Healthcare Support Worker - Eye Unit

Job overview

You will be a part of an integral multi-disciplinary team, working collaboratively with services locally and regionally to provide a high standard of patient care and ensure an excellent patient journey through our services and beyond. There will be opportunities to further develop your skills and complete the relevant courses to support with the smooth running of the department. The Ophthalmology Nursing team is a progressive force that operates across Princess Alexandra Hospital NHS Trust, including the main site and smaller clinics within the Trust and in Keats House in Bush Fair, Harlow.

Applications are welcomed for any Healthcare Assistants who are passionate and enthusiastic about providing exemplary patient care.

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To work as part of a multidisciplinary team assisting with patient care and other departmental-related duties as directed by a Registered Nurse or Registered Midwife to ensure kind, safe, and compassionate care for patients.

·         Work in a self-motivated and professional manner.

·         To work well with all disciplines of staff and may be required to take direction from other professional staff from time to time.

·         Required a courteous and helpful approach to patients and staff is essential.

·         A sensible, safe conscious approach to work is necessary at all times as well as strict observance of the Trust’s policies and procedures

The post is advertised as a band 3 role subject to the following: 

·         successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2

or

·         providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard  

Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3

Failure to complete the Care Certification within this timeframe may result in termination of employment

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.