Intermediate care enabler

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Job purpose

To be a to part of the intermediate care enablement team by ensuring that the values of the organisation are evident in all interactions with service users and colleagues across health and social care.

To ensure that all activities carried out to contribute to supporting independence and delivering excellent care.

To ensure that service users and their families are fully involved in their care and enablement by engaging with them and responding to their feedback.

Follow enablement care plans to meet goals set out by therapists to encourage independence and minimise on-going care needs.

To work autonomously as well as part of a team in line with MCH policies and procedures.

To promote and provide a high standard of fundamental care to patient’s

Report and record Patient information on clinical notes system as per policy

 

Key tasks

Key tasks include, but are not limited to-

Building professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

Handing over key information and on-going updates about the service(s) provided by intermediate care therapy/enablement team and what service users should expect

Provide and assist with a range of activities such as:

-Personal care (washing and dressing activities)

-Supporting, encouraging and motivating service users to transfer, mobilise and participate in activities of daily living.

-Ensuring service users dietary needs and support

-Prompting and administering medications as per needs

-Timely and accurate completion of records (for example logs of- activity, outcomes, enablement goals, incidents, etc.)

Effective, timely and relevant communication of issues and exceptions

Travelling efficiently to and from each visit within the allocated times

Take the lead on-site in the event of an incident until support is available from health care, social care or emergency services.

Key responsibilities

 

1. Communication and relationship skills

Exercise good clinical practice and assist the senior staff in achieving high morale for both patient’s and staff

To work in a team structure, liaising with and maintaining an adequate/ effective communication with colleagues and other members of the multidisciplinary team to the benefit of patient’s and staff

Escalate/ communicate any issues to the named clinician/supervisor

Participate in team meetings

To communicate effectively, so the appropriate qualified clinician is aware of any changes to patient’s needs or problems associated with the prescribed programme of nursing care/ rehabilitation

To act courteously and professionally towards patient’s and colleagues always applying the MCH values.

To be encouraging at all times

 

2. Knowledge, training and experience 

To manage mandatory training via ESR / Health Education England portfolio and ensure it is up to date

Attend required training course/ sessions which are required for the remit of the post

Commitment to continued education and personal development to be identified through 1-1’s and Personal Development Reviews (PDRs)

NVQ level 2 or equivalent with evidence of working towards NVQ level 3

Good verbal and written (typed) communication skills

IT skills, including use of health records system for documentation of care provided.

Able to demonstrate empathy and be able to motivate and persuade patient’s to take part in rehabilitation programmes.

Ability to work as part of a team

Willingness and ability to learn, reflect and develop in order be able to complete the required evidence of personal development such as the Care Certificate.

 

3. Analytical and judgement skills

Ability to recognise when to call for assistance and/ or report changes in the patient.

Recognise the deteriorating patient

To handle written and verbal enquiries in a professional manner and to deal with them promptly and effectively.

 

4. Planning and organisational skills

Work under the instruction of the trained clinician having participated in formulating the structure of the shift.

Decision making and acceptance of personal accountability for one’s own actions.

Follow care plans and communicating appropriately such as when plans need updating due to completion or difficulty in meeting objectives

 

5. Physical skills 

Support the Therapy Team in the rehabilitation of patients using a range of techniques.

Support the Therapy Team in the moving and handling of complex, high-risk patients in preparation for therapy or during therapy sessions according to the patient’s risk assessment.

 

6. Responsibility for patient / client care 

Build professional relationships with service users, ensuring they are aware of and engaged with their enablement and care.

Support members of the team working with you to achieve the agreed standards of care

Ensure the patient’s needs are being met as identified in the plan of care

Undertake therapy tasks with the patient independently by use of my plan/enablement goal sheets and expectations set by the therapy team.

Using empathy, sensitivity and good interpersonal skills to encourage patients and their carers in an active approach to regaining and maintaining personal independence.

To maintain patients privacy and dignity at all times.

 

 

7. Responsibility for policy and service development implementation

Identify any problems which may interfere with the smooth running of the unit and together with the senior staff on the unit, discuss ways of resolving.

Put forward suggestions and ideas to the team/ Hub Lead and encourage others to do the same.

Comply with organisational policies and procedures with particular knowledge and understanding of the sickness processes.

To be able to report/ act on accurately, clearly and effectively care undertaken/ prescribed in line with service policies and guidelines.

To be proactively aware of health and safety aspects of your work environment and implement any policies, which may be required to improve the safety of the unit, including prompt recording and reporting of incidents and concerns including near misses.

To actively participate in any investigations taking place including attending interviews and providing personal/ reflective statements.

 

8. Responsibilities for financial and physical resources

To ensure that all resources are used appropriately to provide quality care in line with MCH policies such as the use of the dressing formulary to support the Unit Lead in the management of the team budget.

 

9. Responsibilities for human resources (HR)

Take part in orientation and induction programmes for new staff.

Participate in team training.

To participate in the appraisal (PDR)  process so that personal and organisational objectives are met. This includes self-reflection.

The post holder is expected to always act in ways that support equality and value diversity, in accordance with the MCH values and local/ national legislation.

Undertaking mandatory and professional study days/ courses to ensure up to date evidence-based practice.

Undertake individual performance review as required.

To maintain NVQ level knowledge and competencies by reading clinical/ professional literature and research and attendance at training.

To undertake relevant continues professional development (CPD) activities to maintain and develop skills, knowledge and abilities and to keep CPD portfolio.

 

10. Responsibilities for information resources

Expected to ensure the correct use of confidential information and sensitive information in line with Caldicott guidelines.

Ensure all interactions in relation to patient care and rehabilitation are recorded appropriately, accurately and timely.

To be responsible for maintaining accurate and prompt records of all clinical intervention undertaken by post holder in line with legal requirements and local policy

 

11. Responsibilities for research and development (R&D)

Understanding of research and development in the practice of nursing.

To provide the information required to support service delivery to patients/ carers and other users of Intermediate Care services.

To participate in audits as required ensuring high standard of care delivery.

 

12. Freedom to act

The ability to plan and organise own workload without direct supervision; with regular progress reports to line manager on key tasks, guided by defined policies and procedures.

 

13. Physical effort (refer to effort factor questionnaire)

Areas of the role which may require physical effort either as a sustained or sudden requirement. The frequency should also be given, ie as an occasional or on-going requirement. Moving / transferring patients / clients, moving equipment, long periods of driving or inputting at a keyboard should also be identified.

 

14. Mental effort (refer to effort factor questionnaire)

 

15. Emotional effort (refer to effort factor questionnaire)

 

16. Working conditions (refer to effort factor questionnaire)