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Maidstone and Tunbridge Wells NHS Trust
About
Maidstone and Tunbridge Wells NHS Trust provides a comprehensive range of acute hospital-based health services to residents of Maidstone, Tunbridge Wells, and surrounding areas such as Tonbridge, Sevenoaks, and parts of north-east Sussex. The Trust offers specialist services, including Oncology and Ophthalmology, across a wider region. Fordcombe Hospital, located near Tunbridge Wells, became part of the Trust in October 2024, focusing on planned care with two operating theatres, 28 inpatient and day care beds, and diagnostic services such as X-ray, MRI, CT, and endoscopy, alongside consultation and treatment rooms.
At MTW, we are committed to fostering a culture that allows staff to reach their full potential, offering career growth and development opportunities. We value the unique contributions of each employee in delivering the highest quality care to our patients. As a diverse employer, we actively welcome individuals from varied backgrounds and perspectives, believing that this diversity strengthens our organisation.
The NHS offers over 350 different career paths, with roles ranging from direct patient care to vital support services. The Trust provides flexible shift patterns and operates a successful Staff Bank for ad-hoc paid shifts. We also offer volunteer opportunities, and all vacancies are advertised on our website, where applications must be submitted online. In the 2023 NHS staff survey, our employees voted us the second most recommended NHS Trust in the South East.
The Trust is committed to safeguarding and protecting children and vulnerable adults, and appropriate pre-employment checks are conducted on all recruits in order to comply with Safeguarding requirements.
As a user of the 'two ticks' symbol (positive about disabled people), we are committed to employing disabled people, and disabled applicants who meet the minimum criteria for the vacancy they apply for will be invited to attend interview and considered on their skills and abilities. If you are shortlisted for interview, our invitation will ask you to let us know if you require any reasonable adjustments for your interview, - please do ensure that you advise us if this is the case, as we are keen to facilitate your request and ensure that your interview with Maidstone & Tunbridge Wells NHS Trust is a positive experience.
In the NHS, we are reminded every day of how important life is. As a flexible-working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
Emergency Department Coordinator/Receptionist
Accepting applications until: 06-Dec-2024 23:59
Vacancy status: Open
Accepting applications until: 06-Dec-2024 23:59
Key details
Location
- Gwefan
- Maidstone and Tunbridge Wells Hospital both sites
- Tref
- Tunbridge Wells
- Cod post
- TN2 4QJ
- Major / Minor Region
- Kent
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Full time
- Part time
Salary
- Cyflog
- £24,071 - £25,674 per annum pro rata
- Cyfnod cyflog
- Yearly
- Gradd
- (Band 3)
Specialty
- Prif leoliad
- Emergency Department
Trosolwg o'r swydd
We need your administrative skills in our Emergency Departments! It is really vital that our patients flow through the department and are either discharged or admitted promptly and accurately. To do this we need to increase our team of reception staff in Tunbridge Wells Emergency Departments to provide the administrative support to enable this flow. You will be working on systems such as Teletracking (bed management), Sunrise (electronic patient record) and other IT systems.
The shift patterns will between the hours of the following on a 4 week rolling rota.
08.00-20.00
09.00-21.00
Advert
The purpose of this role is to provide administration support to clinical teams with regards to all aspects of patient flow, using the various computer systems used within both Emergency Departments in the Maidstone and Tunbridge Wells NHS Trust.
As part of the team committed to delivering a high quality Emergency Department service, the post holder is responsible for the organisation and management of an efficient clerical system within the ED’s across both sites, the post holder may be required to cover other clerical areas within the directorate as appropriate.
The hours vary from day to night, including weekends and bank holidays on an agreed rota. Currently we offer 6, 8, 10 or 12 hour shifts either day or night, working up to 37.5 hours per week across both sites. The role will also involve working at the front desk booking patients in or liaising with our amazing clinical team and ambulance crews. Come and join the administrative team!
"Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”
Gweithio i'n sefydliad
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Meini prawf hanfodol
- GCSE’s, or have equivalent relevant experience to ongoing education and training
- Basic IT qualification or ability to demonstrate knowledge
Meini prawf dymunol
- A Levels/NVQ
Skills
Meini prawf hanfodol
- IT literate
- Good Communication skills : verbal, written, electronic and telephone
Meini prawf dymunol
- Ability to manage own workload
- Ability to liaise effectively
Experience/Knowledge
Meini prawf hanfodol
- Experienced in using the Allscripts PAS
- Knowledge of the tracking and locating of patient notes.
Meini prawf dymunol
- Previous experience working in NHS
Further details / informal visits contact
- Enw
- Lorraine Harris
- Teitl y swydd
- Service Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07541984606
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