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Welsh Blood Service
About
The Welsh Blood Service [WBS] is a division of Velindre University NHS Trust and covers Wales. Across Wales we collect voluntary, non-remunerated blood donations from the general public. These donations are processed and tested before distribution to hospitals where they support patient care. We also hold blood-derived products (both NHS and Commercial) for purchase by our customer hospitals.
We provide an antenatal screening service to several hospitals and offer all customer hospitals reference laboratory services to assist in the investigation of complex serological problems. The Welsh Transplantation & Immunogenetics Laboratory, within the WBS, provides direct support to local providers of Renal and Stem Cell Transplant Services. It also operates a national panel of unrelated potential blood stem cell donors - the Welsh Bone Marrow Donor Registry. Medical Consultant support is provided to Hospital Blood Transfusion Committees which includes support in achieving the objectives of WHC (2002)137 Better Blood Transfusion. Clinical advice is provided to customer hospitals as required.
We contribute to the maintenance of quality standards in the transfusion and transplantation community by hosting the UK NEQAS external quality assessment scheme for Histocompatibility and Immunogenetics and the Welsh Assessment of Serological Proficiency scheme (WASPS).
The Divisional Director of the WBS is supported by a Senior Management Team. The Trust’s Board agrees strategic objectives, and monitors operational and financial performance. There is Welsh Government oversight of the activities of the Velindre University NHS Trust. We are committed to maintaining the highest standards of quality and effectiveness and hold CPA accreditation (Clinical Pathology Accreditation. The WBS is authorised and licenced by the Medicines and Healthcare products Regulatory Agency, who audit the organisation at defined periods.
Clinic Collection Assistant
Accepting applications until: 28-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 28-Nov-2024 23:59
Key details
Location
- Site
- Pembroke House
- Address
- Ellice Way, Wrexham Technology Park
- Town
- Wrexham
- Postcode
- LL13 7YT
- Major / Minor Region
- Rhondda Cynon Taff
Contract type & working pattern
- Contract
- 2 years (Fixed term/Secondment)
- Hours
- Part time - 23 hours per week (X 2)
Salary
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Grade
- (Band 3)
Specialty
- Main area
- Clinic Collection
Thank you for your interest in working for the Welsh Blood Service (WBS), which is a committed equal opportunities employer. WBS welcomes applications from people who share our vision;
Velindre University NHS Trust will be recognised locally, nationally and internationally as a renowned organisation of excellence for patient and donor care, education and research.
Our values;
- Caring
- Respectful
- Accountable
and who will complement our current experienced and specialist employees, who are passionate about working in an organisation with the ambition to provide world class services & care to our donors.
The WBS is immensely proud of the vital role it plays in modern healthcare, striving to save and transform lives through the generosity of donors. WBS is an amazing place to work and develop your career. Our caring and motivated staff are designing, developing and delivering improvements, which will enable the WBS to strive towards its vision of working with our staff & the people of Wales to deliver an easy to use, safe and sustainable service for blood and stem cell donation.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Job overview
The Welsh Blood Service (WBS) provides blood products to NHS Hospitals across Wales and is currently recruiting a full time Clinic Collection Assistant to include driving duties.
From the members of the public who make incredible, life-saving donations to the dedicated members of our team who make it happen – people are essential to the service we provide. You could help us change lives.
The role is diverse and will include , welcoming donors, testing donors to see if they are able to give blood on that day, taking blood, maintaining records and offering basic clinical advice and aftercare. You will also be loading/unloading and assembling mobile donation equipment. You will need to be comfortable with the sight of blood.
You must be able to travel to undertake the duties of the post at various locations. WBS fleet vehicles, team minibus and equipment vehicles are provided.
We will give you all the technical training you need to perform venepuncture (using needles to take blood), so you don’t need a medical background. However, you will need to demonstrate excellent customer service skills and have a friendly and flexible approach which will make donors feel welcome at ease and valued.
Work hours are varied and include long days, Bank Holiday and weekend working.
1. This post is fixed term/secondment for 24 months. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Advert
Maer'r swydd hon am gyfnod penodol / secondiad am 24 mis. Os oes diddordeb gyda chi mewn ceisio am swydd secondiad, mae’n rhaid i chi gael caniatad eich rheolwr llinell presennol cyn i chi geisio am y swydd hon.
The role will deliver both excellent customer service and direct care to donors throughout the blood donation process. You will be working as part of a multi-skilled team committed to creating a caring environment and excellent customer service experience whilst identifying and meeting the expectation of individual donors so that blood is donated safely and donors are encouraged to return. This will include delivering high standards in customer service, performing venepuncture and driving duties.
Working to agreed clinical and quality standards and procedures to safeguard donor and patient safety.
It will be the requirement of the post holder to develop skills in the areas of venepuncture, donor screening, meeting and greeting, appointment management and reconciliation in addition to core skills.
There will be a requirement for all staff to flex through various teams and blood collection facilities such as blood mobiles, static sites and community clinics covering a large geographical area.
Work hours are varied and include long days, Bank Holiday and weekend working.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more https://velindre.nhs.wales/
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Person specification
Qualifications
Essential criteria
- Good standard of education to GCSE level or equivalent.
- Manual driving licence
- Experience of working with the public
- Experience in dealing with confidential information
- Excellent customer service, communication, written and numeracy skills
- Ability and dexterity to undertake venepuncture
- Ability to work methodically and accurately and follow instructions
- Understand and work within the parameters of the Code of Conduct for Healthcare Workers
- Customer service training and or experience
Desirable criteria
- C1 D1 licence category
- Ability to speak Welsh
- Confident in the use of automated equipment
- Knowledge of working in a healthcare environment
Experience
Essential criteria
- Excellent customer service skills
Desirable criteria
- Experience of working with people at all levels.
Further details / informal visits contact
- Name
- Jane Porter
- Job title
- Clinical Operations Manager
- Email address
- [email protected]
- Telephone number
- 03000 859405
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