Administration Support

Job overview

The Cancer Services Team are looking for an Administration Support person who will work alongside Patient Pathway Coordinator (PPC) and MDT Coordinator Teams to ensure patients have a timely, efficient, effective and supported journey through their cancer pathway.

The post-holder will:

• Ensure the recording of clinical information for all cancer patients is accurately entered
• Maintain data entry requirements by following data programme techniques and procedures
• Be responsible for collating missing data and confirming information from various sources to ensure complete and accurate data entry
• Support the Cancer team in the preparation of regular monitoring and analysis reports for this cohort of cancer patients
• Provide and receive complicated and sensitive information, and give explanations and instructions clearly and concisely where barriers to communication may exist, including challenging behaviour, learning disability and recent bereavement.
• Answer internal and external telephone enquires in an efficient manner, from other members of staff, other departments, patients/relatives, GPs and other hospitals.

Successful applicants should be able to demonstrate they are able to manage a diverse workload on their own initiative, be excellent communicators, and be organised and systematic and accurate in the way they work.  The posts offered will be a mixture of fixed term, substantive, full/part time and will be discussed at interview.  

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1. To ensure the recording of clinical information for all cancer patients is accurately entered.
2. To become familiar with the data stored within medical notes and on the Trust’s computer systems about patients with cancer.
3. Maintain data entry requirements by following data programme techniques and procedures.
4. Maintain operations by following policies and procedures reporting any necessary changes required.
5. To be responsible for collating missing data and confirming information from various sources to ensure complete and accurate data entry.
6. To have a basic understanding and familiarity with medical terminology.
7. To ensure all information follows the Caldicott information governance guidelines.
8. To support the Cancer team in the preparation of regular monitoring and analysis reports for this cohort of cancer patients.

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.