who are fully integrated within our facilities.
We know the importance of civility and saying thank you and actively encourage patients, their families and our colleagues, to send thank you messages through a number of channels. By capturing episodes of excellence we can learn from these events, improve practice and safety and spread the good practice throughout the Trust. Last year over 1,800 nominations were received.
UHP were chosen as one of seven Trusts to take part in the national NHS Improvement Programme, to create a culture of continuous improvement by empowering staff to develop their own ideas for improvement and lead their own projects.
Follow us online:
LinkedIn: https://uk.linkedin.com/company/university-hospitals-plymouth-nhs-trust
Facebook: https://www.facebook.com/UniversityHospitalsPlymouthNHSTrust
Youtube: https://www.youtube.com/uhpnhs
Twitter:
@UHP_nhs
@DerrifordNurses
@Derrifordjobs
@uhpmedicalhr
@uhp_apprentices
Nursing and general recruitment
https://plymouthhospitals.pagetiger.com/dbgwlbv/1
Medical recruitment
Therapies Service Improvement and Governance Manager
Closed for applications on: 27-Dec-2024 00:00
Vacancy status: Closed
Closed for applications on: 27-Dec-2024 00:00
Key details
Location
- Site
- Therapies Service Line, Derriford Hospital
- Address
- Derriford Road
- Town
- PLYMOUTH
- Postcode
- PL6 8DH
- Major / Minor Region
- Devon
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 8a)
Specialty
- Main area
- Therapies
Job overview
This is an exciting opportunity for an enthusiastic, capable and motivated individual to join the Therapies management team as Therapies Service Improvement and Governance lead for the service line.
The role is interesting and demanding, and will require someone who is flexible, able to work well within a busy environment, and can demonstrate their ability to prioritise and organise their workload.
The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills
Advert
As a key member of the Therapies Service Line Management Team, the post holder will work under the professional direction of the Therapies Service Line Cluster Manager. The Clinical Therapies Governance & Improvement Lead will provide expert advice to staff across all departments within the Therapy service line on incident and risk management, and all aspects of the quality governance agenda.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
The post holder will work with the Service Line management team to deliver the quality governance, risk management and infection prevention and control agenda.
In collaboration with the service line clinical and management teams, the post holder will initiate and lead on service line wide quality improvement projects, ensuring that key objectives are met and the learning shared.
They will work in collaboration with the Care Group Clinical Quality Standards & Nursing Lead to share best practice and learning.
The post will ensure robust Clinical Governance processes are in place and maintained.
The post holder would be responsible for providing specialist advice to the service line on the implementation of policies and procedures that enable the service line to strategically develop its Governance management.
They will support the co-ordination of the official responses to patient complaints and PALS queries, identifying trends and themes from data available with the service line to the plan and support essential improvement projects.
The Service Line undertake improvement projects aimed at improving the safety, efficiency, utilisation and experience within all Therapy Departments for both patients and staff. This post will provide leadership and oversight for these projects and integrate and coordinate service improvement activities to reassure the Service Line Cluster Manager (SLCM) and Deputy (SLCM), Professional leads for each Dept, and Care Group management team about the progress, opportunity, and value of each.
The post holder will be the service improvement specialist within the service line and will be expected to provide concise and timely updates for stakeholders internal and external to the service line and be comfortable relaying highly complex information to a senior level within the Trust.
Applicant requirements
Person specification
Qualifications
Essential criteria
- • Educated to master’s Level or demonstrable equivalent experience
- • Demonstrable Service Improvement experience
Desirable criteria
- • Any recognised Patient safety qualification
- • Any recognised Project or Programme Management qualification (e.g. Prince 2, MSP) at either Foundation or Practitioner level
- • Any recognised improvement qualification such as Lean Six Sigma Yellow Belt, Green Belt or Black Belt OR Institute of Health Improvement delivered courses
Knowledge and Experience
Essential criteria
- • Demonstrable understanding of the PSIRF approach to managing incidents.
- • Demonstrable experience of leading on service improvement projects.
- • Proven evidence of achieving effective outcomes from improvement interventions.
- • Demonstrable experience of coaching or mentoring team members or wider colleagues
Desirable criteria
- • Understanding of the Therapies Service Lines core business needs
- • Demonstrable experience of influencing Senior Managers or stakeholders to make changes to immediate or wider organisational area.
Aptitude and abilities
Essential criteria
- • Excellent analytical and reasoning skills
- • Excellent verbal and written communication skills
- • Ability to motivate staff effectively conveying new ideas generating enthusiasm for involvement and participation
- • Ability to prioritise and to deliver to short deadlines
ATTITUDE / MOTIVATION
Essential criteria
- • Personal credibility, with the ability to quickly gain the confidence of others
- • Able to work in a busy environment and to tight deadlines
- • Self-motivated
Further details / informal visits contact
- Name
- Donna Pike
- Job title
- Therapies Service Line Cluster Manager
- Email address
- [email protected]
- Telephone number
- 01752 432230
- Additional information
Donna Pike, telephone 01752 432230, email [email protected]
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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