Trac proudly powers the recruitment for
East of England Ambulance Service Trust
About
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
Rated outstanding for caring by the Care Quality Commission (CQC), The East of England Ambulance Trust covers six counties - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk. We cover 7,500 square miles and serve a population in excess of 5.8 million people. With such a diverse geographical area, we cover busy cities, rural locations and seaside resorts and our services are tailored to meet the needs of each community’s differing medical and environmental needs.
We offer a great working environment and a comprehensive employment package – which ranges from professional support to benefits for you and your family.
In return for your skill, commitment and energy, we offer a full induction programme, continuing professional development, and the opportunity to work with a highly dedicated team across the east of England.
You will also have the chance to shape the service: our frontline clinicians and other colleagues have unique insights about how we can improve the quality of our care and our working environment.
We’ll support you if you want to be involved in research aimed at improving patient care and safety.
You will also have the chance to help us develop new referral pathways or to work in new roles or for other NHS organisations. We work closely with our commissioners to ensure that innovative ideas developed by Trust staff are tested out.
All this is underpinned by a dedicated quality improvement team to coordinate our efforts to support our frontline staff.
#WeAreEEAST
Contact
If you are unable to find the information you require via our website, please call the recruitment team on 01234 243 200 or email [email protected]Scheduling Coordinator
Closed for applications on: 22-Nov-2024 00:00
Vacancy status: Closed
Closed for applications on: 22-Nov-2024 00:00
Key details
Location
- Site
- Agile Working
- Address
- East Of England Ambulance Service NHS Trust
- Town
- Regional
- Postcode
- SG8 6EN
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Fixed term: 6 months (Hours of operation is between 0600 and 2200, and successful post holders appointed will agile, evening and weekend working on a shift rota 6 months FTC or secondment for internal app)
- Hours
- Full time
- Home or remote working
Salary
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Administrative services
EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
- Great employee benefits: https://www.eastamb.nhs.uk/join-the-team/working-for-us/employee-benefits
- Our equality networks: https://www.eastamb.nhs.uk/about-us/equality-diversity-and-inclusion/our-equality-networks
- Our vision & values: https://www.eastamb.nhs.uk/about-us/our-vision-and-value
Before you apply, please visit our how to apply page for full guidance: https://www.eastamb.nhs.uk/join-the-team/working-for-us/how-to-apply
#Careerforlife
Job overview
Looking for your next role? Why not take a look at our exciting Scheduling Coordinator role?
Come join our fantastic and dynamic new centralised scheduling team within the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!
The post holder will be responsible for the daily running of the scheduling function and supporting staff with resource planning as well as supporting with the workforce planning process.
Please note that the Scheduling department’s hours of operation is between 0600 and 2200, and successful post holders appointed will be required to work REMOTELY and undertake evening and WEEKEND working on a shift rota. Unsocial hours payment, where applicable, will be made in line with Agenda for Change, section 2 – use this link for more information on unsocial hours payments: Unsocial hours payments | NHS Employers
Advert
The post holder will be responsible for the smooth day to day running of the Scheduling function, ensuring the most cost effective and efficient use of resource supply to meet demand. Use and maintain the workforce management system to enable the department to meet its goals and objectives. Provide data entry, telephone and email support, guidance, assistance and support to managers and staff in matters relating to resource planning.The post holder will ensure the service has the right staff, both internal and external, with the right skills in the right place to meet patient demand and deliver Key Performance Indicators (KPIs) at all times. They will need to support the workforce planning process effectively.
Deal promptly, efficiently,and professionally with calls and emails from staff dealing with queries, absence, annual leave, relief shifts etc and deal with these proactively to meet KPIs and provide a good service. Respond to ad hoc enquiries from all levels of staff.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
- NVQ level 3 or equivalent experience
- European Computer Driving Licence or demonstrable working knowledge of using the full range of Microsoft Office applications
Knowledge & Experience
Essential criteria
- Experience using workforce management software or similar
- Experience in using Microsoft Office applications including Excel, Word, Powerpoint and Outlook
- Knowledge of GDPR, Data Protection Acts and Working Time Directive
- Previous experience of applying and adhering to workplace policies, procedures and protocols
- Experience of working in a responsive customer focused, front line service environment
- Good awareness of Equality and Diversity and ability to demonstrate a fair and consistent approach
- Able to produce accurate reports from the rostering software to meet deadlines
Desirable criteria
- GRS experience
- Previous experience of managing rotas and service delivery staff
- Previous NHS experience
Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes
Essential criteria
- Ability to prioritise and manage workload and work to tight deadlines
- Attention to detail and accurate data inputting skills
- Ability to work without supervision within set procedures and protocols
- Ability to effectively communicate complex information to staff at all levels via telephone/e-mail and in person
Desirable criteria
- Work in partnership with internal and external stakeholders
- Ability to analyse and understand information
- Ability to take responsibility/ownership for own work and that of others
- Ability to work in and motivate others in a pressurised environment
- Ability to interpret basic data, highlighting issues and risks
Further details / informal visits contact
- Name
- Mahjabeen Mahmood
- Job title
- Deputy Head of Resource Planning
- Email address
- [email protected]
- Telephone number
- 07702 681 313
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.