Service Assistant (Catering and Domestic Services)
Accepting applications until: 03-Dec-2024 23:59
Vacancy status: Open
Accepting applications until: 03-Dec-2024 23:59
Key details
Location
- Gwefan
- Ferndene Hospital
- Tref
- Prudhoe
- Cod post
- NE42 5PB
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time
- Part time
Salary
- Cyflog
- £23,615 per annum pro rata (if applicable)
- Cyfnod cyflog
- Yearly
- Gradd
- (Band A (£12.08 per hour))
Specialty
- Prif leoliad
- Facilities
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Trosolwg o'r swydd
We are looking to recruit a brand new team of Service Assistants to join our Facilities Team at Ferndene Hospital in Prudhoe for the opening of a new ward in January 2025 so you will be joining the team at an exciting time!
We have 2 Full Time (37.5 hours per week) and 1 Part Time (30 hours per week) contract available.
The role will be on a rotation of Catering and Domestic work, which are planned and change on a fortnightly basis.
Our team of Domestics keep our buildings clean and tidy and provide a great service to patients, visitors and staff. You could be cleaning a hospital ward, patient bedroom or office areas and corridors.
Our Catering team assist in basic food preparation and undertake cleaning duties within a designated kitchen/dining room area. Where required, to operate an on-site cash register and ensure the safe and accurate handling of monies.
Because we provide services to the NHS your work supports better patient care. It’s important work and you will need to take pride in what you do and complete tasks to a high standard.
If you are on a hospital ward you will be working alongside patients who have mental health illness, learning disabilities or brain injuries. You could be cleaning their rooms and the shared areas on the ward and you will get to know them and the clinical staff and you’ll feel part of the team. It can be a real challenge working on wards like these but we also know that our staff find it rewarding.
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Carrying out a range of cleaning tasks in areas such as offices, public areas such as corridors, areas which patients use such as shared spaces on wards as well as bedrooms and bathrooms
Cleaning tasks can include things like dusting of walls, ceilings and curtain rails, dusting and polishing of furniture and paintwork, hoovering of carpets, mopping floors
Being able to follow instructions and follow a routine work schedule which sets out your tasks and carry out those duties often without supervision
Being aware of the patients that you will be working alongside and work in a way that is respectful, caring and compassionate
You will use equipment and cleaning products safely, adhering to all control of substances harmful to health (COSHH) rules and regulations
Understanding infection prevention and control rules and adhering to them
Completing any paperwork such as quality checks and any other documentation required
Help with any cleaning audits or other surveys and inspections that take place
To carry out general catering duties in the kitchen and dining room areas, including cleaning tasks, washing pans, utensils, crockery, cutlery, equipment, floors, etc. This may include the use of machinery, e.g. dishwasher, floor scrubber/dryers, etc.
To receive and correctly store a range of catering products, i.e. frozen and chilled food, tinned and dried goods. This includes assisting in the packaging of frozen, chilled food.
Gweithio i'n sefydliad
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please find attached job description for full details.
Pay: Band A (£12.08 per hour)
We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.
All jobs will be appointed on the NTW Solutions Limited terms and conditions and not NHS Agenda for Change terms and conditions. New starters who are not in the NHS Pension already will be enrolled into a NEST pension.
Recruitment into NTW Solutions Limited will follow the principals of NHS Employer Check Standards and any relevant employment legislation.
Various posts are subject to DBS clearance prior to commencement.
To comply with Home Office Immigration Regulations all applicants must state their current immigration status, including expiry dates.
Please note if you are external to the CNTW Group you will be subject to a six month probationary period.
If you are successful at the shortlisting stage interview details will be sent to you via the email address that you used in your application.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Knowledge and Skills
Meini prawf hanfodol
- Must be able to meet the mobility requirements of the post
Qualifications
Meini prawf hanfodol
- Customer care skills and knowledge
- Knowledge of cleaning and COSHH procedures
- Must be prepared to be flexible when dealing with inconsistent workloads
- Awareness of the needs of service
Experience
Meini prawf hanfodol
- Ability to work unsupervised and be able to take and justify decisions when required to do so.
Further details / informal visits contact
- Enw
- Kerry Haddow
- Teitl y swydd
- Facilities Supervisor
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07977050167
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